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Reviews of Hotel Paola

1 star Hotel | Via Faenza, 56, Florence, Tuscany, Italy 50123

79.0% Overall Rating

89 out of 105 customers would recommend this property

Recent review (02/07/2015)

Caitlin Hickey thinks…

"Good location. Florence, is a place where walking is most convenient. And walking from this hostel to any tourist attraction is very easy. Kept very clean. A good and typical hostel."

Read all Hotel Paola reviews

Facilities

  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Fax
  • Photocopying
  • Express check-in / out
  • Late check-out
  • Reception (limited hours)
  • Internet access in public areas
  • Newspapers
  • Pets allowed
  • Sofa

Purchasable Extras

  • Towel USD 1.10

What's Included

  • Linen

Important Information

Please note that for ALL BOOKINGS from the 30th December 2012 until the 1st of January 2013 cancellation policy is 10 DAYS. In case of late cancellation, the property will charge the whole amount of the stay.

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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79.0%

Overall Rating

89 out of 105 HostelBookers customers said that they would recommend 'Hotel Paola'

Atmosphere
74.4%
Location
89.6%
Facilities
69.6%
Cleanliness
74.4%
Staff
88.8%
Value
75.2%
Safety
80.8%
Refine your results Showing 69 of 104 reviews Previous   1 | 2 | 3   Next
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Yuen Kuang

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

28 October 2013 Yuen would recommend this property

Liked: The stuff is very kind and helpful.The location is so easy to find near the train station.The tripple room we stayed is very clean and new,I will go there next time I visit Florence.

Disliked: It's better to have a lift .

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

27 October 2013 Customer would recommend this property

Liked: Clean bedrooms. People working on reception were very nice and welcoming. Big lockers. Sink in room. Good WIFI.

Disliked: Have to climb three sets of stairs to get there .Outside the main door looks shabby and old. Showers were a bit small and dingy.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

01 October 2013 Customer would recommend this property

Liked: Close to train station, not too far of a walk to the main attractions. The staff is very helpful and friendly.

Disliked: showers flood the bathrooms leaving the floor soaking wet.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

AGNIESZKA STANCZYK

Alone

City break
Sightseeing & culture

18 September 2013 AGNIESZKA would recommend this property

Liked: Very good location nearby San Lorenzo district! Old building with nice atmosphere. Staff is very helpful and give a lot of information about the city! It was a very good choice!

Disliked: AGNIESZKA left no negative feedback.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

17 September 2013 Customer would recommend this property

Liked: The hostel is located very close to the train station, and the staff were helpful in recommending things to do and see (great restaurant recommendation). Wifi was decent. Good value for money too.

Disliked: The toilets are shared, and I was glad we had a private shower (which was in the corner of our room, a bit odd!). It's also on the 3rd floor and there's no lift.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

14 September 2013 Customer would recommend this property

Liked: Staff was friendly. Great location, cross the street from train station, turn LEFT and then RIGHT at Burger King. Go down the street past the conference building with concrete windows, turn right, and it's on your left 10 m down. Shared bathrooms were kept clean enough.

Disliked: Only one working shower (other was out of commission). Wifi signal weak in the rooms.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

10 September 2013 Customer would recommend this property

Liked: nice and cheap hostel in central lcation. 5 minutes to the dome. everything was nearby. clean rooms and exellent staff

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Batool Mirjan

With my spouse / partner

Backpacking / gap year
Romantic getaway
Sightseeing & culture

03 September 2013 Batool would recommend this property

Liked: Great location, massive room and very clean. Very impressing considering how cheap it is!!! Also, even though we have shared bathroom there is a shower and sink in the room which is AMAZING! Staying another night!! :)

Disliked: If this place had a kitchen then it would be perfect! Also, rooms are older than they show in the pictures. And the Internet is very weak in the room and is always getting disconnected.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Nina Butina

Alone

Backpacking / gap year

20 August 2013 Nina would recommend this property

Liked: Great location, friendly staff. Whilst there wasn't any proper common room, it's still quite easy to make friends. To me that's really important when traveling alone.

Disliked: There were only two bathrooms/showers so that got a bit annoying, but in the end this IS a budget hostel so I wasn't expecting much :P The street numbers are not in order, which got a bit confusing. Don't rely on Google maps! There's my bit of advice :P.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Ana Caroline Bortolotti de Souza

Alone

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Sightseeing & culture

18 August 2013 Ana Caroline Bortolotti de would recommend this property

Liked: Good value for 1 or 2 nights staying.

Disliked: It's on third floor and no lift. There's no kitchen and only two bathrooms for all rooms.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Çigdem Sanlav

With friends / other travellers

Sightseeing & culture

27 July 2013 Çigdem would recommend this property

Liked: Staff, Adriana is very warm and helpful. The rooms are really clean The hostel is not so much crowded so we payed for 6 moxed room but we stayed just two of us.

Disliked: The shared bathroom is not very clean and air conditioning is not enough.

57.1%
Atmosphere - 60% Staff - 40% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 40% Value - 60%

Sally Olsen

With friends / other travellers

Backpacking / gap year

18 July 2013

Liked: Great location

Disliked: Wifi doesn't work, neither do the sinks in the rooms so can't even brush teeth. Two small bathrooms for the whole place, always had to line up for a shower/toilet even at 23.00 at night. No fan in shower so gets all wet and gross. A bathmat would make the world of difference. All in all, good location but everything else was very poor. You can do lots better in Florence.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Joanna Glenc

With my spouse / partner

Romantic getaway
Sightseeing & culture

16 July 2013 Joanna would recommend this property

Liked: Good location

Disliked: Shared bathroom

82.9%
Atmosphere - 100% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Siddhant Bahadur

Alone

Backpacking / gap year
Sightseeing & culture

27 June 2013 Siddhant would recommend this property

Liked: Very close to the station, neat rooms and a good atmosphere to the place.

Disliked: There's only 2 toilets for those with the shared room time so during peak hour you might have to wait a bit. Nothing too much though.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

13 June 2013 Customer would recommend this property

Liked: non

Disliked: no

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

03 June 2013 Customer would recommend this property

Liked: Friendly clerk, nice bright rooms with lockers, nice dorm mates. Would recommend.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Gerasimos Mazarakis

With friends / other travellers

Sightseeing & culture

02 June 2013 Gerasimos would recommend this property

Liked: Very good location,very clean hostel.

Disliked: There is not 24 hour reception.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

18 April 2013 Customer would recommend this property

Liked: Great staff, big room, good location, big, clean bed.

Disliked: The sink in our room was broken and there was a bad smell coming from it. Unpleasant but not terrible.

62.9%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

16 April 2013

Liked: It is close to the train station

Disliked: The room is smelly because of the blockage of the basin inside the room. seems to be the problem of the whole property...

The property's response is...

91.4%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Thaís Pacheco Epifanio

As a family with children

Sightseeing & culture

02 April 2013 Thaís would recommend this property

Liked: A localização era muito boa, perto da estação de trem. O quarto era bastante amplo. Muito tranquilo, não ouvimos barulho nenhum.

Disliked: A recepção fecha cedo e durante a noie não há niguém. A moça da recepção também deu algumas informações erradas.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

Romantic getaway
Sightseeing & culture

10 March 2013 Customer would recommend this property

Liked: Clean and nicely coloured room.

Disliked: Construction area below the window.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ye Lin

With friends / other travellers

City break

07 March 2013 Ye would recommend this property

Liked: good

Disliked: Ye left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

13 February 2013 Customer would recommend this property

Liked: Very friendly staffs. Gave a lot of information which me and my friend could rely on for 4 good days.

Disliked: It's on 3rd floor but there's no lifts. Very narrow front door. The reception is for limited hours, so sometimes it was hard to ask questions.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

LIM CAIN EN

With my spouse / partner

City break
Sightseeing & culture

03 February 2013 LIM would recommend this property

Liked: Everything is perfect. Centre located. Room very big. Very worth with cheap price.

Disliked: Maybe no lift.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

01 February 2013 Customer would recommend this property

Liked: great staff, central location, want to be there again.

Disliked: Customer left no negative feedback.