Reviews of Metropole South Beach
Hotel | 635 Collins Avenue, Miami, Florida, USA FL 33139
Recent review (01/04/2014)
Sebatian Laborde thinks…
"This property is ran by shady people. I had my MacBook charger stolen while waiting for me room, and when I told the manager Andres about it, he said he would review the cameras and get back to me,…"Read all Metropole South Beach reviews
- Air Conditioning
- Credit cards accepted
- No curfew
- 24 hour reception
- Safety deposit
- 24 hour hot showers
- Airport Pickup
The hotel will be charging 1st night room/tax immediately at the time of booking. The remaining balance will be charged 72 hours prior to arrival. A full stay penalty will be charged for any cancellations made within 72 hours of arrival. The same penalty applies to no show reservations and early departures. Rate listed does not include $18 per room / per night resort fee and 13% tax. These fees are to be paid to the hotel directly.
Group of 15 or more traveling to Miami?Contact us directly
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Not enough customers have reviewed this property for us to provide a fair rating but don't worry, we'll have a rating soon.
|Atmosphere -||20%||Staff -||20%||Facilities -||40%||Safety -||20%|
|Location -||60%||Cleanliness -||60%||Value -||20%|
With my spouse / partner
Business / conference
01 April 2014
Liked: This property is ran by shady people. I had my MacBook charger stolen while waiting for me room, and when I told the manager Andres about it, he said he would review the cameras and get back to me, that was the last time I spoke or saw him through the duration of my stay. They failed to inform me about what happened to my charger. Then when I was finally in my room, a man with a blue shirt (who was not a housekeeper) knocked and came barging in while my girlfriend was getting dressed! The man apologized and walked out. He had no reason to come into my room whatsoever!!!! I already had my bags and was settled in, he probably came in to steal more of my stuff. This was just overall a horrible display of customer service and hospitality and I would NEVER recommend anyone to stay there!
Disliked: EVERYTHING! It's hard for you to enjoy anything when you get charged all sorts of bullshit costs and get your shit stolen within 10 minutes of you walking into the door.