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Reviews of El Capitan Hotel

2 star Hotel | 2361 Mission St, San Francisco, California, USA CA 94110

46.3% Overall Rating

160 out of 321 customers would recommend this property

Recent review (29/05/2013)

"free WiFi, room/bed was reasonable or even large for the price and included basin"

Read all El Capitan Hotel reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • No curfew
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers
  • Fax
  • Late check-out
  • Wake-up calls
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Linen
  • Towel

Important Information

14% city tax not included in price shown on HostelBookers.

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

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46.3%

Overall Rating

160 out of 321 HostelBookers customers said that they would recommend 'El Capitan Hotel'

Atmosphere
36.0%
Location
56.8%
Facilities
37.6%
Cleanliness
36.0%
Staff
49.6%
Value
56.0%
Safety
52.0%
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48.6%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 80%
Location - 60% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

City break

20 August 2011 Customer would recommend this property

Liked: The cheapest you can find for one or two nights no more. Really just to sleep and have a quick shower. A private room around 20$ is a good deal. in august it was quiet.

Disliked: The smell, the dust under the bed, the washroom ... all you can find in an old building...

37.1%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 80%
Location - 60% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Visiting friends or family

10 August 2011

Liked: The veteran of vietnam whose welcomes you

Disliked: Everything! They manage the room with a non updated old book. So they don't know if the room is occuped or not. When they find a solution after an hour, the room is hardcore! It like a room made for a movie. You can be the bad man in a remake of dirty harry. Everything dirty or rusty with no shower or restroom. Honestly, you can't sleep at this hotel!

57.1%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

08 August 2011 Customer would recommend this property

Liked: the location and the prce

Disliked: the smell in the hallway and the old not renovated rooms

28.6%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year

07 August 2011

Liked: Its price

Disliked: Everything else!

51.4%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 20% Value - 40%

juan maestre

With my spouse / partner

Sightseeing & culture

04 August 2011 juan would recommend this property

Liked: Location.

Disliked: Old and not clean. Woke up because somebody shouted at 7.30am

62.9%
Atmosphere - 80% Staff - 60% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 40% Value - 100%

Marco Elio Tabacchi

Alone

Business / conference

28 July 2011 Marco Elio would recommend this property

Liked: As cheap as I payed for.

Disliked: Not the cleanest hostel I have been sleeping in.

40.0%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 40%
Location - 40% Cleanliness - 40% Value - 60%

Ryan Mark

With my spouse / partner

Romantic getaway

17 July 2011

Liked: It was cheap.

Disliked: It was really sketchy.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

16 June 2011 Customer would recommend this property

Liked: Best hotel I've ever stayed in, the people were really friendly and the fragrance was awesome, although affordable, the quality does not reflect this as the rooms are in pristine condition.

Disliked: There is nothing to dislike

48.6%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

Alone

Sightseeing & culture

05 June 2011 Customer would recommend this property

Liked: save money for a private room. it's ok.. but in Mission St. and 20th St. is a little far downtown.. But No.14 bus is very easy to take to downtown ..

Disliked: old. old. and a little dirty..

28.6%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 40%
Location - 40% Cleanliness - 20% Value - 20%

Vera Beatson

Alone

Backpacking / gap year

30 May 2011

Liked: nothing

Disliked: everything

42.9%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 40%
Location - 40% Cleanliness - 20% Value - 40%

Customer review

Alone

City break

20 November 2010

Liked: The price.

Disliked: This property is unfortunately invested with bed bugs. There were so many bugs, that I could see them crawling all over my pillow. They moved me to another room and that was infested as well. You cannot hide a bed bug infestation! It must be dealt with and clean sheets won't hide it. I found huge bed bugs in the creases of the clean sheets as well as the tiny ones crawling all over my pillow. I ended up sleeping in a chair since I wouln't go near the beg, nor set anything on it.

34.3%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 20%
Location - 80% Cleanliness - 20% Value - 40%

RUTH WALTER

With friends / other travellers

Visiting friends or family
Relaxation/spa
Romantic getaway
Sightseeing & culture
Shopping
Sports, adventure or outdoor activities
City break
Events / festivals
Family Holiday
Partying / nightlife
Backpacking / gap year
Beach / sunbathing
Business / conference

29 October 2010

Liked: It was the cheapest for 3 people

Disliked: Human turd outside and giant bugs crawling on the bed, cigarette butts and empty beer cans inside the room...(clearly not properly cleaned in years).

34.3%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 60%
Location - 40% Cleanliness - 40% Value - 20%

Customer review

With my spouse / partner

Backpacking / gap year

07 October 2010

Liked: Of the 3 staff we met, one was friendly & really helpful, the other two were rude.The area has fellow backpackers & students about but its still 10-15mins away from main part of town.

Disliked: It is rundown & looks nothing like it's pictures at all. There are fences/cages at every point which doesn't put you at ease on arrival. I won't be getting over what those blotches might have been on the blanket anytime soon.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 40% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

22 September 2010 Customer would recommend this property

Liked: nice staff!

Disliked: bathrooms

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 100%

Customer review

Alone

Backpacking / gap year
Visiting friends or family
Relaxation/spa
Work / volunteering

03 September 2010 Customer would recommend this property

Liked: nice place. mission district have many bars and clubs.

Disliked: Customer left no negative feedback.

28.6%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 40% Cleanliness - 20% Value - 40%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities
Sightseeing & culture
Family Holiday
Relaxation/spa

02 September 2010

Liked: Naberhood was colorful.

Disliked: It was unclean and they had bedbugs.

62.9%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 20%
Location - 100% Cleanliness - 60% Value - 100%

Attila Farkas

Alone

Backpacking / gap year
Sightseeing & culture

11 August 2010 Attila would recommend this property

Liked: ...két elonye van, hogy olcsó és privát szobám lehet, nem úgy mint egy diákszálláson....cheap way to get a private room in S.F., and better than dorm rooms in youthhostels.

Disliked: ...ismerős ajánlotta, így már tudtam mire számitsak. i knew already what should I expect during my stay.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities
Backpacking / gap year

17 July 2010 Customer would recommend this property

Liked: Staff were friendly. Room was clean. Hotel close to railway station (BART from airport $8.10) Central location and great price.

Disliked: Nothing. The street where the hotel is located has a lot of weird people around at night time. That may intimidate an inexperienced traveller.

54.3%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 100%
Location - 60% Cleanliness - 20% Value - 80%

Customer review

19 June 2010

Liked: security is very good, but no thieth would get in cause they will fear of catching cholera

Disliked: Customer left no negative feedback.

37.1%
Atmosphere - 20% Staff - 100% Facilities - 20% Safety - 20%
Location - 40% Cleanliness - 40% Value - 20%

Cathrine Saether

18 June 2010

Liked: Friendly staff that helped me with a refund when I didn´t want to stay any longer.

Disliked: Cathrine left no negative feedback.

74.3%
Atmosphere - 20% Staff - 60% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Elizabeth De Witt

23 May 2010 Elizabeth would recommend this property

Liked: Clean

Disliked: Elizabeth left no negative feedback.

51.4%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

17 April 2010

Liked: Location and cheap price

Disliked: Customer left no negative feedback.

25.7%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

Customer review

11 February 2010

Liked: bus stop right outside door made it easy to get into the city

Disliked: Customer left no negative feedback.

42.9%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 100%
Location - 20% Cleanliness - 20% Value - 20%

ronald banuelos

04 November 2009

Liked: ive stayed many times at this hotel and never had problems till this time......THE ROOM AND MATRESS HAD BEDBUGS...thay nearly ate me alive the first night!!!!!....i bought this to the owners attention....all the did was sprayed the room...did not switch me roooms though he had many empty......i ended up buying plastic and duct tape...i wraped up the bed....i cannot recomend this hotel

Disliked: ronald left no negative feedback.

37.1%
Atmosphere - 20% Staff - 60% Facilities - 40% Safety - 40%
Location - 20% Cleanliness - 20% Value - 60%

Customer review

31 October 2009

Liked: It was cheap.

Disliked: Customer left no negative feedback.