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Reviews of Pension Alex

2 star Hotel | Kruppstraße 140, Frankfurt, Germany 60388

50.5% Overall Rating

1 out of 3 customers would recommend this property

Recent review (30/01/2012)

"The staff was very friendly, the rooms had a good temperature and it was mostly quiet at night. I got a key to come and go when ever I liked to. There was a tv in my room which I didn`t expect :)"

Read all Pension Alex reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • Currency Exchange
  • Secure lockers
  • Internet / Wi-Fi
  • 24 hour hot showers
  • Communal kitchen

What's Included

  • Luggage Room
  • Linen
  • Towel

Important Information

If the booking is cancelled within 2 days before arrival, 80% of the booking will be charged. Please note that Pension Alex willll charge the total amount due on your card as soon as you made the booking. This is just to guarantee your booking.

Group booking?

Group of 15 or more traveling to Frankfurt?

Contact us directly

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50.5%

Overall Rating

1 out of 3 HostelBookers customers said that they would recommend 'Pension Alex'

Atmosphere
40.0%
Location
40.0%
Facilities
40.0%
Cleanliness
73.3%
Staff
66.7%
Value
46.7%
Safety
46.7%
Refine your results Showing 3 of 3 reviews
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74.3%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Work / volunteering

30 January 2012 Customer would recommend this property

Liked: The staff was very friendly, the rooms had a good temperature and it was mostly quiet at night. I got a key to come and go when ever I liked to. There was a tv in my room which I didn`t expect :)

Disliked: There were no bins in the rooms and in the bathroom. Only in the kitchen there was one. I always had to go 3 floors downstairs to the kitchen to get some tea water or anything. In the kitchen there are no cups or spoons/forks/... . I didn`t see a fridge.

28.6%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 20% Cleanliness - 60% Value - 20%

Customer review

Alone

Business / conference

12 October 2010

Liked: It's not far from the tramway.

Disliked: It's a horror. Having made a reservation for 35 € night, they said they had problems with my card (actually they don't have a credit card machine in the pension, not even a computer; payments are made calling a man who you don't know who is) they made me pay 140 € per night, due to Frankfurt Book Fair, without having wifi nor offering any kind of breakfast. Just a very basical room with not even a table lamp. I don't advise anyone to go there. Much better to choose a real youth hostel.

48.6%
Atmosphere - 20% Staff - 80% Facilities - 40% Safety - 40%
Location - 20% Cleanliness - 100% Value - 40%

Customer review

Alone

Business / conference

09 October 2010

Liked: This was the cheapest place I could get when I booked last-minute for the Frankfurt Book Fair. It is very new and very clean and within a walkable distance of a u-bahn stop.

Disliked: It didn't seem totally finished...the room was bare -- it didn't even have a garbage can (not even in the bathroom). It was also relatively empty, which was sort of creepy at times. It is at the end of a long, dark road in a not super-nice area* so walking home at night was a pain. When I took a taxi from the Frankfurter Hof, it was 22.50 Eur.