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Reviews of Hôtel Mont Gueliz

3 star Hotel | 10-12 Avenue Mohamed V, Marrakech, Morocco 40000

Recent review (10/04/2013)

Helen Marie Goodenough thinks…

"Having a secure place to store luggage and have the use of the (tiny!) swimming pool and terrace on our last day, after checking out at 12.30 (flight was not until 7.30pm) was a huge bonus and why we…"

Read all Hôtel Mont Gueliz reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Currency Exchange
  • Internet / Wi-Fi
  • 24 hour reception
  • Restaurant
  • 24 hour hot showers
  • Swimming Pool
  • Fitness centre
  • Sauna
  • Concierge
  • Laundry service
  • Room service (24 hour)
  • Room service (limited hours)
  • Wake-up calls
  • Café
  • Internet access in public areas
  • Television room

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Group of 15 or more traveling to Marrakech?

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77.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Helen Marie Goodenough

With friends / other travellers

Events / festivals
Sightseeing & culture

10 April 2013 Helen Marie would recommend this property

Liked: Having a secure place to store luggage and have the use of the (tiny!) swimming pool and terrace on our last day, after checking out at 12.30 (flight was not until 7.30pm) was a huge bonus and why we chose this hotel. The receptionist and gentleman who were there upon our arrival were very friendly and helpful. Lovely clean and spacious rooms with en suite. Fantastic buffet breakfast spread included: croissants; variety of breads, cake, pancakes, jams, soft cheese, cereal, yoghurts, orange juice and fresh coffee Excellent value for money. Easy to ind and get to & from airport. Were able to flag down the "small" brown taxis for return to the airport for 70 dirhams per taxi (max 3 people allowed). This being fixed by law.

Disliked: In modern part of town with lots of other more up-market and modern hotels rather than the traditional riads (guesthouses with central courtyards). Shopping was therefore slightly more expensive, less choice. The hotel charge 50 dirhams per person for airport taxi if more than 3 travelleing together. The receptionist and (I am assuming Manager) the following morning were not so helpful and the receptionist in particular, quite rude. I wanted to pay by credit card but the machine wasn't working so was expected to go out and withdraw money (on our last day) and contradicted that this did not cost much!!!! Eventually, I was able to pay at a sister hotel but not without some complaint and bad attitude. Buckets of water emptied down the stairs into the foyer where we were sat to use wifi, for cleaning the floors mid afteroon seemed odd!