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Siam Star Hotel Hotel

178/7 Rajprarop 5 Road Pratunam, Bangkok, Thailand

What's Included

  • Linen
  • Towel

Facilities

  • Air conditioning
  • Free Breakfast
  • 24 Hour Reception
  • Elevator
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Parking
  • Restaurant
  • Safe Deposit Box
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Wheelchair Friendly

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted
  • No Curfew

Group booking?

Group of 15 or more traveling to Bangkok?

Contact us directly

Showing 1-1 of 1 reviews

31% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 40%
  • Location - 60%
  • Safety - 40%
  • Staff - 20%
  • Value - 20%
31% Overall Rating

Anonymous
31 Dec 2015

Travel Type:
With friends / other travellers

Liked: Proximity to Central World for NYE.

Disliked: -Poor customer service. We weren't even greeted when we arrived all sweaty and hot after an ordeal trying to locate the hostel. Check in took half an hour because apparently they couldn't find our booking and then tried over charging us after saying hostelbookers.com took too much money when we booked. Claiming they should only have taken 10% from us.-On hostelbookers.com it said we could pay using credit card but they were going to charge us an extra 5% for this service, so we decided to pay in cash. She then gave me our change but took half of it back as I went to put it away so short changed us. -On night two I woke to find a bed bug running across my sheet by my fave. I discretely took it to reception squashed in a tissue. They claimed to have cleaned the room but nothing was done. No clean sheets, no apology, no discount. I therefore spent the remainder of the sleepless night wrapped in an emergency blanket from my first aid kit on top of my bed. -The next day they refused to give us clean towels as one of them had a bit of grime on after washing our hands as there was no hand towel. They were also going to charge us 200 baht extra to clean it after having it sitting on the reception counter all day with insects now crawling in it.-When addressing the previous two issues with them they claimed to not understand us and speak across the room to each other in Thai.-We checked out on the 3rd night with no refund and it was the best thing we did.


The property's response is

Only very loosely. It has one very dodgy, small, slow lift. Shower head was broken so the whole bathroom got a showering. Big gap between window and fan in the bathroom so it was open for all sorts of insects. Bed bugs were not dealt to. Very, very basic.

49% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 100%
  • Safety - 60%
  • Staff - 20%
  • Value - 60%
49% Overall Rating

Anonymous
20 Jul 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: The price

Disliked: We booked a trip and they forgot to booking it. The reception smells bad

Customer would recommend this property

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