Reviews of Norfolk House Hotel
587 London Road, Thornton Heath, London, England CR7 6AY
43 out of 49 HostelBookers customers said that they would recommend 'Norfolk House Hotel'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
Refine your results Showing 30 of 47 reviews 1 | 2 Next
| Atmosphere - | 100% | Staff - | 80% | Facilities - | 80% | Safety - | 40% |
| Location - | 40% | Cleanliness - | 60% | Value - | 100% |
Customer review
With my spouse / partner
Romantic getaway
Shopping
Sightseeing & culture
25 January 2012 Customer would recommend this property
Liked: Good atmosphere. Nice hotel for good money.
Disliked: Far to the center of London. Low security, maids leave open rooms
| Atmosphere - | 20% | Staff - | 20% | Facilities - | 20% | Safety - | 80% |
| Location - | 20% | Cleanliness - | 100% | Value - | 40% |
Customer review
With my spouse / partner
Backpacking / gap year
30 October 2011
Liked: We were in a newly renovated room.
Disliked: Location was very very bad. The staff were not very helpful. breakfast was not what I would consider continental breakfast. The cafe never opened.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 20% |
| Location - | 20% | Cleanliness - | 100% | Value - | 60% |
Customer review
With friends / other travellers
Sightseeing & culture
24 July 2011
Liked: I liked that there was a small pub in the hotel, which made it easy for my friends and me to have dinner without going to central London.
Disliked: I disliked that the bathtub was clogged.
| Atmosphere - | 20% | Staff - | 40% | Facilities - | 20% | Safety - | 40% |
| Location - | 20% | Cleanliness - | 20% | Value - | 40% |
Customer review
As a family with children
Family Holiday
16 June 2011
Liked: Unfortunately nothing
Disliked: Nothing
| Atmosphere - | 60% | Staff - | 40% | Facilities - | 80% | Safety - | 60% |
| Location - | 20% | Cleanliness - | 80% | Value - | 60% |
Tran La
With friends / other travellers
Work / volunteering
17 May 2011
Liked: ..
Disliked: Breakfirst time
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 60% |
| Location - | 20% | Cleanliness - | 60% | Value - | 40% |
Customer review
With friends / other travellers
Backpacking / gap year
24 April 2011 Customer would recommend this property
Liked: Nothing in particular
Disliked: Very far from Central City
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
paul neehuis
With friends / other travellers
Sports, adventure or outdoor activities
19 April 2011 paul would recommend this property
Liked: very helpful staff lovely area
Disliked: didnt have kettle or coffee/tea in room
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 80% | Value - | 100% |
Customer review
With my spouse / partner
City break
Shopping
Sightseeing & culture
07 April 2011 Customer would recommend this property
Liked: The staff were very helpfull and friendly.
Disliked: 1. No porter, no internet in the rooms, no 24 hour kitchen service. 2. The bed which was given as double bed, was 2 beds joined together and it was not very comfortatble
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 60% | Safety - | 100% |
| Location - | 40% | Cleanliness - | 80% | Value - | 80% |
Zdenek Lipovsky
With friends / other travellers
Sightseeing & culture
Sports, adventure or outdoor activities
04 April 2011 Zdenek would recommend this property
Liked: Pleasant stay for a good value
Disliked: 1 hr from the city center
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 100% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 80% | Value - | 100% |
Customer review
With my spouse / partner
Romantic getaway
Sightseeing & culture
09 February 2011 Customer would recommend this property
Liked: spacious room + good wifi
Disliked: the room was very very hot
| Atmosphere - | 60% | Staff - | 20% | Facilities - | 80% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 60% | Value - | 100% |
Customer review
With friends / other travellers
Backpacking / gap year
Events / festivals
Sightseeing & culture
25 January 2011 Customer would recommend this property
Liked: Barato e acessivel
Disliked: O pequeno almoço é muito pobre A sala de bagagem nao oferece segurança nenhuma
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 60% |
| Location - | 60% | Cleanliness - | 60% | Value - | 80% |
Customer review
With my spouse / partner
Backpacking / gap year
Romantic getaway
Sightseeing & culture
15 January 2011 Customer would recommend this property
Liked: Well... the hotel was ok....
Disliked: The floor, the noise, the dusty, the staff wasn't that friendly, it's about 1h from london, you need to get a bus and get a train to go to victoria. But worth for the money that i expended...
| Atmosphere - | 40% | Staff - | 40% | Facilities - | 40% | Safety - | 40% |
| Location - | 20% | Cleanliness - | 20% | Value - | 60% |
Customer review
Alone
Sightseeing & culture
26 October 2010 Customer would recommend this property
Liked: they've got telly...
Disliked: the telly was very small, the whole hotel smelled bad and the service was unfriendly
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 80% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 80% | Value - | 80% |
Customer review
With friends / other travellers
Sports, adventure or outdoor activities
Sightseeing & culture
02 September 2010 Customer would recommend this property
Liked: Reasonable price, good service, helpful staff.
Disliked: Small room (not exactly as pictures), lobby too noisy, wifi internet available only in the lobby, not in the rooms (and with the noise, it's very hard to make phone calls)
| Atmosphere - | 80% | Staff - | 60% | Facilities - | 60% | Safety - | 60% |
| Location - | 40% | Cleanliness - | 80% | Value - | 60% |
Customer review
10 April 2010 Customer would recommend this property
Liked: Big double room, cleanliness, nice brakefast
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 60% | Facilities - | 100% | Safety - | 100% |
| Location - | 40% | Cleanliness - | 100% | Value - | 100% |
Customer review
23 February 2010 Customer would recommend this property
Liked: too noisy!!! but good value for the money
Disliked: Customer left no negative feedback.
| Atmosphere - | 40% | Staff - | 40% | Facilities - | 40% | Safety - | 40% |
| Location - | 20% | Cleanliness - | 40% | Value - | 60% |
Customer review
20 February 2010 Customer would recommend this property
Liked: Comfortable bed and clean linen.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 40% | Facilities - | 60% | Safety - | 40% |
| Location - | 60% | Cleanliness - | 100% | Value - | 60% |
Customer review
13 February 2010 Customer would recommend this property
Liked: It was very clean.The breakfast only consisted of toast and jam, though :(
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 80% | Value - | 100% |
Customer review
07 December 2009 Customer would recommend this property
Liked: Food was fantastic valueThere was a 24 hour reception and no curfewWe had a private bathroom which for £34 a night in London was great
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 100% | Safety - | 100% |
| Location - | 20% | Cleanliness - | 100% | Value - | 100% |
Customer review
10 October 2009 Customer would recommend this property
Liked: NIce place to stay, but far away from central London.
Disliked: Customer left no negative feedback.
| Atmosphere - | 40% | Staff - | 40% | Facilities - | 60% | Safety - | 60% |
| Location - | 20% | Cleanliness - | 80% | Value - | 80% |
Customer review
30 August 2009 Customer would recommend this property
Liked: Quite good to stay, but far away from center.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 40% | Facilities - | 60% | Safety - | 80% |
| Location - | 20% | Cleanliness - | 80% | Value - | 100% |
Adelle Smith
07 August 2009 Adelle would recommend this property
Liked: Shower/ensuite was good and clean, big bed how ever it is 2x king singles zipped together but comfortable. Nice little LCD TV. Bus stop is right out the front, if you want to get to the train station or the large Tesco store take buses 198 or 250 there and back again, they run about every 12 minutes or so. On the bad side the room was extremely hot and sticky due to summer and no air conditioning although they did supply us a fan on request. The floor boards are VERY noisy if you have people above moving around. The street noise is very loud if you have a room over looking it, always sirens :) Return rail tickets from Thornton Heath to Victoria station was 4.70 GBP, takes about 20/25 minutes. An Oyster card is handy to have for the buses. Breakfast is very basic made up of toast and jam or cereal with orange juice or tea/coffee, you can buy an english brekky but even that is not huge. Over all it is good value for your money.
Disliked: Adelle left no negative feedback.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 40% | Value - | 100% |
Customer review
30 July 2009 Customer would recommend this property
Liked: For 13£/night, it was ok.
Disliked: Customer left no negative feedback.
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 80% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 60% | Value - | 100% |
Customer review
27 July 2009 Customer would recommend this property
Liked: Very good price for a clean and comfortable room. Would'nt advise a full weeks holiday from here, but ideal for weekends or a night away while visiting London
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 80% | Safety - | 80% |
| Location - | 40% | Cleanliness - | 60% | Value - | 100% |
Seyed Mahdi Hashemi
13 July 2009 Seyed Mahdi would recommend this property
Liked: The room was a bit small. The breakfast was good. You should consider the one hour journey until city center.
Disliked: Seyed Mahdi left no negative feedback.
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Customer feedback
94% of 201,155 customers would recommend HostelBookers to a friend.
