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Caswell Hotel

Hotel

25 Gloucester Street, London, England

Atmosphere 57%

Cleanliness 74%

Facilities 63%

Location 94%

Safety 77%

Staff 78%

Value 68%

What's Included

  • Breakfast
  • Linen
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • 24 Hour Reception
  • Hot Showers
  • Internet Access
  • Luggage Storage
  • Safe Deposit Box
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 11:00

Policies

  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 57%

Cleanliness 74%

Facilities 63%

Location 94%

Safety 77%

Staff 78%

Value 68%

Showing 1-4 of 4 reviews

77% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
77% Overall Rating

Anonymous
02 Dec 2015

Travel Type:
Alone

Trip Type:
Business / conference

Liked: Good location with loads of restaurants and transport connections nearby. The property felt safe and secure. Staff very friendly.

Disliked: The interior was a very drab and out of date. It needs to be renovated. The bed linen didn't feel clean, the mattress was stained and old. The hot water wasn't working when I first came but when the staff were told they fixed it straight away. The fixtures and fittings really needed an upgrade all round, also the drawers were broken in my room. There was no lift to get up to the top floor so it was quite a climb up all those stairs especially with luggage. Breakfast was very basic. Would have expected a little bit more all round.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
16 Jan 2015

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: They did the very best they could with there conditions. It's a hostel and not a five star hotel but I was pleasantly surprised about the staff and the great work they did.

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 60%
69% Overall Rating

Anonymous
22 Feb 2014

Travel Type:
Alone

Trip Type:
Business / conference

Liked: reasonable price (taking into consideration location and process for other hotels)room was cleaned every day. Breakfast better than expected

Disliked: WiFi not available in the room

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
86% Overall Rating

Anonymous
25 Apr 2013

Travel Type:
With friends / other travellers

Trip Type:
Business / conference, Work / volunteering

Liked: Very well situated in the downtow¨ne. Fair price in comparison with its location.

Disliked: Breakfast served at 8 oclock at weekends (very bad for early birds as me who had to travel out of London that very day).

Customer would recommend this property

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