Reviews of Hotel Maya 3 star

Canónigo Penalva s/n, Alicante, Spain 03002

82.4%

32 out of 38 HostelBookers customers said that they would recommend 'Hotel Maya'

Atmosphere
78.4%
Location
80.8%
Facilities
79.2%
Cleanliness
90.4%
Staff
78.4%
Value
84.8%
Safety
84.8%

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60.0%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

Matthew Perks

With my spouse / partner

Beach / sunbathing
Family Holiday
Sightseeing & culture

31 July 2011

Liked: Nothing outstanding.

Disliked: Rather surly front desk - slow and disrespectful. Close to transport but main part of old town, port and main beach area a long walk. Restaurant below par for price, even for hotel-style buffet meals

88.6%
Atmosphere - 100% Staff - 20% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Beach / sunbathing

21 July 2011 Customer would recommend this property

Liked: The hotel is beautiful, very spacious and comfortable rooms with air-condition. Perfect location, close to the beach, tram stop, shopping centre and the city centre. The two computers are handy to have in the lounge area. Food:good value for money, pretty wide selection of starters, mains and desserts. Chefs are coming in every 5 minutes if there's still enough of eah meals, the bar is also cheap. The swimming pool is big enough with a nice area to relax.

Disliked: Wi-fi is poor in the building apart from the lounge area. There are 4 lifts, only 2 were working-very slowly. We had a room on the 5th floor, but lot of the time we needed to use the stairs, because after 5 minutes waiting time we gave up waiting for the lift. The reception staff is unacceptably rude - make us pay on arrival and literally shouted us when we rang the bell twice (as after midnight you need to ring the bell to get in) because there was no answer after the first one, so we tried again. The receptionist opened the door after shouted us ' si, si, si' in an absolute arrogant way. I'm from a country from the European Union so when on arrival I gave my ID to the staff at the reception, he looked (down) at me with a surprised and confused face asking me where is my country is. This is not costumer service. The quality of their communication and style doesn't match with the quality of the hotel. Wearing only swimmingsuit is not permitted in the lounge area. (??)

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

15 June 2009 Customer would recommend this property

Liked: Good place to stay, good location, big room. Excellent value for your money.

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 20%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

07 October 2008 Customer would recommend this property

Liked: location

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 20% Staff - 100% Facilities - 20% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

23 September 2008

Liked: Very clean o.k location close to large shopping centre. Far from main part of beach about 20 min walk.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

09 September 2008 Customer would recommend this property

Liked: The pool and location relative to the beach.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rob Boomer

31 August 2008 Rob would recommend this property

Liked: This was a hotel, but still very good value. Close to the beach and had a great pool. The staff were very accommodating and allowed us to check in early after arriving early following an overnight bus ride,

Disliked: Rob left no negative feedback.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Larissa Shaaked

03 July 2008 Larissa would recommend this property

Liked: If you go to a hostel to meet people this is not the place for you, however it is a really nice hotel. Very relaxing and close to the beach.

Disliked: Larissa left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Richard Combs

27 June 2008 Richard would recommend this property

Liked: It was a 3 star hotel

Disliked: Richard left no negative feedback.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 40%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

09 June 2008 Customer would recommend this property

Liked: clean, nice and friendly staff, international atmosphere

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

29 May 2008 Customer would recommend this property

Liked: good distance to the centre of city and trams

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

12 May 2008 Customer would recommend this property

Liked: v clean, convenient location..about ten mins walk to the beach shops etc. very near large shopping centre also. unfortunately pool was not open first week of May..disappointing.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

03 May 2008 Customer would recommend this property

Liked: This is a legitimate three star hotel! I've been traveling and staying in an array of different hostels and it was amazing to stay in Kris Alicante! It's also only 200m away from the beach, you get your euro's worth!

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

17 October 2007 Customer would recommend this property

Liked: Good value for money

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Derek Tesser

16 September 2007 Derek would recommend this property

Liked: the receptionists were very helpful and friendly

Disliked: Derek left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

03 September 2007 Customer would recommend this property

Liked: it was really clean and we could use internet when we want

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

gabriele ottaviani

08 August 2007 gabriele would recommend this property

Liked: good site for few euros

Disliked: gabriele left no negative feedback.

88.6%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

24 July 2007 Customer would recommend this property

Liked: clean

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Mark Begbie

22 July 2007 Mark would recommend this property

Liked: Clean, tidy and really helpful staff. Great value for money. This place is a real gem. It is about a 10-15 minute walk (easy) from the main strip of town. There is a major shopping centre a 5 minute walk away full of fresh produce and other items. Great pool. Free Wireless internet. This is a hotel! not a hostel... If you see that this place available and you want to stay in cheap luxury, book it quickly!

Disliked: Mark left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

ROBERT DEMETER

20 June 2007 ROBERT would recommend this property

Liked: Excellent, great value for money! This is a proper hotel, not a hostel!

Disliked: ROBERT left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

15 June 2007 Customer would recommend this property

Liked: very clean and staff helpful

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

gerald regan

14 June 2007

Liked: Bar and Lounge area

Disliked: gerald left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

15 May 2007 Customer would recommend this property

Liked: very clean room and bathroomfantastic locationavailable price

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Olga Lee Rachello

08 May 2007 Olga Lee would recommend this property

Liked: spacious rooms, great location on hilltop overlooking the sea!

Disliked: Olga Lee left no negative feedback.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

14 April 2007 Customer would recommend this property

Liked: Location was very good. Rooms were quite spacious.

Disliked: Customer left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.