Reviews of Soberanis Hotel & Hostel
Av. Coba 5 y 7, Mza 8 SM 22, Cancun, Mexico 77500
38 out of 39 HostelBookers customers said that they would recommend 'Soberanis Hotel & Hostel'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
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| Atmosphere - | 60% | Staff - | 80% | Facilities - | 60% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 100% | Value - | 80% |
Daniel Walker
Alone
Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
14 May 2012 Daniel would recommend this property
Liked: Staff seemed friendly and helpful,most spoke good English which helps. Free linen and towel. Hot showers. Lockers in rooms (need you own lock). The room was clean and had a maid come in daily to help maintain this. Air conditioning kept the place really cool. Free basic breakfast. 10 min walk from main ADO bus station and next to the street to catch buses to the beach/hotel zone. Big supermarket next door.
Disliked: Very patchy WI-FI, kept disappearing all the time. Internet terminals are available but free for only for an hour a day. States there are washing machines to use on the website but got told to use a Laundry a few blocks away, DO NOT write this if you don't make the service available. Website also offers security deposit box, however, they refused to hold my passport because i was only staying in a dorm. Surely you need more protection in a dorm for your items then in a normal room. Again, the hotel needs to clearly state this on their website if they are going to make exceptions for dorms. The basic breakfast of cereal, toast, coffee and orange juice is fine, but every morning they feel the need to point out to me that I' am only allowed that and none of the other foods available. Plenty of finger pointing and angry looks if anybody went near the food when they shouldn't do.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 100% |
Customer review
With my spouse / partner
Backpacking / gap year
24 March 2012 Customer would recommend this property
Liked: Clean, spacious room with proper shower (hot and cold) and airconditioning, spacious bed and TV.
Disliked: Continental breakfast is nothing special
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 100% |
Customer review
Alone
Backpacking / gap year
City break
Events / festivals
Sightseeing & culture
15 March 2012 Customer would recommend this property
Liked: inexpensive & free desayuno in the morning.
Disliked: 4 purrsun rooms a bit small & cramped w. 4 people in it.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 80% |
Benjamin Brown
With my spouse / partner
Backpacking / gap year
Beach / sunbathing
03 July 2011 Benjamin would recommend this property
Liked: Friendly staff
Disliked: AC timed out at 3.30am. It got very hot and humid. But the staff fixed it when we told them.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 100% |
Greg Prescott
With my spouse / partner
Family Holiday
Romantic getaway
Shopping
Sightseeing & culture
Visiting friends or family
28 June 2011 Greg would recommend this property
Liked: Good sized double bed. Quite quiet with little noise or disturbance. Room clean and tidy.
Disliked: Room smelt a bit musty. Although only a continental breakfast was part of the deal, mexican food was also served up but we were told not to touch it or we would be charged extra!
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 80% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 100% | Value - | 100% |
suzan tugrul
Alone
Backpacking / gap year
09 May 2011 suzan would recommend this property
Liked: The staff were great, the rooms were comfortable. Breakfast was simple, and sufficient. It is right next to a huge supermarket! A bar downstairs.. The buses to the beach are close, 10minutesto a beautiful beach in the hotel zone. 5minutes to the ADO.
Disliked: Need more common areas for backpackers.
| Atmosphere - | 40% | Staff - | 80% | Facilities - | 80% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 80% | Value - | 60% |
Customer review
Alone
Backpacking / gap year
05 May 2011 Customer would recommend this property
Liked: bar
Disliked: atmosphäre
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
With friends / other travellers
Beach / sunbathing
Shopping
Sightseeing & culture
Visiting friends or family
02 April 2011 Customer would recommend this property
Liked: Cheap dorm, that slept 4. So that was good. For most of the week we stayed there we had it to ourselves too. Only two other people stayed there, for one night each. The rooms were clean but simple and basic. That's all we needed though. Free internet and free local calls, breakfast included, towels and linen.
Disliked: Nothing.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
Alone
Backpacking / gap year
19 March 2011 Customer would recommend this property
Liked: More like a hotel than hostel. Great value. Clean and safe. 1minute from supermarket and local buses, 10min from bus depot that takes you to airport and regional areas
Disliked: No kitchen
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 60% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 100% |
Alison Cook
Alone
Backpacking / gap year
01 February 2011 Alison would recommend this property
Liked: AC, clean beds and close to the bus station. Breakfast was cereal, toast and coffee. Pretty good for the price.
Disliked: No atmosphere at all.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Henry Geary
With my spouse / partner
Backpacking / gap year
30 January 2011 Henry would recommend this property
Liked: Very clean, very friendly and helpful staff. Nice and close to supermarket and downtown
Disliked: Nothing
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
monique gagnon
With friends / other travellers
Sightseeing & culture
26 January 2011 monique would recommend this property
Liked: cuauhtemoc antunez h. was very helpfull made my stay good, and i was also sick and he made sure that I was confortable big thanks for him hope you have the chance to meet him he is the bell boy
Disliked: only one guy at the reception that did not welcome us .
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 100% |
GEORGES CHristophe
Alone
Sightseeing & culture
14 January 2011 GEORGES would recommend this property
Liked: price
Disliked: pain aux chocolat
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 80% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 80% | Value - | 80% |
Customer review
With my spouse / partner
Sightseeing & culture
21 December 2010 Customer would recommend this property
Liked: Large room with AC Parking facilities
Disliked: Not quite an enjoyable atmosphere at the hostel
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 100% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Customer review
With my spouse / partner
Sports, adventure or outdoor activities
21 November 2010 Customer would recommend this property
Liked: It was easy to find and beds were huge.
Disliked: The water pump turning on and off.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 60% |
Customer review
With friends / other travellers
16 July 2010 Customer would recommend this property
Liked: Safe and Clean, good for the money
Disliked: N/A
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 80% |
Customer review
Alone
Backpacking / gap year
03 July 2010 Customer would recommend this property
Liked: The rooms were clean and it was quiet. The staff were helpful and friendly
Disliked: The dorm room was quite small and cramped and although there was air conditioning the room was stuffy and hot.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 40% | Safety - | 40% |
| Location - | 100% | Cleanliness - | 60% | Value - | 60% |
Thi Le
With friends / other travellers
Backpacking / gap year
Beach / sunbathing
30 June 2010 Thi would recommend this property
Liked: Great location... just a block from the beach. Friendly staff.
Disliked: Breakfast was really poor, bread jam and tea.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Marianna Nanasi
21 June 2010 Marianna would recommend this property
Liked: Great centre location, clean, decent place, not too friendly staff.
Disliked: Marianna left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
23 April 2010 Customer would recommend this property
Liked: I like the shopping market next door and the value was awesome!
Disliked: Customer left no negative feedback.
| Atmosphere - | 40% | Staff - | 40% | Facilities - | 40% | Safety - | 40% |
| Location - | 80% | Cleanliness - | 80% | Value - | 20% |
PHILIP LILEY
16 April 2010
Liked: there's not much to like. Its clean-ish but with a terrible breakfast (we've stayed in over 50 hostels and hotels in the last 7 months with this being the worst) and no hot running water over the 2 nights we stayed and no timeframe from the staff.
Disliked: PHILIP left no negative feedback.
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 100% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 100% | Value - | 60% |
YUSUF TANSU OZEL
10 February 2010 YUSUF TANSU would recommend this property
Liked: good location, clean rooms, very good breakfast
Disliked: YUSUF TANSU left no negative feedback.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Anne Luoma
02 February 2010 Anne would recommend this property
Liked: I thought it was like hostel but it was more like a hotel. For this price, very good place to stay. Only bad thing was a poor breakfast.. and the staff could smile a little bit more.
Disliked: Anne left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
29 January 2010 Customer would recommend this property
Liked: Really clean and simple and close to bus station. Great place if just stopping for a night or two.
Disliked: Customer left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 40% | Value - | 60% |
Customer review
23 January 2010 Customer would recommend this property
Liked: A GOd place to stay for a night or tow, it close to everything and just 2 min from the bus to the beach..
Disliked: Customer left no negative feedback.
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Customer feedback
94% of 201,155 customers would recommend HostelBookers to a friend.
