Reviews of Hotel Casa Santorini

7av A 17-17 Zona 13, Colonia Aurora, Guatemala City, Guatemala 01013

81.7%

10 out of 12 HostelBookers customers said that they would recommend 'Hotel Casa Santorini'

Atmosphere
83.3%
Location
71.7%
Facilities
80.0%
Cleanliness
83.3%
Staff
83.3%
Value
83.3%
Safety
86.7%

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40.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 80%
Location - 60% Cleanliness - 40% Value - 40%

Customer review

With my spouse / partner

Backpacking / gap year

02 May 2011

Liked: it was empty so we had the room to ourselves

Disliked: pretty much everything. We have been traveling for the last 5 months and this is one of the worst places we have stayed.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

29 March 2011 Customer would recommend this property

Liked: the owner is extremely friendly and would do everything to make me feel comfortable. he ordered me a cheap shuttle to antigua, very nice.

Disliked: be aware that if you will take a taxi from the bus station, it will cost you around 10 dollars...

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
City break

24 January 2011 Customer would recommend this property

Liked: Really clean and cosy. Even the dorms have cable tv:s. The internet is free. Good, free breakfast.

Disliked: Is located in an area far away from the centre, and the buses are quite of a hassle. If you prefer nightlife or eating at restaurants in the evening, this place is not the place to stay.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Beach / sunbathing
Relaxation/spa
Sightseeing & culture
Work / volunteering

24 December 2010 Customer would recommend this property

Liked: very close to the airport

Disliked: the reception staff only speak spanish, for a person with basic spanish it is challenging for daily necessary communication.

60.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 40% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

16 November 2010

Liked: Very close to airport. Kind, helpful staff. Free breakfast.

Disliked: Rooms smelled bad. In bad neighborhood - nothing to do and nowhere close to eat or buy food. Very few other guests.

71.4%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 40%

Emma Custance Baker Custance Baker

With friends / other travellers

Backpacking / gap year

18 August 2010 Emma Custance Baker would recommend this property

Liked: free internet and breakfast included

Disliked: receptionist not so helpful as didnt speak any english

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Martin Christensen

Alone

Backpacking / gap year

17 August 2010 Martin would recommend this property

Liked: Most of all I really liked the staff and the owner of the place who made sure the stay here was a lot of fun and a good experience.

Disliked: Martin left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

27 January 2010 Customer would recommend this property

Liked: Hot water in showers is on demand and a little difficult to work. Would not pass code in the states. A bit breezy in January but you would love that later in the year. Very helpful. Very friendly. Hostel feel rather than hotel feel which is what we were after.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

jessica brayton

12 January 2010 jessica would recommend this property

Liked: Owner is very helpful and has a vested interest in making your stay (even if short) a good one. Will definitely be staying here for my "night before" the airport.

Disliked: jessica left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

fernando landini

07 January 2010 fernando would recommend this property

Liked: It´s a nice place to stay. Good atmosphere and helpful staff. The location is good and safe. However it is important to take into account that it is not located in downtown, but I strongly believe it is an excellent place because it's a safer place to stay at night. Finally, it's really cheapet than other options of accomodation in Guatemala hostels

Disliked: fernando left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Molly Smith

01 January 2010 Molly would recommend this property

Liked: The hostel/hotel owner could not have been more hospitable and although I did not get a chance to eat any, delicious meals were upon request, by his mother, who lives next door. The rooms, beds, common areas and bathrooms were very clean and carefully arranged for the convenience of the visitor. Soap, shampoo and a towel were provided on each bed, a rarity at hostels. The triple decker bunks (with railings) in the 12 person dorm were fun for a group of young people traveling together. The rooftop deck with fabulous view of the city and volcanoes is large, comfortable and inviting with 3 or 4 hammocks in a covered area, a barbecue area, tables and chairs. I highly recommend this hostel.

Disliked: Molly left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.