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Reviews of Hotel Xbalamque Resort and Spa

4 star Hotel | Av. Yaxchilan No. 31, Mza 18 Lote 18 SM 22, Cancun, Mexico 77500

84.3% Overall Rating

4 out of 4 customers would recommend this property

Recent review (04/04/2014)

"Design/ decorations in Maya style, I.e. in public areas Pool area nice (but pool is not very large)"

Read all Hotel Xbalamque Resort and Spa reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Internet / Wi-Fi
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Swimming Pool
  • Tours/Travel Desk
  • Wheelchair accessible
  • Beauty salon
  • Hair salon
  • Sauna
  • Steam room
  • Room service (limited hours)
  • Wake-up calls
  • ATM / cash machine
  • Barber
  • Television room

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

To not apply the penalty of the charge of 1st. night, the reservation must be canceled 10 days before Check In. High Season dates apply to the following 12 to 27 April 2014 (Easter), 3rd to May 11st., 2014 (Tianguis), July 15, 2014 to August 10, 2014 (Summer Holidays) December 25, 2014 to January 2, 2015. (New Year). Customers can cancel their reservation free of charge within 2 days before arrival. In high season, should be 10 days before (local time).

Group booking?

Group of 15 or more traveling to Cancun?

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84.3%

Overall Rating

4 out of 4 HostelBookers customers said that they would recommend 'Hotel Xbalamque Resort and Spa'

Atmosphere
85.0%
Location
95.0%
Facilities
80.0%
Cleanliness
80.0%
Staff
90.0%
Value
80.0%
Safety
80.0%
Refine your results Showing 2 of 4 reviews
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62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

04 April 2014 Customer would recommend this property

Liked: Design/ decorations in Maya style, I.e. in public areas Pool area nice (but pool is not very large)

Disliked: Rooms partly very basic/ used (air con, bed sheets, only one towel per person, thin doors) Continental breakfast = fresh fruits, pancakes, cornflakes with milk (every day!) Aircon in my room was so loud that I could barely hear my cell phone ringing (at max volume) No garden view room although this was promised in the description

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

robert henson

Alone

City break
Partying / nightlife
Sightseeing & culture

05 July 2012 robert would recommend this property

Liked: Excellent Excellent Excellent For not much more than a hostel you could stay here - close to everything in Cancun Town, super spacious room, very well appointed, comfortable bed, excellent internet, great service, air conditioned, coffee maker.. etc etc etc Fully recommended.

Disliked: was perfect - nothing to dislike


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