Reviews of Hotel Nella 1 star

Via Faenza, 69, Florence, Tuscany, Italy 50123

90.4%

131 out of 146 HostelBookers customers said that they would recommend 'Hotel Nella'

Atmosphere
84.8%
Location
93.6%
Facilities
80.8%
Cleanliness
88.8%
Staff
98.4%
Value
92.0%
Safety
94.4%

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91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

21 May 2012 Customer would recommend this property

Liked: Clean, inexpensive, helpful staff

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture

29 April 2012 Customer would recommend this property

Liked: The owner is very kind and alwaysgive us a good place and give the advice to us, moreover, the room is warm and cozy bed , so it's a valuable for money

Disliked: Nothing

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 40% Value - 100%

mimie yana binti zainal abidin

With friends / other travellers

Family Holiday

28 April 2012 mimie yana would recommend this property

Liked: the staffs are really friendly. the location is very near to the main train station.

Disliked: the bathroom...the shower is too small.. I can't barely move.. and we need to go outside to get the wifi internet connection. but overall I am satisfied.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Aaron Davis

With my spouse / partner

Romantic getaway
Sightseeing & culture

14 April 2012 Aaron would recommend this property

Liked: Great location, very friendly staff.

Disliked: I would like it a lot better if they included breakfast, but other than that, our room was very small. And the reviews are not kidding when they say a small shower. You literally can't even have the soap in the shower with you because it's literally probably a foot by a foot wide. It's not impossible though, and I would hope this would not turn you away from a great stay. Overall highly recommend, and I would stay again!

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

08 April 2012 Customer would recommend this property

Liked: Extremely friendly and helpful people!

Disliked: Nothing really

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

06 April 2012 Customer would recommend this property

Liked: The family-owned business is friendly and helpful. They made us feel instantly welcome and were genuinely lovely. Although the facilities are pretty basic, it makes up for it in location and competent staff. I would 100% use Hotel Nella again if I was to go back to Florence.

Disliked: There was nothing really to dislike, apart from the fact that the shower is very small, but it does the job and it provides a small challenge in the morning. There's not much to complain about.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

04 April 2012 Customer would recommend this property

Liked: The welcoming lady and Son were so kind, helpful, and friendly. We are thankful to them for their hospitality and great tips about places to go and visit.

Disliked: No TV

80.0%
Atmosphere - 40% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Romantic getaway
Sightseeing & culture

24 March 2012 Customer would recommend this property

Liked: It is located very near to the train station and all tourist spots are within walking distance.

Disliked: We had a hard time trying to find the hostel as there were 2 numbers on all the properties. The reception guys told us later that you have to look for the number in either black or red(i can't remember) so be sure to confirm with the hostel before going there.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Partying / nightlife
Sightseeing & culture
Visiting friends or family

21 March 2012 Customer would recommend this property

Liked: Everything touristy is within walking distance, the staff is super nice, and the room was excellent.

Disliked: I thought it was a little difficult to find it - there isn't a big sign for it and the street numbers can be confusing since there are two kinds up. Also, google maps didn't have it in the correct spot which made looking it up beforehand somewhat futile.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

lannie hartley

With friends / other travellers

City break
Sightseeing & culture

16 March 2012 lannie would recommend this property

Liked: Great location and great staff. The people who run it are very friendly and keep it very clean. Great value and location for the money.

Disliked: Little loud out by the street in the morning.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Romantic getaway

27 February 2012 Customer would recommend this property

Liked: Good location, big rooms, very friendly and helpful staff

Disliked: Extremely tiny shower!! Size is not such a big deal but the main problem is unsufficient amount of water coming from tap, besides there was no hot water in the morning.

The property's response is...

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

City break
Sightseeing & culture

18 February 2012 Customer would recommend this property

Liked: Hotel Nella is really well located - close to the train station and easy to find yet on a quiet street so we were not disturbed at all. The family who run the hotel were incredibly friendly and welcoming, and the hostess in particular took the time to help welcome us to the city. The room was fine, everything you could want really and great value for money.

Disliked: N/A

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ioannis siokos

With friends / other travellers

City break
Romantic getaway
Shopping
Sightseeing & culture

07 February 2012 ioannis would recommend this property

Liked: was 5 minutes walk from the city center,the hospitality was excellent and mr mohament and his family was there to advise us for everything.the room was warm as the water and was too clean.

Disliked: ioannis left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

30 December 2011 Customer would recommend this property

Liked: very nice and helpful owner. clean, location very good.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

JUHEE NAM

With friends / other travellers

City break
Relaxation/spa
Romantic getaway
Shopping
Sightseeing & culture

26 November 2011 JUHEE would recommend this property

Liked: perfect. Couldn't be better!!!! Kindly owner, perfect room, nice location.... Everything is exellent. It's really really true. Don't hesitate when you choose a hostel. I really recommend this hotel. Cheap but, value is more than money. Good good!!

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sarah Lockie

With my spouse / partner

Sightseeing & culture

20 November 2011 Sarah would recommend this property

Liked: Our stay in Florence was great and this hotel helped. The staff were so friendly and the place was great for what we need.

Disliked: Nothing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

NICK KLEIN

With my spouse / partner

Sightseeing & culture

15 November 2011 NICK would recommend this property

Liked: Great staff. Very quiet. very small hotel with giant rooms.

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Fayegheh Majd

Alone

City break
Shopping
Sightseeing & culture

10 November 2011 Fayegheh would recommend this property

Liked: thise hostel is in center,very communicative staff.I judged as positive all the aspects.

Disliked: nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jinqiu LU

With friends / other travellers

Sightseeing & culture

05 November 2011 Jinqiu would recommend this property

Liked: Very friendly staff. The room is clean, nice furnished and quiet. It is the best hostel we live in among the four Italian cities.

Disliked: No lift~

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Zeki Ergin Atacan

With my spouse / partner

Romantic getaway
Sightseeing & culture

02 November 2011 Zeki Ergin would recommend this property

Liked: well easy to find.Close to rain station.Nice couple owns and they manage the hotel.They were very helpfull.Clean rooms and nice place to stay for the money that you paid.Actually we stayed one night with my wife and there was no problem about this place.

Disliked: Nothing to say.As i said before me and my wife stayed one night and there was no problem.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Laila Kuisma

With my spouse / partner

Backpacking / gap year

30 October 2011 Laila would recommend this property

Liked: The owner was really nice and helpful. The location was great.

Disliked: -

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

27 October 2011 Customer would recommend this property

Liked: Friendly staff, great location!

Disliked: The room didn't have a bathroom although it was advertised as single room with bathroom

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Jason Chan

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture

21 October 2011 Jason would recommend this property

Liked: the owner is very friendly and very helpful and always make sure you are comfortable

Disliked: None

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Bianca Davies

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

12 October 2011 Bianca would recommend this property

Liked: The people who own this hotel are just amazing! They help you plan your stay in Florence and give great recommendations. Simple, yet clean rooms in a great location!

Disliked: Nothing!

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

07 October 2011 Customer would recommend this property

Liked: The staff was very helpful and gave us all the information we needed plus details about the city and sightseeing. Wonderful people.

Disliked: No lift. So it was little difficult to access with all luggage as it is on 2nd floor.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.