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Hotel Cielo

3.5 star Hotel | 4th Street btw 5th / 10th Ave, Playa del Carmen, Mexico 77710


  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Currency Exchange
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk

What's Included

  • Linen
  • Towel

Important Information

The hotel will contact you to request details of your credit card. This is necessary to secure your reservation, otherwise the hotel won't be able process it and secure your booking. Thank you for your understanding. Cancellation policies: 14 days cancellation notification or full stay will be charged

Cancellation Policy

Customers can cancel their reservation free of charge up to 14 days before arrival (local time). Payments made to HostelBookers are non-refundable.

Group booking?

Group of 15 or more traveling to Playa del Carmen?

Contact us directly

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Welcome to Hotel Cielo Playa del Carmen. Where the Sky meets the Sea... Read more

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About Hotel Cielo

Indulge in the best kept secret of the Mexican Riviera, Playa del Carmen. Known for its luminous white sand beaches, Playa also offers world class scuba diving through spectacular coral reefs. On land, explore the awe-inspiring world of ancient Mayan ruins centered on the Yucatan Peninsula.

Formerly known as Hotel Santa Barbara, Hotel Cielo has been restored to its original charm and prides itself in being an extension of these beautiful and natural surroundings.

We welcome you to stay a night or two. Coupled with our warm and friendly atmosphere, we promise to make your time here feel like home... Mi Casa, Su Casa!

hotel is 100% smoke-free, so you can not smoke in public areas and in rooms

Accommodation Information

Forget oversized, overpriced resorts. Hotel Cielo is a boutique-style oasis of friendly charm and comfort. All 18 rooms are beautifully influenced by traditional Mexican décor and our standard amenities create a relaxing, comfortable setting for an unforgettable experience.

Air Conditioning
Free WiFi
Cable TV
Complimentary Beach Towels (deposit required)
Beach Club Discounts
Small in-room Safe Box
Appliances available at Reception Desk

Weddings and Events on our beautiful roof lounge
Daily Housekeeping Service
Laundry/Dry Clean Service
Travel Agency & Car Rental

hotel is 100% smoke-free, so you can not smoke in public areas and in rooms

Location Information

4th Street btw 5th/10th Ave
Playa del Carmen, Quintana Roo

Right on the ground floor of Hotel Cielo, Carboncitos restaurant and bar offers more than just tacos. Sit down to a cold beer, great music and very tasty Mexican fare. Our service is great, our beer mugs are always frosted, and the guacamole is made to order...fresh everyday.

Check back soon to view our delicious menu!