Reviews of Norfolk House Hotel 3 star

587 London Road, Thornton Heath, London, England CR7 6AY

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66.2%

44 out of 50 HostelBookers customers said that they would recommend 'Norfolk House Hotel'

Atmosphere
64.8%
Location
52.0%
Facilities
60.8%
Cleanliness
72.0%
Staff
68.0%
Value
76.8%
Safety
68.8%

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68.6%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 60% Value - 100%

Seyed Mahdi Hashemi

13 July 2009 Seyed Mahdi would recommend this property

Liked: The room was a bit small. The breakfast was good. You should consider the one hour journey until city center.

Disliked: Seyed Mahdi left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 100%

Customer review

09 July 2009 Customer would recommend this property

Liked: - Price/Quality- Full continental breakfast- Eficient Staff (I had a troubles with the bed and they changed it without problems)

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 80%
Location - 40% Cleanliness - 100% Value - 80%

Faaria Walli

23 June 2009 Faaria would recommend this property

Liked: Pretty nice place for the price

Disliked: Faaria left no negative feedback.

85.7%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Behrooz Saghafi

28 April 2009 Behrooz would recommend this property

Liked: Absolutely worth for the price...The hotel itself is clean, well-kept, with a good outside view. The staff were polite. It was quiet although the area Croydon looked to be a bit a naughty area as the police car was most of the time with its siren on, driving madly. But I didn't see any incident. The breakfast was more than enough and the people interested in fried egg and sausage can order for a dish. But normal breakfast was free and good. The linen in our room was new and new. The bath and toilet were absolutely clean with shampoo and soap. I didn't see any hairdrier but TV was ok plus water boiler, cups, tea, sugar and coffee. Internet only at lobby and restaurant. There was no lift and also, no porter. So, you have to pull your luggage with yourself along the stairs as I had to do. The bus stop is just a few steps up the hotel and several buses commute frequently. But it take 40-45 minutes to reach to the first tube station if you wish to use your Oyster. Otherwise you have to take train to Victoria or the nearest tube. Even for rail you have to either walk for 20 minutes or take a bus. Just transportation was crap. As the area is mostly occupied by locals, plenty of fish&chips and restaurants either Halal, Chinese, English, African, etc. plus their shops. You can find whatever you need just for a few minutes walk. I had this experince. The air is fresh specially at night and early morning. In summary, if you deduct transportation, I enjoyed my stay and recommend it.

Disliked: Behrooz left no negative feedback.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 40% Cleanliness - 60% Value - 100%

Customer review

18 April 2009 Customer would recommend this property

Liked: poor breakfast

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 40% Cleanliness - 60% Value - 80%

Customer review

18 April 2009 Customer would recommend this property

Liked: Clean and cheap.

Disliked: Customer left no negative feedback.


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