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Reviews of Hotel Lugano

3 star Hotel | Via Astolfo 6, Milan, Italy 20131

55.2% Overall Rating

1 out of 3 customers would recommend this property

Recent review (24/05/2010)

"Not much. The receptionist didn't stop her private phone call to welcome me, she just kept talking to her friend while processing my arrival and pushing me off without any assistance with baggage."

Read all Hotel Lugano reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Car Parking
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Express check-in / out
  • Wake-up calls
  • Elevator / lift(s)
  • Pets allowed

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

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Group of 15 or more traveling to Milan?

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55.2%

Overall Rating

1 out of 3 HostelBookers customers said that they would recommend 'Hotel Lugano'

Atmosphere
40.0%
Location
40.0%
Facilities
73.3%
Cleanliness
73.3%
Staff
40.0%
Value
46.7%
Safety
73.3%
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65.7%
Atmosphere - 40% Staff - 40% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 40%

Customer review

24 May 2010

Liked: Not much. The receptionist didn't stop her private phone call to welcome me, she just kept talking to her friend while processing my arrival and pushing me off without any assistance with baggage.

Disliked: Customer left no negative feedback.


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