Reviews of Queens Hotel 3 star

122 Church Road, Crystal Palace, London, England SE19 2UG

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63.8%

74 out of 98 HostelBookers customers said that they would recommend 'Queens Hotel'

Atmosphere
60.0%
Location
49.6%
Facilities
62.4%
Cleanliness
60.0%
Staff
68.8%
Value
72.0%
Safety
73.6%

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54.3%
Atmosphere - 20% Staff - 40% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 60%

fernando rojo

With friends / other travellers

Family Holiday

02 May 2012

Liked: I have many doubts if I like anything...

Disliked: when we arrive at 24 hours there was a party and we had to go into the hotel among all the drunk people. at the beginning nobody was to attend us and after 15 minutes waiting "in the middle of the party" (and really tired of course) we were attended so the wellcome was really bad. there are one guy in the staff that is really nice and helpful but the rest just stay there... we didn't like the place. One thing, if you choose this hostel make sure you arrive early otherwise you can come across with anything!

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

City break

13 February 2012 Customer would recommend this property

Liked: it was fine

Disliked: it was fine

68.6%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

John Catchpole

With my spouse / partner

Romantic getaway

23 January 2012 John would recommend this property

Liked: Cheap room, Good location, Friendly staff

Disliked: Felt very basic and outdated

80.0%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

01 January 2012 Customer would recommend this property

Liked: Staff was friendly, lobby has free wifi that is reliable for the most part. Pretty comfortable stay for the price.

Disliked: Can hear noise from other rooms, if you don't have loud neighbors its fine but having loud people in the room next to you means difficult sleep.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With my spouse / partner

Family Holiday
Sightseeing & culture

30 December 2011 Customer would recommend this property

Liked: It was pretty quiet

Disliked: It was pretty far from central London

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

City break
Sightseeing & culture
Sports, adventure or outdoor activities

22 December 2011 Customer would recommend this property

Liked: staff

Disliked: Locution

74.3%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

With my spouse / partner

City break
Sightseeing & culture

12 November 2011 Customer would recommend this property

Liked: Old hotel with atmosphere.

Disliked: Breakfast very frugal. Room clean but would need repair.

62.9%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With my spouse / partner

City break

01 November 2011 Customer would recommend this property

Liked: Neighbourhood is nice. The train station is close.

Disliked: There was no toilet brush at all in our private ensuite! The breakfest was all the same on every morning: cereal and jam, it was so boring.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 60% Value - 80%

Michel Kaiser

With my spouse / partner

Sightseeing & culture
Visiting friends or family

20 August 2011 Michel would recommend this property

Liked: Nice staff good location, good value

Disliked: pretty good walk from train station

68.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 80%

Wim Verjans

As a family with children

Family Holiday

28 July 2011 Wim would recommend this property

Liked: Service was correct. 24 h. reception. Rooms clean and good maintenance (fresh towels & tea and coffee) Staff were helpful when my wife sprained ankle and needed ice.

Disliked: "continental" breakfast was frugal: jam/marmalade and butter on toast. No wardrobe in room.

71.4%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

28 July 2011 Customer would recommend this property

Liked: we booked a double room and got our own bathroom - everything was pretty good and because of the fact that it was a small town (crystal palace) there was very little noice the room was big and was cleaned every day around noon

Disliked: for me personally the madres was pretty tough and i could feel the springers - the pillow was hard as well - but if you're not too picky with that you'll be fine

51.4%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 80%
Location - 40% Cleanliness - 60% Value - 40%

Paul Antonopoulos

With my spouse / partner

Sightseeing & culture

14 July 2011

Liked: It was decently clean.

Disliked: Very Far from the center of London. Its about an hour away. From reception to our hotel room was around a 10 minute hike up and down several flights of stairs. Which is not fun with heavy luggage. Also from the train station there is a MASSIVE hill to the Hotel. Its a 15 minute walk to the bus or train station. Very small and old rooms. I could litrully hear EVERY move and murmur of the neighbouring rooms. And the staff weren't very friendly or helpful most of the time and breakfast was either a tiny bowl of cornflakes (cereal) or toast.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Business / conference

07 July 2011 Customer would recommend this property

Liked: Not expensive, have all needed services

Disliked: very poor sound isolation - you hear voices comming from outdoors

45.7%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 60%
Location - 40% Cleanliness - 20% Value - 40%

Customer review

With my spouse / partner

Backpacking / gap year

02 July 2011 Customer would recommend this property

Liked: Large lounge for people to sit and you get breakfast each more

Disliked: The cleanliness, paint peeling everywhere and just all round dirty

42.9%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 20%
Location - 40% Cleanliness - 60% Value - 40%

Customer review

With my spouse / partner

Romantic getaway

22 June 2011 Customer would recommend this property

Liked: The room was good enough for the money, it was clean and tidy and housekeeping was good as well.

Disliked: The breakfast was a nightmare! I wish i hadnt had it!

77.1%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 100%
Location - 20% Cleanliness - 100% Value - 80%

JOÃO LIMA

As a family with children

Backpacking / gap year

14 June 2011 JOÃO would recommend this property

Liked: very good, the rooms are very confortable!

Disliked: is far away

62.9%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 60%
Location - 40% Cleanliness - 60% Value - 80%

Veronika Mueller

As a family with children

City break
Sightseeing & culture

12 June 2011 Veronika would recommend this property

Liked: Open Bar until 0:00, helpful staff at receiption

Disliked: step noise caused by old wood-floors

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 100%

Cara Gesell

With my spouse / partner

Romantic getaway
Sightseeing & culture

04 June 2011 Cara would recommend this property

Liked: This place is slightly outside of the London, but is an easy train ride...plus the area is gorgeous! And a really nice change from the busy city. The bang for your buck is really great. Worth every penny! We even tried to stay an extra night, but they were all booked up. My husband and I were very impressed! AND it was our first hotel of our honeymoon!

Disliked: You have to walk up a rather steep hill from the train station to get to the hotel. HOWEVER, we found out on our last day there that our train passes ALSO work as bus passes! And there's a bus RIGHT outside of the train. Woops!

40.0%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 60% Value - 20%

Customer review

Alone

Visiting friends or family

23 May 2011

Liked: the view from the 5th floor

Disliked: the room I was in (14) is right next to the bar and pool room. it IS VERY noisy. a door (at least) should be added at the passage off the "pool Room".

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

05 May 2011 Customer would recommend this property

Liked: Really lovely room, big bathroom, lovely reception

Disliked: Nothing

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife
Sightseeing & culture

14 March 2011 Customer would recommend this property

Liked: Breakfast was included, the bar prices were very reasonable, it was well presented from outside.

Disliked: My room was part of an annexe, meaning long walks through corridors and down stairs. It was very cold as the radiator didn't work properly and no thick bedding was provided, The television in my room did not work, the kettle did work however the plug socket was on the floor so would have to put the kettle on the floor. Said plug socket was damaged but functional.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

kizzy agbandje

With my spouse / partner

City break

28 January 2011

Liked: The bar and activities in the lobby area were ok.

Disliked: The rooms were basic not very clean. The carpet was shredded. The bathroom was dirty and the drain smelt. The radiator did not work which after numerous 'complaints I eventually git a plug in heater which im amazed did not kill me as the electrics are poor that is was causing the unit to keep sizzling then tripping out. Apart from that and ghe poor service I suppose its what you pay for.

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

Customer review

With my spouse / partner

City break
Sightseeing & culture

17 January 2011

Liked: Nothing at all!

Disliked: Everything because we had the worst welcome at all! We had to go through the rubbish dump to our room!

60.0%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

Alone

Work / volunteering

10 January 2011 Customer would recommend this property

Liked: location and website price

Disliked: Most staff weren't helpful or pleasant - it depended on who you got

48.6%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 60%
Location - 40% Cleanliness - 20% Value - 80%

Customer review

With my spouse / partner

Romantic getaway

03 January 2011 Customer would recommend this property

Liked: Relax atmosphere, and people fairly casual. Young crowd, Good place to socialise

Disliked: The room service didn't change our sheets. We could not use a mircowave. there were a construction works and they were working late in the night and very early in the morning


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