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Hotel Universal Hotel

Av Aliados, 38, Porto, Portugal

Hotel Universal is a small Budget Hotel in a fantastic location in the heart of the city of Oporto, with a multilingual welcoming and helpful reception. Read more

91% Overall Rating 17 out of 17 customers would recommend this property based on 17 reviews

Atmosphere 87%

Cleanliness 93%

Facilities 73%

Location 99%

Safety 92%

Staff 94%

Value 94%

See all reviews

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel


  • Air conditioning
  • Free Wi-Fi
  • 24 Hour Reception
  • Adaptors
  • Airport Transfers
  • Bar
  • Bicycle Hire
  • Breakfast Not Included
  • Direct Dial Telephone
  • Elevator
  • Free City Maps
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Safe Deposit Box
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Wheelchair Friendly

Purchasable Extras

  • Airport Pickup 9.02USD

Important Information

We only accepted reservations with valid credit cards, all credit cards will be verified for reservation guarantee. In case you credit card fails verification, you have 24 hours to ratify the situation otherwise reservation will be cancelled. In case you cannot provide a valid credit card, you need to arrive before 18h otherwise reservation will be cancelled. In all cases you need to contact the Hotel directly.

Check-in / Check-out

Earliest check-in: 13:00

Latest Check-out: 11:30


  • Credit Cards Accepted
  • No Curfew
  • Pet Friendly"

Group booking?

Group of 15 or more traveling to Porto?

Contact us directly

Hotel Universal is a small Budget Hotel in a fantastic location in the heart of the city of Oporto, with a multilingual welcoming and helpful reception. Read more

Private Rooms

Standard Twin Private Ensuite

Sleeps 2

Room types

Private Room


Private Bathroom



Standard 3 Bed PRIVATE Ensuite

Sleeps 3

Room types

Private Room


Private Bathroom



About Hotel Universal

Situated in the elegant Aliados Avenue in the heart of Oporto's historical centre, “Hotel Universal” is surrounded by some of the city’s most splendid architecture jewels, like the town hall, Trindade church, S. Bento railway station and Clérigos tower. A journey to Oporto must include a tour to Ribeira, the Cathedral, Clérigos Tower and a boat trip along the beautiful Douro River (all reachable on foot in 10 minutes or less).

We’ll provide for guided tours, tickets to panoramic bus and boat trips, just ask the receptionist on arrival, or contact us in advance, so we can book it for you.

There’s free wireless internet in all the rooms, and at the common room next to the reception, we also have one computer connected . There's also a Bar, were you can enjoy a glass of Port or a nice fresh beer; and a pool table (costing 7,50€/1 hour).

Accommodation Information

The Hotel offers small but very comfortable rooms all with private bathrooms with hair dryer, air-conditioning, heating, cable TV and direct dial telephone. Budget and standard rooms have internal view, and panoramic rooms overlook the street (available only on request- fees apply).

Check in is from 13:00 to 20:00. If you need to check in later, please contact us and give us an arrival time, if you don’t arrive within an hour we’ll cancel the reservation. If you planning to arrive sooner there's a early check-in tax 20€ from 9am and 10€ from 11am, or we can storage your luggage for free at the reception, until the regular check in schedule.

There’s a high staircase from ground floor till reception; afterwards there's lift. For handicap or elderly people there’s and elevator platform available; suitcases won’t be allowed on the platform. It’s advisable to inform: if there’s someone in the group who needs help coming up the stairs.
We accept pets on the hotel with no extra charge, but only in standard and panoramic rooms. Pets won’t be allowed on Budget rooms.

Any special request needs to be informed by email, and required confirmation.

Location Information

In a privileged location Hotel Universal enjoys easy access to all parts of the city, on foot, by bus and by metro. The railway station is just 2 minutes away on foot and the airport 20/30 minutes away on public transports. There's an airport shuttle available for 8€ per person, from 4.30 to 19.30h, please contact the hotel until 48hours before arrival for booking.

Cancellation Policy

Customers can cancel their reservation free of charge up to 1 day before arrival. After this date, charges will be applied by the property up to the first nights cost of the reservation, unless otherwise stated in the property’s conditions. Deposits paid are non refundable.