Reviews of Grainger Hotel 2 star

1-3 Graingerville North, Westgate Road, Newcastle Upon Tyne, England NE46UJ

76.0%

37 out of 46 HostelBookers customers said that they would recommend 'Grainger Hotel'

Atmosphere
66.4%
Location
68.8%
Facilities
76.8%
Cleanliness
81.6%
Staff
77.6%
Value
76.0%
Safety
84.8%

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94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

18 October 2011 Customer would recommend this property

Liked: Clean, lovely friendly staff, the kettle in the bedroom for tea and coffee!

Disliked: N/a

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

george thompson

With friends / other travellers

Visiting friends or family

08 August 2011 george would recommend this property

Liked: value for money

Disliked: nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break
Family Holiday
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

02 August 2011 Customer would recommend this property

Liked: It was clean and staff very nice and helpfull. We had problem with light in the bathroom, but their fixed it first thig in the morning. Showers had electrical heater, so you could have shower and not too worry about cold water.

Disliked: The only thing was when one of the days some travellers came back from the night out and their were very load, but other evenings was very queit.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Events / festivals
Shopping

25 July 2011 Customer would recommend this property

Liked: Not far from O2 Academy Aand Metro Radio Arena

Disliked: Lots of traffic noise heard throughout the night in rooms at front of hotel

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Elizabeth Charlesworth

Alone

Events / festivals
Partying / nightlife

25 July 2011 Elizabeth would recommend this property

Liked: Quite close to the Metro Radio Arena, which is handy for gigs. Room had a comfortable bed with pristine linen and an en suite with a jolly good power shower. Receptionist extremely helpful and let me print out another copy of my e-ticket for the gig when I lost the first one - lifesaver!

Disliked: It's up quite a steep hill, which can be a problem to climb after a few bottles of the local ale. If possible, take cash to pay the balance as they charge extra for settling it by card.

48.6%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 80%
Location - 60% Cleanliness - 40% Value - 20%

Customer review

With friends / other travellers

Events / festivals

18 July 2011

Liked: It was in a quiet part of town, away from the noise of the centre, it had a pool table that didnt work& it was kind of homely. One guy was sweet for he let us leave our bags there while we went and spent the whole day outside, they were very heavy, so we appreciated that.

Disliked: The soap had not even been changed or the bin, does that mean the room was partly clean???? The TV didnt work, it was cold& I left jeans folded on the windowsill, when picking them up later, they were soaking because of a leak. We told them but they didnt either understand us, werent exactly bothered.When checking in, we were very early& prepared but even then, we sat there for 3 hrs & no one even told us our room was ready till we asked.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

05 July 2011 Customer would recommend this property

Liked: Clean and in a quiet neighbourhood

Disliked: Slightly far out from the city centre.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

EIRINI PANOU

Alone

Business / conference

11 April 2011 EIRINI would recommend this property

Liked: Rooms were clean and the shower was very modern. Bed was very comfortable, slept really nice. The staff was friendly and helpful. Would definitely stay again.

Disliked: The bathroom doors might need a few repairs in the towel handles...

65.7%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 60%

Customer review

Alone

Sightseeing & culture
Work / volunteering

10 April 2011 Customer would recommend this property

Liked: the cleanliness

Disliked: to be so far from the centre

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Anne Dredge

With friends / other travellers

City break
Sightseeing & culture

25 March 2011 Anne would recommend this property

Liked: Friendly staff, lovely clean sheets and towels. No problem when asked for replenishment of in room tea making facilities. Although a bit of a hike on way back from town, on main bus route.

Disliked: would have liked to have been able to put the table lamp between the beds. no close plug available, but as i always travel with own reading light not a great problem.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Visiting friends or family

13 January 2011 Customer would recommend this property

Liked: Great quality of accom for the price

Disliked: It is quite a walk from town up quite a large hill- not recommended to do with lots of luggage- take the bus!!!

57.1%
Atmosphere - 60% Staff - 20% Facilities - 80% Safety - 80%
Location - 20% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

21 December 2010 Customer would recommend this property

Liked: Clean

Disliked: Breakfast was nowhere near 'Full continental'! It was just toast, cereal and fruits.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Partying / nightlife

31 October 2010 Customer would recommend this property

Liked: comfy beds!

Disliked: .

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Sarah Forbes

With my spouse / partner

Backpacking / gap year

10 August 2010 Sarah would recommend this property

Liked: Really safe and good staff perfectly clean.

Disliked: Should instal an extra shower there is plenty of room in the bathroom for it.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Greg Daws

11 June 2010 Greg would recommend this property

Liked: Free breakfast and wifi. Free on street parking. 15 mins walk to city centre or take bus. Not many eating options within walking. Being a hotel there is no self catering.

Disliked: Greg left no negative feedback.

80.0%
Atmosphere - 40% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

20 May 2010 Customer would recommend this property

Liked: Very clean, great facilities for the price. Comfortable rooms. Only complaint was cleaning staff tried to kick us out before check-out time.

Disliked: Customer left no negative feedback.

34.3%
Atmosphere - 40% Staff - 20% Facilities - 20% Safety - 20%
Location - 40% Cleanliness - 60% Value - 40%

Customer review

19 April 2010

Liked: What I did not like was that I had to leave the hotel 3 30 in the night, because drunk people were shouting on the corridor and they kick the door of my room.

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

05 April 2010 Customer would recommend this property

Liked: Nice hotel - able to walk in to town, or grab the bus or a quick taxi.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Adam Hill

05 April 2010 Adam would recommend this property

Liked: A little off the beaten path, but still within walking distance of the city center and eateries. Buses also run right in front of the hotel.Overall an amazing experience. Clean facilities, friendly and helpful staff, and all the amenities I needed.

Disliked: Adam left no negative feedback.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

13 March 2010 Customer would recommend this property

Liked: near the city centre, rooms were comfortable and provided good facilities

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 100%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

20 February 2010 Customer would recommend this property

Liked: Receptionists were nice but not the cleaning ladies. They tried to get us out of the room 30 minutes before check-out time and removed all the food for breakfast before breakfast time was over. They could hardly speak english and didn't even try to look nice with the customers.Very satisfactory breakfast except that one of the cleaning ladies turned off the toaster while it was toasting my bread...Very good bathroom with shower and bath though you've got to share with the whole floor. Hotel was kind of a hostel actually. Got to walk for a 20 minutes or take the bus in order to get to the centre, nothing to do really in the hotel area.

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 40% Cleanliness - 60% Value - 60%

Customer review

25 November 2009

Liked: Thje property was clean, however rooms were very samll and COLD!!!!! The bedding was not very warm and no additional blankets were in the room. Hardly slept a wink due to being cold.

Disliked: Customer left no negative feedback.

48.6%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

17 November 2009

Liked: friendly staff

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

04 September 2009 Customer would recommend this property

Liked: more like a hotel instead of a hostel, its awesome although a long walk uphill from the city.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

19 August 2009 Customer would recommend this property

Liked: The location was very good, a quick walk into the city. Our room wasn't large, but more than big enough for the two of us. Breakfast was lovely, and available for quite a long time.

Disliked: Customer left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.