Reviews of El Capitan Hotel
2361 Mission St, San Francisco, California, USA CA 94110
154 out of 310 HostelBookers customers said that they would recommend 'El Capitan Hotel'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
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| Atmosphere - | 20% | Staff - | 40% | Facilities - | 20% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 20% | Value - | 40% |
Customer review
With my spouse / partner
Backpacking / gap year
22 November 2011
Liked: The price.
Disliked: BEDBUGS!!!!!!
| Atmosphere - | 20% | Staff - | 20% | Facilities - | 20% | Safety - | 40% |
| Location - | 60% | Cleanliness - | 20% | Value - | 40% |
Customer review
Alone
Events / festivals
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family
09 November 2011
Liked: Not bad location
Disliked: Shared bathroom/shower was filthy, everything needed repair, bedbugs, not helpful staff.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 60% | Safety - | 60% |
| Location - | 60% | Cleanliness - | 40% | Value - | 80% |
Customer review
Alone
Business / conference
24 October 2011 Customer would recommend this property
Liked: Value for money
Disliked: Bathrooms were not clean
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 80% | Value - | 80% |
Lujia Tang
With my spouse / partner
Sightseeing & culture
07 October 2011 Lujia would recommend this property
Liked: very convient to take bus. provide fridge and microwave in my room
Disliked: wifi is not good
| Atmosphere - | 20% | Staff - | 20% | Facilities - | 20% | Safety - | 20% |
| Location - | 20% | Cleanliness - | 20% | Value - | 20% |
Customer review
With friends / other travellers
Partying / nightlife
26 September 2011
Liked: We didn't die
Disliked: this hell hole / half way house / bail hostel is a place to avoid
| Atmosphere - | 20% | Staff - | 20% | Facilities - | 20% | Safety - | 20% |
| Location - | 20% | Cleanliness - | 20% | Value - | 20% |
Customer review
Alone
Backpacking / gap year
21 September 2011
Liked: Nothing
Disliked: Everything. I felt very unsafe, as soon as I arrived the man was very rude to me and when I checked in he threw the keys at me. The room stank of urine and body odour. The sinks look similar to those in the Alcatraz prison cells!
| Atmosphere - | 20% | Staff - | 40% | Facilities - | 20% | Safety - | 40% |
| Location - | 40% | Cleanliness - | 20% | Value - | 40% |
Nicki Hansen
With my spouse / partner
Backpacking / gap year
20 September 2011
Liked: Hmmmm!?!? Price was reasonable.
Disliked: Just about everything. It was very dirty and smelly, internet not working, manager yelling in the hallway all the time. Worst place we ever stayed at.
| Atmosphere - | 40% | Staff - | 40% | Facilities - | 40% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 40% | Value - | 100% |
Customer review
With friends / other travellers
Backpacking / gap year
16 September 2011 Customer would recommend this property
Liked: Exactly what you can expect for 20 $ / night. If you are just looking for a place to sleep and take a shower, this is the right Hostel for you. Taking the Bus and BART you are downtown within 20 minutes, which is not bad at all.
Disliked: Not very clean rooms / showers, but ok for the price. Should not stay there if you are picky.
| Atmosphere - | 40% | Staff - | 20% | Facilities - | 40% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 40% | Value - | 60% |
matthew davies
With friends / other travellers
Backpacking / gap year
Shopping
Sightseeing & culture
14 September 2011 matthew would recommend this property
Liked: Cheap prices and easy to get to location. Very near to some cool places to eat and drink. Felt safe most of the time.
Disliked: To be honest, the room was advertised with a TV, we didn't have one. Our cold tap didn't work, brushing your teeth in hot water isn't my favourite thing. The bed was awful so we decided to take the mattress and bottom layer off to fin that the metal adjustable frame base was too big so the bed base didn't sit correctly on it. (the bed looked nearly unspeakable when we arrived) after about 5 minutes of us adjusting the base an replacing the bed base and mattress the bed sat near on what it should have. With normal functioning eyes you could tell that the be looked bad, would have taken management 5 minutes to set it straight. Lastly the bathrooms/showers were not very nice although function fine.
| Atmosphere - | 60% | Staff - | 20% | Facilities - | 40% | Safety - | 40% |
| Location - | 80% | Cleanliness - | 40% | Value - | 100% |
Kyla Darrell
With friends / other travellers
Backpacking / gap year
14 September 2011 Kyla would recommend this property
Liked: I actually really enjoyed my stay here- it is definitely not for anybody looking for luxury! But it is very cheap- and for the price i was actually quite surprised- it is in a great location, within walking distance of the Haight, The Castro etc, and has some pretty cool bars and restaurants around. I read other characters reviews saying that the manages was incredibly rude- i would agree that he is surprising in his manner- but i think you could see him more as 'no nonsense' than rude- just try and keep out of his way!!
Disliked: It is not very clean- although i found no bedbugs as another traveller had!!- and not a very 'friendly' place, also there were some 'interesting' people staying there, i think they lived there full time- and, while i didn't mind at all, i imagine some people might have not felt very comfortable.
| Atmosphere - | 20% | Staff - | 40% | Facilities - | 20% | Safety - | 20% |
| Location - | 20% | Cleanliness - | 20% | Value - | 20% |
shayli briedis
With friends / other travellers
Backpacking / gap year
12 September 2011
Liked: I liked absolutely nothing about this place. It was filthy, poorly located and had nothing to offer.
Disliked: I disliked absolutely everything about this place. I would not recommend it to anyone.
| Atmosphere - | 20% | Staff - | 20% | Facilities - | 20% | Safety - | 80% |
| Location - | 20% | Cleanliness - | 40% | Value - | 60% |
Customer review
With friends / other travellers
Backpacking / gap year
07 September 2011
Liked: The only good thing was the price.
Disliked: The staff were very unhelpful and rude to the guests. Rooms smelt terrible and was not informed about having no bathroom in actual room. Location was poor. Not close to anything.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 40% | Safety - | 60% |
| Location - | 40% | Cleanliness - | 80% | Value - | 100% |
James Olsen
Alone
City break
Events / festivals
Sightseeing & culture
07 September 2011 James would recommend this property
Liked: very quiet. was expecting more noise and clamor for a hostel.
Disliked: bathrooms a bit worn. I'd spend a couple of thousand dollars per tub to replace with two showers, if it were my place and I did the work myself.
| Atmosphere - | 20% | Staff - | 60% | Facilities - | 40% | Safety - | 40% |
| Location - | 40% | Cleanliness - | 60% | Value - | 60% |
Customer review
Alone
Backpacking / gap year
Work / volunteering
01 September 2011
Liked: Although clean, the property is old and this does show. The neighbourhood is not the best either.
Disliked: The area didn't feel friendly, the staff weren't always very helpful. The hotel was old, the tv in the room didn't work, the sheets had holes in them and the curtains didn't pull across or block out the light.
| Atmosphere - | 20% | Staff - | 20% | Facilities - | 20% | Safety - | 20% |
| Location - | 40% | Cleanliness - | 20% | Value - | 40% |
Customer review
Alone
Backpacking / gap year
Shopping
Sports, adventure or outdoor activities
25 August 2011
Liked: Nothing
Disliked: Everything
| Atmosphere - | 40% | Staff - | 60% | Facilities - | 40% | Safety - | 60% |
| Location - | 40% | Cleanliness - | 40% | Value - | 40% |
Customer review
With my spouse / partner
Sightseeing & culture
Work / volunteering
20 August 2011
Liked: The price was right.
Disliked: It was very untidy, smelly, and the location is off-putting.
| Atmosphere - | 20% | Staff - | 40% | Facilities - | 20% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 40% | Value - | 80% |
Customer review
With friends / other travellers
City break
20 August 2011 Customer would recommend this property
Liked: The cheapest you can find for one or two nights no more. Really just to sleep and have a quick shower. A private room around 20$ is a good deal. in august it was quiet.
Disliked: The smell, the dust under the bed, the washroom ... all you can find in an old building...
| Atmosphere - | 20% | Staff - | 40% | Facilities - | 20% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 20% | Value - | 20% |
Customer review
With friends / other travellers
Visiting friends or family
10 August 2011
Liked: The veteran of vietnam whose welcomes you
Disliked: Everything! They manage the room with a non updated old book. So they don't know if the room is occuped or not. When they find a solution after an hour, the room is hardcore! It like a room made for a movie. You can be the bad man in a remake of dirty harry. Everything dirty or rusty with no shower or restroom. Honestly, you can't sleep at this hotel!
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 20% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 40% | Value - | 60% |
Customer review
With friends / other travellers
Sightseeing & culture
08 August 2011 Customer would recommend this property
Liked: the location and the prce
Disliked: the smell in the hallway and the old not renovated rooms
| Atmosphere - | 20% | Staff - | 60% | Facilities - | 20% | Safety - | 20% |
| Location - | 20% | Cleanliness - | 20% | Value - | 40% |
Customer review
With friends / other travellers
Backpacking / gap year
07 August 2011
Liked: Its price
Disliked: Everything else!
| Atmosphere - | 40% | Staff - | 40% | Facilities - | 40% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 20% | Value - | 40% |
juan maestre
With my spouse / partner
Sightseeing & culture
04 August 2011 juan would recommend this property
Liked: Location.
Disliked: Old and not clean. Woke up because somebody shouted at 7.30am
| Atmosphere - | 80% | Staff - | 60% | Facilities - | 40% | Safety - | 60% |
| Location - | 60% | Cleanliness - | 40% | Value - | 100% |
Marco Elio Tabacchi
Alone
Business / conference
28 July 2011 Marco Elio would recommend this property
Liked: As cheap as I payed for.
Disliked: Not the cleanest hostel I have been sleeping in.
| Atmosphere - | 20% | Staff - | 60% | Facilities - | 20% | Safety - | 40% |
| Location - | 40% | Cleanliness - | 40% | Value - | 60% |
Ryan Mark
With my spouse / partner
Romantic getaway
17 July 2011
Liked: It was cheap.
Disliked: It was really sketchy.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
With friends / other travellers
Sports, adventure or outdoor activities
16 June 2011 Customer would recommend this property
Liked: Best hotel I've ever stayed in, the people were really friendly and the fragrance was awesome, although affordable, the quality does not reflect this as the rooms are in pristine condition.
Disliked: There is nothing to dislike
| Atmosphere - | 40% | Staff - | 60% | Facilities - | 40% | Safety - | 40% |
| Location - | 60% | Cleanliness - | 60% | Value - | 40% |
Customer review
Alone
Sightseeing & culture
05 June 2011 Customer would recommend this property
Liked: save money for a private room. it's ok.. but in Mission St. and 20th St. is a little far downtown.. But No.14 bus is very easy to take to downtown ..
Disliked: old. old. and a little dirty..
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Customer feedback
94% of 201,155 customers would recommend HostelBookers to a friend.
