Reviews of Hotel Alpha 2 star

Pilatusstr. 66, Zähringerstr. 24, Lucerne, Switzerland 6003

See all Lucerne hostels
83.4%

316 out of 328 HostelBookers customers said that they would recommend 'Hotel Alpha'

Atmosphere
77.6%
Location
81.6%
Facilities
76.8%
Cleanliness
92.0%
Staff
84.0%
Value
81.6%
Safety
90.4%

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77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

29 September 2011 Customer would recommend this property

Liked: The rooms were spacious.

Disliked: nothing

85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 20% Cleanliness - 100% Value - 100%

Chananthorn Thiusathien

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture

29 September 2011 Chananthorn would recommend this property

Liked: Everything is nice except the location and the map of the hotel is very unclear and made us misunderstand

Disliked: The location and the map of the hotel is very unclear and made us misunderstand

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Sports, adventure or outdoor activities

28 August 2011 Customer would recommend this property

Liked: Hotel Alpha provides good, reliable budget accommodation in a nice area of Lucerne only 10 minutes walk from the station. The staff are always welcoming and helpful. Beds are very comfortable and facilities are always clean. Breakfast is good and the hotel is a good choice for any budget traveller.

Disliked: Nothing.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Lindy Peacock

With my spouse / partner

Sightseeing & culture
Sports, adventure or outdoor activities

04 August 2011 Lindy would recommend this property

Liked: We had a great sized room with a sink and desk with two single beds pushes together to make a double, the breakfast was really good and the reception staff were incredible! They even allowed us to check in hours earlier! Wireless Internet is available for 1CHF per hour, and is available in all rooms.

Disliked: Only possible issue was the small number of showers and only one toilet per floor. It didn't bother us too much, but the hostel wasn't full when we were there.

74.3%
Atmosphere - 40% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

gustavo canto da silva

With my spouse / partner

Backpacking / gap year
City break
Romantic getaway
Sports, adventure or outdoor activities

02 August 2011 gustavo would recommend this property

Liked: A good hotel for resting after a day-trip.

Disliked: Showers could be better.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Romantic getaway
Shopping
Sightseeing & culture

22 July 2011 Customer would recommend this property

Liked: We had a nice balcony, the lounge was lovely. They had elevators which was good. Breakfast was really nice too

Disliked: The directions for how to get there are really bad

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Jiang Wu

With friends / other travellers

City break
Sightseeing & culture

12 July 2011 Jiang would recommend this property

Liked: Not far from Train Station or City Center; with lots of tourist information;staff has been helpful in general.

Disliked: It has a kitchen that guests can use,-- everybody do so. but on the door it was marked staff only, so I missed the convenience of it in my stay.

57.1%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With my spouse / partner

Sightseeing & culture

02 July 2011 Customer would recommend this property

Liked: The location of hotel is quite near train station, you can take bus or walking to the hotel. The buffet breakfast is quite good, including ham, cheese boiled egg, toast and cornflake, ovatine, chocolate drink, orange juice. And the breakfast room is quite comfortable.

Disliked: The shared bathroom is not for 1 occupant at 1 time. It has 2 shower compartment in the shared bathroom. Staff is not very helpful when we ask for internet service.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Kim Leong Chin

With my spouse / partner

Backpacking / gap year
Shopping
Sightseeing & culture

25 June 2011 Kim Leong would recommend this property

Liked: Good location. Nice staffs. Room is clean. Comfortable stay.

Disliked: Nil

82.9%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

Alone

Backpacking / gap year
City break
Sightseeing & culture

06 June 2011 Customer would recommend this property

Liked: clean, central, includes a nice breakfast buffet

Disliked: bit expensive, but compared to others for what you get its pretty good

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Romantic getaway

26 April 2011 Customer would recommend this property

Liked: Quiet location with decent breakfast

Disliked: A bit of a walk from the train station, but manageable.

68.6%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

Alone

City break

14 March 2011 Customer would recommend this property

Liked: Clean

Disliked: Was not informed that it was communal bathrooms. Door lock wouldn't open at night which was problematic for this reason.

68.6%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Yi Wang

Alone

Sightseeing & culture

11 March 2011

Liked: It's quite silence when walking around Alpha and in Luzern you don't need to worry a lot about the safty problem. The hotel is clean, simple and convenient.

Disliked: It will be better if the internet could be well connected.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Family Holiday

22 February 2011 Customer would recommend this property

Liked: This is a very nice hotel at an affordable price.The staffs were very helpful and friendly.You will feel at home with treatment that you will get.I give A++.

Disliked: One night stay I was unable to find thing that I dislike.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Matthew Spencer

Alone

Sightseeing & culture

21 February 2011 Matthew would recommend this property

Liked: Good across the board. Light, clean room. Good breakfast. Located fairly close to the centre of town.

Disliked: No particular character. The room was a bit clinical.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Emily Haywood

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

12 January 2011 Emily would recommend this property

Liked: Essentially a hotel, so nice clean rooms, but has some nice lounges so sort of has a bit more of a hostel-ish feel. Good breakfast available, you get an hour of free internet useage on a decent computer.

Disliked: Perhaps a bit expensive for what it is; you still have to share bathrooms.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

03 January 2011 Customer would recommend this property

Liked: the two persons's room just like a hotel, very nice and comfortable!

Disliked: We should pay for the wifi, this is not so nice :(

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

City break
Family Holiday
Shopping
Sightseeing & culture

02 January 2011 Customer would recommend this property

Liked: Clean, simple, no nonsense.

Disliked: Connected floors in our room; beds would 'vibrate' when someone walked around in the next room.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

20 November 2010 Customer would recommend this property

Liked: Quiet and safe neighbour hood. Walking distance to the tourist places and main train station. Very clean.

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

City break
Sightseeing & culture
Family Holiday
Relaxation/spa
Romantic getaway
Shopping

20 November 2010 Customer would recommend this property

Liked: The room is decent and clean.The shower room is great. Breakfast is nice with a lot of varieties. There are elevators to your rooms.

Disliked: The staff at the reception area gave us the wrong instruction on how to validate the bus ticket. The street was quiet after 7-8pm. Need to climb stair to reception desk.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

14 November 2010 Customer would recommend this property

Liked: It was fantastic. Nice, clean, modern rooms with friendly staff who were helpful when necessary. I thought it was a great place to stay, especially for the price. I'd definately stay there again.

Disliked: Nothing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Sports, adventure or outdoor activities
Backpacking / gap year

02 November 2010 Customer would recommend this property

Liked: This Hostel is very clean and the building is fairly new and well maintained. Its 12 mins walk to the train station. Just off the busy road. so its also quiet. Shared bathroom. It was clean and good. Like most of the other hostels i stayed in, the shower is a 3x3 room. I think thats the standard in europe.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Vishal Sharma

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture

01 November 2010 Vishal would recommend this property

Liked: staying at hotel alpha was a wonderful experience. I had booked a private single with shared bathroom. the room was spacious enough, had its own sink and drinking water. there are 2 toilets and 4 showers on each floor so tht dsn giv ne problem. the breakfast was good. had a variety of options to suit everyone. the hotel is located on a 10-15 min walk from the station and even though is not in a highly central location for luzern, the walk to the hotel is pleasant. housekeeping was also very efficient.

Disliked: the internet connection in my room was not available - the wi fi signal was extremely weak in my room. so i had to surf in the lobby. other than that there was no problem and i had a wonderful stay.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Visiting friends or family

05 October 2010 Customer would recommend this property

Liked: good location

Disliked: some staffs are cold and not willing to help, but some are good

91.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Qing Yan

Alone

City break
Sightseeing & culture

05 October 2010 Qing would recommend this property

Liked: room, toilet and shower are very clean, breakfast is not bad for a hostel. has an elevator

Disliked: nothing, it's great


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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