Reviews of Casa de Avila Hotel
Avenida San Martín116, Vallecito, Arequipa, Peru .
133 out of 137 HostelBookers customers said that they would recommend 'Casa de Avila Hotel'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
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| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Melanie Lynn
With friends / other travellers
Sightseeing & culture
Sports, adventure or outdoor activities
12 April 2012 Melanie would recommend this property
Liked: The garden was great!
Disliked: Melanie left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 60% | Cleanliness - | 100% | Value - | 80% |
Customer review
With friends / other travellers
Backpacking / gap year
Sightseeing & culture
10 April 2012 Customer would recommend this property
Liked: The fantastic courtyard! Staff were very helpful.
Disliked: 3am tour to Colca Canyon could have started later.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 100% | Value - | 100% |
Dominique Mueller
With my spouse / partner
Backpacking / gap year
24 March 2012 Dominique would recommend this property
Liked: the garden is perfect and make the stay very agreeable. very good rooms and a very very helpful and friendly staff. we recommand this hotel very much
Disliked: Dominique left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Nicholas Gonzalez
With my spouse / partner
Backpacking / gap year
20 March 2012
Liked: I loved everything about this place the staff were great polite and helpful, the room was clean and with a good flow of hot wate. The location was great three blocks from the main plaza, the atmosphere was peaceful but everyone congrigated in the central garden which was beautifully kept all in all a A* experiance would definatly recomentd it
Disliked: Nothing bad to say I loved this place
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Sheila Ball
With my spouse / partner
Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities
27 February 2012 Sheila would recommend this property
Liked: Beautiful setting - wonderfully large courtyard that invites you to sit down, enjoy the sun and relax. The rooms were also incredibly comfortable (some of the best beds and pillows yet) with a strong flow of hot water. Nice and quiet so you can get a good night's rest, yet close to the centre of the town. The staff was very welcoming and helpful. If I go back to Arequipa, I will definitely stay here again.
Disliked: Nothing really - the breakfast was a bit plain but typical of most places (tea, bread, jams, butter). No other complaints.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
With my spouse / partner
Backpacking / gap year
Sightseeing & culture
01 January 2012 Customer would recommend this property
Liked: Lovely old building, great garden and the room was nice too. Great location for arequipa centre. Staff lovely and helpful, they even let us check in and go into our room at about 8am! :) Internet terminals worked pretty well, breakfast average to good compared to other Peru hostels, free unlimited coffee! Tortoise in the garden was cool!
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 100% | Value - | 100% |
Customer review
Alone
Sightseeing & culture
Sports, adventure or outdoor activities
16 December 2011 Customer would recommend this property
Liked: Courtyard was great. Staff were wonderful, very friendly and helpful. was a very safe and clean place. Great for organizing taxi to airport and for wake up calls.
Disliked: nothing
| Atmosphere - | 100% | Staff - | 80% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
David Tilton
With friends / other travellers
Backpacking / gap year
14 November 2011 David would recommend this property
Liked: Beautiful courtyard, clean, free internet, good location
Disliked: Got into a slight tiff about the 10% Hostelbookers' deposit paying for part of the room when checking in but after verifying, she saw that I didn't have to pay the full amount.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
tiziana pelagatti
With my spouse / partner
Sightseeing & culture
20 August 2011 tiziana would recommend this property
Liked: hostal molto caratteristico con un bel giardino all'interno. personale molto gentile e disponibile.
Disliked: nulla
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
Alone
Backpacking / gap year
Work / volunteering
25 June 2011 Customer would recommend this property
Liked: I loved everything from location to the helpful friendly staff. Beautiful garden to relax in.
Disliked: nothing
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
With my spouse / partner
Sightseeing & culture
06 June 2011 Customer would recommend this property
Liked: Casa de Avila was the best hostel of our trip to Peru. Located in a very safe and nice area close to plaza de armas (10 min walking), the staff is really very friendly and helpful, the breakfast is great, they arranged us transportation for us from/to the airport, they have a nice garden with a turtle living there, tv with many channels. El mejor hostal de nuestro viaje al Perú. Está situado en un barrio muy seguro y bonito cerca de la plaza de armas (10 minutos a pie). Las recepcionistas son muy simpáticas y nos ayudaron en todo momento con cualquier consulta que tuvimos, nos recogieron del aeropuerto, el desayuno es realmente bueno, tienen un bonito jardín con una tortuga que vive allí, disponen de tv por cable con muchos canales.
Disliked: Nothing. Nada.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 100% | Value - | 80% |
Customer review
With friends / other travellers
Backpacking / gap year
City break
Sightseeing & culture
27 May 2011 Customer would recommend this property
Liked: It was clean and peaceful, near the center
Disliked: no complaints
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Joseph Glover
With my spouse / partner
Backpacking / gap year
22 May 2011 Joseph would recommend this property
Liked: great location and internal courtyard. 5 soles and you can get some massive pancakes for breakfast!
Disliked: Nothing
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 20% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 60% |
Customer review
With my spouse / partner
City break
20 May 2011
Liked: Nice please with a nice garden, friendly stuff, but those details (below) spoil the experience and I wouldn't recommend it.
Disliked: The walls in anex ("normal rooms") are like paper, we've been waken up in the middle of the night by someone talking with his cellphone! It was like he was in our room! We upgraded to "superior"...one wall normal, another paper like...they limit you for 1 cup of coffee and juice for breakfast (they tell you on the card that if you take more, you will have to pay for it!), eggs etc extra, service painfully slow.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 100% | Value - | 80% |
Customer review
With my spouse / partner
Sightseeing & culture
14 May 2011 Customer would recommend this property
Liked: The big garden
Disliked: Nothing
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Michael Mckenzie
With my spouse / partner
Backpacking / gap year
24 April 2011 Michael would recommend this property
Liked: Quiet guest house near the plaza. Great warm showers!
Disliked: nothing
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Katherine Bell
With my spouse / partner
Backpacking / gap year
26 February 2011 Katherine would recommend this property
Liked: The staff are really helpful and speak English. We booked our tour to the Colca Canyon and our bus to Cusco with them. The room was really clean and there was always hot water. The location is great, just a short walk from the Plaza.
Disliked: Nothing
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Stephen Cunningsworth
Alone
Backpacking / gap year
17 January 2011 Stephen would recommend this property
Liked: Beautiful property, very comfortable rooms, wonderfully friendly and helpful staff. A great garden for chilling out and sunbathing. Good location, very safe and secure. A great place to learn Spanish, although I did not take lessons. I was only meant to stay for three nights but extended my stay by more than a week, partly because I did not want to leave Casa de Avila.
Disliked: This did not bother me but for those wanting a classic hostel this is probably not the place for you.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 40% | Safety - | 100% |
| Location - | 40% | Cleanliness - | 80% | Value - | 80% |
Customer review
With my spouse / partner
Backpacking / gap year
29 November 2010 Customer would recommend this property
Liked: Absolutely fantastic value for money. This place isn't perfect, but for such a low price we found it easy to forgive most of the drawbacks.Lovely staff, very friendly and welcoming. Secure place. Beautiful garden. We also liked that this place isn't in the noisy town centre. (It's a safe 10 minute walk.)They will do your laundry for you for five soles per kilo. Handy!
Disliked: The rooms are very basic (which didn't bother us, but would bother some people I imagine) and the shower was also poor. Hot water, but very little pressure, sometimes reduced to a trickle. No heaters in the rooms and it gets chilly at night. The wi-fi regularly cuts out (every 5 minutes or so) and even when it's on it's very slow. (This is a big negative for me, but I'm sure it wouldn't be for many.) It's quite a noisy place and you can hear the movements of many of the guests and staff. The breakfast is really lame: unpleasant bread and butter (no fresh croissants here!) and nasty coffee. You can ask for extra stuff like cheese and ham toasties, but they are not included in the room rate. Not perfect by any means, but it is cheap, secure and the staff are lovely.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
With friends / other travellers
Sightseeing & culture
25 November 2010 Customer would recommend this property
Liked: The staff. The location. The garden.
Disliked: Rather mean and miserly on the breakfast. Anything above a hot drink, two rolls and some juice has to be paid for.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Steven McDougall
With my spouse / partner
Sports, adventure or outdoor activities
Backpacking / gap year
01 August 2010 Steven would recommend this property
Liked: Booked to stay 3 nights ended up staying 26 nights. Spanish lessons and trips organised by the Hostel was fantastic. 3 day trip to Colca Canyon was the best we have done yet, 2 days is too short. The staff are very friendly, the garden area is a lovely place to soak up the sun. A big thanks to all the staff for making our stay so good.
Disliked: There was nothing at all that we disliked.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Robert Gwilliam
With my spouse / partner
Sightseeing & culture
01 August 2010 Robert would recommend this property
Liked: Loved the garden with patio tables and sun loungers. Liked the fact you could get tea and coffe any time for free. Receptionists were extremely friendly and efficient.
Disliked: Room was a bit small and dark.
| Atmosphere - | 100% | Staff - | 80% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
With a large group / tour
Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture
Family Holiday
24 July 2010 Customer would recommend this property
Liked: 1. Its delighful inner garden, a place to relax and meet other guests away from the hustle and bustle of the city2. Friendly, helpful and efficient staff on reception. Casa de Avila must hold the record in speed of confirming bookings made through HostelBookers - we received a welcoming email from one of the receptionists within 5 minutes of booking - the same lady who welcomed us on arrival and who was obviouly expecting us.3. Good in-house travel agency that offers competitive rates for trips to the Colca Canyon which can be booked on arrival in Arequipa.4. Large breakfast room which also doubles as a computer room and common room5. Free WiFi but the signal does not reach the more distant rooms so we used a table in the common room where the signal was at full strength.6. Valuables (like our laptop) could be left in the safe at reception when we went out for the day.
Disliked: Compared to the rest of the staff, the lady in charge of breafasts and the common room was unhelpful & sullen.
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 60% | Safety - | 20% |
| Location - | 60% | Cleanliness - | 60% | Value - | 80% |
Jane Black
With my spouse / partner
Family Holiday
20 July 2010 Jane would recommend this property
Liked: Nice staff. Pleasant courtyard. Breakfast was minimal, bread and jam. Wi-fi was slow and lumpy
Disliked: Security was poor
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 100% | Value - | 80% |
Customer review
14 June 2010 Customer would recommend this property
Liked: Lovely fiendly staff. Slightly away from town but only 4 blocks so away from noise of town. The majority of the tour company guides are not that friendly though!!!!
Disliked: Customer left no negative feedback.
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Customer feedback
94% of 201,155 customers would recommend HostelBookers to a friend.
