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Reviews of Hotel Paola

1 star Hotel | Via Faenza, 56, Florence, Tuscany, Italy 50123

80.3% Overall Rating

78 out of 90 customers would recommend this property

Recent review (30/07/2014)

ABDULLAH NECAT KIRKIL thinks…

"hostel was nice, walking away to most attractions... would advice it... but apart from everything, staff, especially auro ( hope not misspelling her name :) was so kind, helpful, and nice to us...…"

Read all Hotel Paola reviews

Facilities

  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Fax
  • Photocopying
  • Express check-in / out
  • Late check-out
  • Reception (limited hours)
  • Internet access in public areas
  • Newspapers
  • Pets allowed
  • Sofa

Purchasable Extras

  • Towel USD 1.27

What's Included

  • Linen

Important Information

Please note that for ALL BOOKINGS from the 30th December 2012 until the 1st of January 2013 cancellation policy is 10 DAYS. In case of late cancellation, the property will charge the whole amount of the stay.

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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80.3%

Overall Rating

78 out of 90 HostelBookers customers said that they would recommend 'Hotel Paola'

Atmosphere
71.2%
Location
88.8%
Facilities
63.2%
Cleanliness
80.0%
Staff
95.2%
Value
79.2%
Safety
84.8%
Refine your results Showing 59 of 90 reviews Previous   1 | 2 | 3   Next
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82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Çigdem Sanlav

With friends / other travellers

Sightseeing & culture

27 July 2013 Çigdem would recommend this property

Liked: Staff, Adriana is very warm and helpful. The rooms are really clean The hostel is not so much crowded so we payed for 6 moxed room but we stayed just two of us.

Disliked: The shared bathroom is not very clean and air conditioning is not enough.

57.1%
Atmosphere - 60% Staff - 40% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 40% Value - 60%

Sally Olsen

With friends / other travellers

Backpacking / gap year

18 July 2013

Liked: Great location

Disliked: Wifi doesn't work, neither do the sinks in the rooms so can't even brush teeth. Two small bathrooms for the whole place, always had to line up for a shower/toilet even at 23.00 at night. No fan in shower so gets all wet and gross. A bathmat would make the world of difference. All in all, good location but everything else was very poor. You can do lots better in Florence.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Joanna Glenc

With my spouse / partner

Romantic getaway
Sightseeing & culture

16 July 2013 Joanna would recommend this property

Liked: Good location

Disliked: Shared bathroom

82.9%
Atmosphere - 100% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Siddhant Bahadur

Alone

Backpacking / gap year
Sightseeing & culture

27 June 2013 Siddhant would recommend this property

Liked: Very close to the station, neat rooms and a good atmosphere to the place.

Disliked: There's only 2 toilets for those with the shared room time so during peak hour you might have to wait a bit. Nothing too much though.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

13 June 2013 Customer would recommend this property

Liked: non

Disliked: no

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

03 June 2013 Customer would recommend this property

Liked: Friendly clerk, nice bright rooms with lockers, nice dorm mates. Would recommend.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Gerasimos Mazarakis

With friends / other travellers

Sightseeing & culture

02 June 2013 Gerasimos would recommend this property

Liked: Very good location,very clean hostel.

Disliked: There is not 24 hour reception.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

18 April 2013 Customer would recommend this property

Liked: Great staff, big room, good location, big, clean bed.

Disliked: The sink in our room was broken and there was a bad smell coming from it. Unpleasant but not terrible.

62.9%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

16 April 2013

Liked: It is close to the train station

Disliked: The room is smelly because of the blockage of the basin inside the room. seems to be the problem of the whole property...

The property's response is...

91.4%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Thaís Pacheco Epifanio

As a family with children

Sightseeing & culture

02 April 2013 Thaís would recommend this property

Liked: A localização era muito boa, perto da estação de trem. O quarto era bastante amplo. Muito tranquilo, não ouvimos barulho nenhum.

Disliked: A recepção fecha cedo e durante a noie não há niguém. A moça da recepção também deu algumas informações erradas.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

Romantic getaway
Sightseeing & culture

10 March 2013 Customer would recommend this property

Liked: Clean and nicely coloured room.

Disliked: Construction area below the window.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ye Lin

With friends / other travellers

City break

07 March 2013 Ye would recommend this property

Liked: good

Disliked: Ye left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

13 February 2013 Customer would recommend this property

Liked: Very friendly staffs. Gave a lot of information which me and my friend could rely on for 4 good days.

Disliked: It's on 3rd floor but there's no lifts. Very narrow front door. The reception is for limited hours, so sometimes it was hard to ask questions.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

LIM CAIN EN

With my spouse / partner

City break
Sightseeing & culture

03 February 2013 LIM would recommend this property

Liked: Everything is perfect. Centre located. Room very big. Very worth with cheap price.

Disliked: Maybe no lift.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

01 February 2013 Customer would recommend this property

Liked: great staff, central location, want to be there again.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

30 January 2013 Customer would recommend this property

Liked: It was very clean and cozy! Although I was one of about 5 people staying in the entire hostel at the time, I believe that even with a full house the hostel would still be maintained clean.

Disliked: No community room, no kitchen (just a ridiculously tiny fridge and a microwave).

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

DOAN Thien Phuc

Alone

Sightseeing & culture

14 November 2012 DOAN would recommend this property

Liked: Staff very friendly, wifi very good, about 1MB/s. Room and bed clean. They have all the thing I need.

Disliked: DOAN left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

28 September 2012 Customer would recommend this property

Liked: The girl at the front desk was very nice when we first got there, showing us were things were on the map. The room was spacious, we had it for 2 ppl but there were 3 or 4 beds in the room. There was also a shower and a sink in the room. They cleaned/made the beds daily. The location was pretty good.

Disliked: There was a lock out in the middle of the day so they could clean. They kick you out even if you don't want you room cleaned. You are kicked out of he entire hostel not just the rooms. The staff seemed crabby when they had to ask us to leave even though they never said anything about it at check in, but it was posted either on the web or on the walls somewhere. The two bathrooms were small and kind of dirty.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

23 September 2012 Customer would recommend this property

Liked: Very friendly staff and wonderful location

Disliked: Nothing to say

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Fleur Brummel

With my spouse / partner

Sightseeing & culture

22 September 2012 Fleur would recommend this property

Liked: The hotels location is great, Florence is small enough to walk anywhere. The rooms are serviced everyday and they make your bed. It's hard to get a cheaper, more central place that's decent. The hotel staff spoke perfect English and were very helpful.

Disliked: They built in sinks and showers into the private rooms.. Why didn't they go all out and put toilets in there too? I think this gives people initiative to pee in the shower in the morning (and I didn't even want to think about what else).

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

30 August 2012 Customer would recommend this property

Liked: Good location, friendly and helpful staff

Disliked: Not always described accurately on the website (e.g. double rather than twin room (although they fixed this for us after the first night), and there wasn't anyone there when we arrived, despite it being before the eleven lock-out time).

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Austin Jeltes

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

20 August 2012 Austin would recommend this property

Liked: great location, ample facilitates

Disliked: Austin left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

06 August 2012 Customer would recommend this property

Liked: I like the single beds and quite enough space for luggage. Its really clean and I saw the staff clean the room seriously every day. There is a tap in the room which is the first hostel I met like this and its convenient. The girl, who worked from 8am-4pm is very nice and I have not meet the other staff but it doesn't mean they are not nice.

Disliked: I have to climb up for 3 floors to get there. There is no kitchen.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

28 July 2012 Customer would recommend this property

Liked: Excellent location as it is within 5 minutes walk from the Firenze Santa Maria Novella Train Station. Walking distance to most of the sights in Firenze. The staff offered to point out on the map the places we should visit.

Disliked: The street below the Hotel can be rather rowdy at night, not suitable for light sleepers. There's only a ceiling fan available in the room, which means it can be rather warm and stuffy at times.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Beach / sunbathing
Relaxation/spa
Romantic getaway
Shopping

24 July 2012 Customer would recommend this property

Liked: staff

Disliked: nothing