Reviews of Chelsea Star Hotel 1 star

300 West 30th Street, at 8th Avenue, New York City, New York, USA 10001

73.8%

1013 out of 1136 HostelBookers customers said that they would recommend 'Chelsea Star Hotel'

Atmosphere
64.8%
Location
90.4%
Facilities
61.6%
Cleanliness
80.0%
Staff
80.0%
Value
67.2%
Safety
72.8%

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57.1%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 20%
Location - 100% Cleanliness - 80% Value - 40%

THADEU MOSQUEIRA

Alone

Backpacking / gap year
Sightseeing & culture

25 January 2012

Liked: Good location.

Disliked: The wi-fi internet didnt work, the beds made a lot of noise and you need pay until for leave yours baggages at the lugagge room. They didnt have lookers and 24h reception in one of the two buildings. The price was too high for this hostel.

40.0%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 40% Value - 40%

Customer review

Alone

Business / conference
City break
Sightseeing & culture
Visiting friends or family

17 January 2012

Liked: It was fairly quiet and I slept reasonably well

Disliked: There was no atmosphere, no place to interact with other travelers, the lounge area was pathetic

80.0%
Atmosphere - 80% Staff - 100% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

10 January 2012 Customer would recommend this property

Liked: the location is great, and the staff was really helpfull

Disliked: the price was not announced with taxes. And they charged me 2 dollars for leave my luggage for 1 hour after check out (still before 11 am).

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Sightseeing & culture

22 December 2011 Customer would recommend this property

Liked: Location and helpfulness of the staff.

Disliked: Nothing

57.1%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 40%
Location - 60% Cleanliness - 80% Value - 20%

Customer review

Alone

Sightseeing & culture
Sports, adventure or outdoor activities

22 December 2011

Liked: The check in dude

Disliked: Honor the price you quote! No lockers in rooms for personal belongings.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

City break
Sightseeing & culture

25 November 2011

Liked: Excellent location.

Disliked: No lockers, no common room, no kitchen.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Xing chen

Alone

City break

17 November 2011 Xing would recommend this property

Liked: Location in easily accessible area of Manhattan

Disliked: Check out is at 11, without the option of late checkout

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Visiting friends or family
Work / volunteering

17 November 2011 Customer would recommend this property

Liked: Newly renovated . Very clean. .Very comfortable beds . Lots of space between bunk beds . Two bathrooms shared by 2 suites of 4 bunk beds . Very convenient location near Penn Station 34th St. Helpful staff . Wi-fi provided . Coffee tea available in a.m. Front desk held valuables for free . Only $2 to rent a towel . Outdoor courtyard for warm weather.

Disliked: Very little communal space for eating , using laptap or socializing .

51.4%
Atmosphere - 40% Staff - 20% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 80% Value - 20%

Customer review

Alone

Shopping

20 October 2011

Liked: The rooms are quite large. Location is good.

Disliked: There are no lockers in the room. I had to sleep on my laptop to protect it. We shared the same room 12 people. There was only one bathroom. Staff was super rude. It is too expensive for what it deserves.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

maria jose valderrama

Alone

Family Holiday
Sports, adventure or outdoor activities

19 October 2011 maria jose would recommend this property

Liked: Lo mejor es la ubicacion !!!

Disliked: La habitacion era chica y sin locker

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

Alone

Work / volunteering

03 October 2011 Customer would recommend this property

Liked: the location free wifi security

Disliked: the beds, i bet the floor was softer, i hate super sprung mattresses

54.3%
Atmosphere - 40% Staff - 80% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

20 September 2011 Customer would recommend this property

Liked: the staff is helpful

Disliked: first night we had to freeze in our room and after a room change we boiled. under the windows there is only a plastic cover next to ac which definately is a nobrainer during the winter. eight ave is right next to the hostel and therefore the traffic will definately wake you up in the morning. earplugs are a necessity in this hostel. i would definately avoid this hostel if New York would be my only stop and put some extra money on accomondation and get a better room for relaxation. for a backpacker or a budget traveller chelsea is great value. NYC isnt cheap and subway is just a few blocks away so if youre planning to party and spend a minimum time in your room, chelsea is just fine.

74.3%
Atmosphere - 40% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

12 September 2011

Liked: 1. Staff friendly and helpful 2. Air con works wonderfully. 3. Clean linen and room, though the domitory room was very basic

Disliked: 1. Not a pleasing or welcoming street frontage. Flag of place hanging on 8th Ave, pointed towards wrong end of 30th St. 2. Should get all electric sockets in every wall working. Only had two socket to share among the four bunks room. 3. Could provide wardrobe or lockable trunks for the domitory rooms.

82.9%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Shopping
Sports, adventure or outdoor activities
Visiting friends or family
Work / volunteering

02 September 2011 Customer would recommend this property

Liked: i like the location

Disliked: i don't like when during my stay i have to move to another bed in the same room!

25.7%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 40% Cleanliness - 20% Value - 20%

Customer review

Alone

Backpacking / gap year

23 August 2011

Liked: Nothing i like here

Disliked: Only one thing that i can say, this is the worst hostel that I have ever stayed in my life, rubbish

82.9%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break

01 August 2011 Customer would recommend this property

Liked: x

Disliked: One particular staff member was not helpful.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Adriana Fontes

Alone

Sightseeing & culture

27 July 2011 Adriana would recommend this property

Liked: Good bathroom inside the room, good location

Disliked: Lack of a good collective space for guests, and a closet inside the room to safeguard personal things

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

27 July 2011 Customer would recommend this property

Liked: Location is awesome!

Disliked: If you want to meet people, wrong place for you!

54.3%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Craig psaila

With my spouse / partner

Sightseeing & culture

20 July 2011 Craig would recommend this property

Liked: NOt too bad of an area. Fairly close to subway.

Disliked: Not the best value for money but ok compared to others in new york

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Christina Evans

Alone

Backpacking / gap year
Beach / sunbathing
City break
Partying / nightlife
Sightseeing & culture

27 June 2011 Christina would recommend this property

Liked: Billiant location, close to everything. Friendly staff that provide you with a map of places you are wanting to go in NY. **if you want a nice place for b/fast i would definately recommend BROOKLYN BAGEL, u turn rite onto 8th av walk past the macd's it on the opposite side of the road. Tis amazin n cheap!**

Disliked: they made me change rooms after one night, said there was a mix up. Instead of bein in a room wiv one other person i was put in a room of 4. Only tea and coffee 4 b/fast no food. I am travellin on my own and hoping to meet people. Altho this place is really good and i would def stay agen its not so good if you are hoping to meet people as there is no atmosphere.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Business / conference

23 June 2011 Customer would recommend this property

Liked: clean, friendly, young !!

Disliked: nothing

74.3%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

Alone

Backpacking / gap year

22 June 2011 Customer would recommend this property

Liked: friendliness of staff. great location.

Disliked: besides the peope in my dorm. didnt meet anyone else.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
City break

20 June 2011 Customer would recommend this property

Liked: Location, patio

Disliked: no kitchen

71.4%
Atmosphere - 80% Staff - 60% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

With friends / other travellers

Sightseeing & culture

15 June 2011

Liked: beds were comfortable and great location

Disliked: I WAS CHARGED $150 EXTRA than the amount listed on my confirmation email !!! If I had known this earlier I would have stayed somewhere else as they were nicer places for that price. It is corrupt that this extra charge is not told until you arrive in the city and can not find a replacement hotel at the price you were expecting at the last minute I WOULD NOT STAY HERE AGAIN, and would suggest to pay for another hotel IN FULL rather than here. My sister disliked this place so much she almost cried.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

City break
Shopping
Sightseeing & culture

14 June 2011 Customer would recommend this property

Liked: Great location! it's close to where the busses arive and only a couple of minutes walk to the times square. food, bars and the metro are just around the corner. I stayed in a 4 bed room and we had our own bathroom. There's a very nice terrace.

Disliked: The free coffee in the morning is not worth beeing called coffee - it's brown water. There's a weird smell in the hallway. luckiy it wasn't in the room. No towles or hairdryer. The room was very light, specially in the morning. Seems nice, but at 6 am you wish there was a curtain!


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.