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Reviews of Hotel Zara

2 star Hotel | Via Firenze 81 cap., Naples, Italy 80412

74.1% Overall Rating

35 out of 50 customers would recommend this property

Recent review (18/05/2012)

Jamie Thorpe thinks…

"Room was nice and clean. Breakfast was good, and free wifi too. Also very close to the station, less than a 5 minute walk, and easy to find."

Read all Hotel Zara reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • No curfew
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Fax
  • Photocopying
  • Express check-in / out
  • Room service (limited hours)
  • Bar(s)
  • Café
  • Elevator / lift(s)
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Naples?

Contact us directly

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74.1%

Overall Rating

35 out of 50 HostelBookers customers said that they would recommend 'Hotel Zara'

Atmosphere
68.0%
Location
72.0%
Facilities
70.4%
Cleanliness
84.0%
Staff
73.6%
Value
79.2%
Safety
71.2%
Refine your results Showing 25 of 26 reviews
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42.9%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 40%
Location - 20% Cleanliness - 40% Value - 60%

pamela pang

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

12 September 2013

Liked: near the central station

Disliked: the area is not safe, everything in the hotel is very very simple and old, nothing more to expect

60.0%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 40% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

Family Holiday
Sightseeing & culture

13 August 2012

Liked: Cooling sistem was great in the heat.

Disliked: There was no wifi in our room. The walls were thin so we could hear the other rooms.

65.7%
Atmosphere - 60% Staff - 20% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Jamie Thorpe

With my spouse / partner

Backpacking / gap year

18 May 2012 Jamie would recommend this property

Liked: Room was nice and clean. Breakfast was good, and free wifi too. Also very close to the station, less than a 5 minute walk, and easy to find.

Disliked: Upon arrival we were met by a male member of staff who was far from friendly and helpful. We literally were pretty much given our key and told where to go, and that was about it. No info about breakfast, wifi etc, didn't take any money from us for the room which isn't a bad thing, but also didn't tell us when or how we should pay. He didn't even crack a smile! Ultimately we didn't feel very welcome at this hotel, although the hotel itself was nice, and the other two male members of staff were friendly (Antonio and Mariano if we are not mistaken). The location is good, however, the actual surroundings and location of the hotel aren't the prettiest, and arguably aren't the safest. However, Police presence was high. Free wifi was good too, however it didn't work on our floor as signal wasn't strong enough and we were on the floor beneath the main part of the hotel.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

16 April 2012 Customer would recommend this property

Liked: nice staff, clean place, good location.

Disliked: nothing is not good for me

40.0%
Atmosphere - 60% Staff - 40% Facilities - 20% Safety - 20%
Location - 60% Cleanliness - 60% Value - 20%

Xiang Yan Pok

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

17 July 2010

Liked: It is air-conditioned

Disliked: The hotel cheated us about the breakfast.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

13 April 2010 Customer would recommend this property

Liked: clean and friendly.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

10 November 2009 Customer would recommend this property

Liked: Aside from no facilities for your own cooking, Hotel Zara is perfect. Friendly staff, walking distance to train station, buses, shops, etc.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

22 August 2009 Customer would recommend this property

Liked: ,.,

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

14 July 2009 Customer would recommend this property

Liked: Very convenient from central station, friendly staff

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

09 July 2009 Customer would recommend this property

Liked: The place is close Central Station, but the area aparentelly is not safe. Dipends day could my noisy. Take care if go out at night.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

27 April 2009 Customer would recommend this property

Liked: Good location, nice staff

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

13 April 2009 Customer would recommend this property

Liked: clean hotel, gut location near station

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jedda Richardson

20 October 2008 Jedda would recommend this property

Liked: very clean rooms, beautiful bathrooms, very nice

Disliked: Jedda left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

25 August 2008 Customer would recommend this property

Liked: money

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Joan Pons Vila

25 June 2008 Joan would recommend this property

Liked: The bathroom inside the room!

Disliked: Joan left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

05 May 2008 Customer would recommend this property

Liked: private bathrooms, location ot train station

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kimberly Pavlik

29 October 2007 Kimberly would recommend this property

Liked: Great location. Rooms were very clean.

Disliked: Kimberly left no negative feedback.

31.4%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 20%
Location - 20% Cleanliness - 80% Value - 20%

Customer review

29 September 2007

Liked: it's clean

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 40% Facilities - 20% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

12 February 2007

Liked: Location, security

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

26 August 2006 would recommend this property

Liked: Location was very good, and rooms were clean.

Disliked: left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

17 August 2006 would recommend this property

Liked: The staff were wonderful

Disliked: left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

05 July 2006 Customer would recommend this property

Liked: Antonio, the guy on staff, was awesome! So friendly and helpful. Plus, it's a VERY short walk from the Nap.Centrale train station which is good. Only bad part is that this entire area (train station, hostel, etc.) is not in a very good or safe part of Naples. Just need to be extremely careful, especially females!

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

01 July 2006 Customer would recommend this property

Liked: Has air conditioning.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

20 June 2006 would recommend this property

Liked: great location - really near by stationclean place

Disliked: left no negative feedback.

71.4%
Atmosphere - 80% Staff - 60% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

31 May 2006 Customer would recommend this property

Liked: The location was easy from the train station and convenient to the local buses.

Disliked: Customer left no negative feedback.


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