Reviews of Soberanis Hotel & Hostel 3 star

Av. Coba 5 y 7, Mza 8 SM 22, Cancun, Mexico 77500

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80.7%

38 out of 39 HostelBookers customers said that they would recommend 'Soberanis Hotel & Hostel'

Atmosphere
63.2%
Location
86.4%
Facilities
76.0%
Cleanliness
88.0%
Staff
83.2%
Value
85.6%
Safety
82.4%

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74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 100% Value - 80%

Daniel Walker

Alone

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

14 May 2012 Daniel would recommend this property

Liked: Staff seemed friendly and helpful,most spoke good English which helps. Free linen and towel. Hot showers. Lockers in rooms (need you own lock). The room was clean and had a maid come in daily to help maintain this. Air conditioning kept the place really cool. Free basic breakfast. 10 min walk from main ADO bus station and next to the street to catch buses to the beach/hotel zone. Big supermarket next door.

Disliked: Very patchy WI-FI, kept disappearing all the time. Internet terminals are available but free for only for an hour a day. States there are washing machines to use on the website but got told to use a Laundry a few blocks away, DO NOT write this if you don't make the service available. Website also offers security deposit box, however, they refused to hold my passport because i was only staying in a dorm. Surely you need more protection in a dorm for your items then in a normal room. Again, the hotel needs to clearly state this on their website if they are going to make exceptions for dorms. The basic breakfast of cereal, toast, coffee and orange juice is fine, but every morning they feel the need to point out to me that I' am only allowed that and none of the other foods available. Plenty of finger pointing and angry looks if anybody went near the food when they shouldn't do.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

24 March 2012 Customer would recommend this property

Liked: Clean, spacious room with proper shower (hot and cold) and airconditioning, spacious bed and TV.

Disliked: Continental breakfast is nothing special

80.0%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
City break
Events / festivals
Sightseeing & culture

15 March 2012 Customer would recommend this property

Liked: inexpensive & free desayuno in the morning.

Disliked: 4 purrsun rooms a bit small & cramped w. 4 people in it.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Benjamin Brown

With my spouse / partner

Backpacking / gap year
Beach / sunbathing

03 July 2011 Benjamin would recommend this property

Liked: Friendly staff

Disliked: AC timed out at 3.30am. It got very hot and humid. But the staff fixed it when we told them.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Greg Prescott

With my spouse / partner

Family Holiday
Romantic getaway
Shopping
Sightseeing & culture
Visiting friends or family

28 June 2011 Greg would recommend this property

Liked: Good sized double bed. Quite quiet with little noise or disturbance. Room clean and tidy.

Disliked: Room smelt a bit musty. Although only a continental breakfast was part of the deal, mexican food was also served up but we were told not to touch it or we would be charged extra!

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

suzan tugrul

Alone

Backpacking / gap year

09 May 2011 suzan would recommend this property

Liked: The staff were great, the rooms were comfortable. Breakfast was simple, and sufficient. It is right next to a huge supermarket! A bar downstairs.. The buses to the beach are close, 10minutesto a beautiful beach in the hotel zone. 5minutes to the ADO.

Disliked: Need more common areas for backpackers.

68.6%
Atmosphere - 40% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

05 May 2011 Customer would recommend this property

Liked: bar

Disliked: atmosphäre

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Beach / sunbathing
Shopping
Sightseeing & culture
Visiting friends or family

02 April 2011 Customer would recommend this property

Liked: Cheap dorm, that slept 4. So that was good. For most of the week we stayed there we had it to ourselves too. Only two other people stayed there, for one night each. The rooms were clean but simple and basic. That's all we needed though. Free internet and free local calls, breakfast included, towels and linen.

Disliked: Nothing.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

19 March 2011 Customer would recommend this property

Liked: More like a hotel than hostel. Great value. Clean and safe. 1minute from supermarket and local buses, 10min from bus depot that takes you to airport and regional areas

Disliked: No kitchen

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Alison Cook

Alone

Backpacking / gap year

01 February 2011 Alison would recommend this property

Liked: AC, clean beds and close to the bus station. Breakfast was cereal, toast and coffee. Pretty good for the price.

Disliked: No atmosphere at all.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Henry Geary

With my spouse / partner

Backpacking / gap year

30 January 2011 Henry would recommend this property

Liked: Very clean, very friendly and helpful staff. Nice and close to supermarket and downtown

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

monique gagnon

With friends / other travellers

Sightseeing & culture

26 January 2011 monique would recommend this property

Liked: cuauhtemoc antunez h. was very helpfull made my stay good, and i was also sick and he made sure that I was confortable big thanks for him hope you have the chance to meet him he is the bell boy

Disliked: only one guy at the reception that did not welcome us .

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

GEORGES CHristophe

Alone

Sightseeing & culture

14 January 2011 GEORGES would recommend this property

Liked: price

Disliked: pain aux chocolat

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

21 December 2010 Customer would recommend this property

Liked: Large room with AC Parking facilities

Disliked: Not quite an enjoyable atmosphere at the hostel

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities

21 November 2010 Customer would recommend this property

Liked: It was easy to find and beds were huge.

Disliked: The water pump turning on and off.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

16 July 2010 Customer would recommend this property

Liked: Safe and Clean, good for the money

Disliked: N/A

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

03 July 2010 Customer would recommend this property

Liked: The rooms were clean and it was quiet. The staff were helpful and friendly

Disliked: The dorm room was quite small and cramped and although there was air conditioning the room was stuffy and hot.

65.7%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 60% Value - 60%

Thi Le

With friends / other travellers

Backpacking / gap year
Beach / sunbathing

30 June 2010 Thi would recommend this property

Liked: Great location... just a block from the beach. Friendly staff.

Disliked: Breakfast was really poor, bread jam and tea.

88.6%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Marianna Nanasi

21 June 2010 Marianna would recommend this property

Liked: Great centre location, clean, decent place, not too friendly staff.

Disliked: Marianna left no negative feedback.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

23 April 2010 Customer would recommend this property

Liked: I like the shopping market next door and the value was awesome!

Disliked: Customer left no negative feedback.

48.6%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 80% Value - 20%

PHILIP LILEY

16 April 2010

Liked: there's not much to like. Its clean-ish but with a terrible breakfast (we've stayed in over 50 hostels and hotels in the last 7 months with this being the worst) and no hot running water over the 2 nights we stayed and no timeframe from the staff.

Disliked: PHILIP left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

YUSUF TANSU OZEL

10 February 2010 YUSUF TANSU would recommend this property

Liked: good location, clean rooms, very good breakfast

Disliked: YUSUF TANSU left no negative feedback.

85.7%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Anne Luoma

02 February 2010 Anne would recommend this property

Liked: I thought it was like hostel but it was more like a hotel. For this price, very good place to stay. Only bad thing was a poor breakfast.. and the staff could smile a little bit more.

Disliked: Anne left no negative feedback.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

29 January 2010 Customer would recommend this property

Liked: Really clean and simple and close to bus station. Great place if just stopping for a night or two.

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

23 January 2010 Customer would recommend this property

Liked: A GOd place to stay for a night or tow, it close to everything and just 2 min from the bus to the beach..

Disliked: Customer left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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