Reviews of Queens Hotel
122 Church Road, Crystal Palace, London, England SE19 2UG
74 out of 98 HostelBookers customers said that they would recommend 'Queens Hotel'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
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| Atmosphere - | 20% | Staff - | 40% | Facilities - | 60% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 60% | Value - | 60% |
fernando rojo
With friends / other travellers
Family Holiday
02 May 2012
Liked: I have many doubts if I like anything...
Disliked: when we arrive at 24 hours there was a party and we had to go into the hotel among all the drunk people. at the beginning nobody was to attend us and after 15 minutes waiting "in the middle of the party" (and really tired of course) we were attended so the wellcome was really bad. there are one guy in the staff that is really nice and helpful but the rest just stay there... we didn't like the place. One thing, if you choose this hostel make sure you arrive early otherwise you can come across with anything!
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 100% |
Customer review
With my spouse / partner
City break
13 February 2012 Customer would recommend this property
Liked: it was fine
Disliked: it was fine
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 40% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 80% | Value - | 80% |
John Catchpole
With my spouse / partner
Romantic getaway
23 January 2012 John would recommend this property
Liked: Cheap room, Good location, Friendly staff
Disliked: Felt very basic and outdated
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 60% | Cleanliness - | 60% | Value - | 100% |
Customer review
With my spouse / partner
Sightseeing & culture
01 January 2012 Customer would recommend this property
Liked: Staff was friendly, lobby has free wifi that is reliable for the most part. Pretty comfortable stay for the price.
Disliked: Can hear noise from other rooms, if you don't have loud neighbors its fine but having loud people in the room next to you means difficult sleep.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 60% | Value - | 60% |
Customer review
With my spouse / partner
Family Holiday
Sightseeing & culture
30 December 2011 Customer would recommend this property
Liked: It was pretty quiet
Disliked: It was pretty far from central London
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 80% | Safety - | 100% |
| Location - | 60% | Cleanliness - | 100% | Value - | 80% |
Customer review
With my spouse / partner
City break
Sightseeing & culture
Sports, adventure or outdoor activities
22 December 2011 Customer would recommend this property
Liked: staff
Disliked: Locution
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 40% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 60% | Value - | 100% |
Customer review
With my spouse / partner
City break
Sightseeing & culture
12 November 2011 Customer would recommend this property
Liked: Old hotel with atmosphere.
Disliked: Breakfast very frugal. Room clean but would need repair.
| Atmosphere - | 40% | Staff - | 80% | Facilities - | 60% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 60% | Value - | 60% |
Customer review
With my spouse / partner
City break
01 November 2011 Customer would recommend this property
Liked: Neighbourhood is nice. The train station is close.
Disliked: There was no toilet brush at all in our private ensuite! The breakfest was all the same on every morning: cereal and jam, it was so boring.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 80% | Safety - | 60% |
| Location - | 60% | Cleanliness - | 60% | Value - | 80% |
Michel Kaiser
With my spouse / partner
Sightseeing & culture
Visiting friends or family
20 August 2011 Michel would recommend this property
Liked: Nice staff good location, good value
Disliked: pretty good walk from train station
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 60% |
| Location - | 60% | Cleanliness - | 60% | Value - | 80% |
Wim Verjans
As a family with children
Family Holiday
28 July 2011 Wim would recommend this property
Liked: Service was correct. 24 h. reception. Rooms clean and good maintenance (fresh towels & tea and coffee) Staff were helpful when my wife sprained ankle and needed ice.
Disliked: "continental" breakfast was frugal: jam/marmalade and butter on toast. No wardrobe in room.
| Atmosphere - | 100% | Staff - | 60% | Facilities - | 80% | Safety - | 80% |
| Location - | 40% | Cleanliness - | 60% | Value - | 80% |
Customer review
With friends / other travellers
Shopping
Sightseeing & culture
28 July 2011 Customer would recommend this property
Liked: we booked a double room and got our own bathroom - everything was pretty good and because of the fact that it was a small town (crystal palace) there was very little noice the room was big and was cleaned every day around noon
Disliked: for me personally the madres was pretty tough and i could feel the springers - the pillow was hard as well - but if you're not too picky with that you'll be fine
| Atmosphere - | 60% | Staff - | 40% | Facilities - | 40% | Safety - | 80% |
| Location - | 40% | Cleanliness - | 60% | Value - | 40% |
Paul Antonopoulos
With my spouse / partner
Sightseeing & culture
14 July 2011
Liked: It was decently clean.
Disliked: Very Far from the center of London. Its about an hour away. From reception to our hotel room was around a 10 minute hike up and down several flights of stairs. Which is not fun with heavy luggage. Also from the train station there is a MASSIVE hill to the Hotel. Its a 15 minute walk to the bus or train station. Very small and old rooms. I could litrully hear EVERY move and murmur of the neighbouring rooms. And the staff weren't very friendly or helpful most of the time and breakfast was either a tiny bowl of cornflakes (cereal) or toast.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 80% |
| Location - | 40% | Cleanliness - | 80% | Value - | 60% |
Customer review
With friends / other travellers
Business / conference
07 July 2011 Customer would recommend this property
Liked: Not expensive, have all needed services
Disliked: very poor sound isolation - you hear voices comming from outdoors
| Atmosphere - | 60% | Staff - | 40% | Facilities - | 60% | Safety - | 60% |
| Location - | 40% | Cleanliness - | 20% | Value - | 40% |
Customer review
With my spouse / partner
Backpacking / gap year
02 July 2011 Customer would recommend this property
Liked: Large lounge for people to sit and you get breakfast each more
Disliked: The cleanliness, paint peeling everywhere and just all round dirty
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 20% | Safety - | 20% |
| Location - | 40% | Cleanliness - | 60% | Value - | 40% |
Customer review
With my spouse / partner
Romantic getaway
22 June 2011 Customer would recommend this property
Liked: The room was good enough for the money, it was clean and tidy and housekeeping was good as well.
Disliked: The breakfast was a nightmare! I wish i hadnt had it!
| Atmosphere - | 100% | Staff - | 80% | Facilities - | 60% | Safety - | 100% |
| Location - | 20% | Cleanliness - | 100% | Value - | 80% |
JOÃO LIMA
As a family with children
Backpacking / gap year
14 June 2011 JOÃO would recommend this property
Liked: very good, the rooms are very confortable!
Disliked: is far away
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 80% | Safety - | 60% |
| Location - | 40% | Cleanliness - | 60% | Value - | 80% |
Veronika Mueller
As a family with children
City break
Sightseeing & culture
12 June 2011 Veronika would recommend this property
Liked: Open Bar until 0:00, helpful staff at receiption
Disliked: step noise caused by old wood-floors
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 60% | Value - | 100% |
Cara Gesell
With my spouse / partner
Romantic getaway
Sightseeing & culture
04 June 2011 Cara would recommend this property
Liked: This place is slightly outside of the London, but is an easy train ride...plus the area is gorgeous! And a really nice change from the busy city. The bang for your buck is really great. Worth every penny! We even tried to stay an extra night, but they were all booked up. My husband and I were very impressed! AND it was our first hotel of our honeymoon!
Disliked: You have to walk up a rather steep hill from the train station to get to the hotel. HOWEVER, we found out on our last day there that our train passes ALSO work as bus passes! And there's a bus RIGHT outside of the train. Woops!
| Atmosphere - | 40% | Staff - | 40% | Facilities - | 20% | Safety - | 40% |
| Location - | 60% | Cleanliness - | 60% | Value - | 20% |
Customer review
Alone
Visiting friends or family
23 May 2011
Liked: the view from the 5th floor
Disliked: the room I was in (14) is right next to the bar and pool room. it IS VERY noisy. a door (at least) should be added at the passage off the "pool Room".
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Customer review
With my spouse / partner
Backpacking / gap year
Sightseeing & culture
05 May 2011 Customer would recommend this property
Liked: Really lovely room, big bathroom, lovely reception
Disliked: Nothing
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 60% | Value - | 60% |
Customer review
With friends / other travellers
Events / festivals
Partying / nightlife
Sightseeing & culture
14 March 2011 Customer would recommend this property
Liked: Breakfast was included, the bar prices were very reasonable, it was well presented from outside.
Disliked: My room was part of an annexe, meaning long walks through corridors and down stairs. It was very cold as the radiator didn't work properly and no thick bedding was provided, The television in my room did not work, the kettle did work however the plug socket was on the floor so would have to put the kettle on the floor. Said plug socket was damaged but functional.
| Atmosphere - | 40% | Staff - | 60% | Facilities - | 40% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 40% | Value - | 60% |
kizzy agbandje
With my spouse / partner
City break
28 January 2011
Liked: The bar and activities in the lobby area were ok.
Disliked: The rooms were basic not very clean. The carpet was shredded. The bathroom was dirty and the drain smelt. The radiator did not work which after numerous 'complaints I eventually git a plug in heater which im amazed did not kill me as the electrics are poor that is was causing the unit to keep sizzling then tripping out. Apart from that and ghe poor service I suppose its what you pay for.
| Atmosphere - | 20% | Staff - | 20% | Facilities - | 20% | Safety - | 20% |
| Location - | 20% | Cleanliness - | 20% | Value - | 20% |
Customer review
With my spouse / partner
City break
Sightseeing & culture
17 January 2011
Liked: Nothing at all!
Disliked: Everything because we had the worst welcome at all! We had to go through the rubbish dump to our room!
| Atmosphere - | 60% | Staff - | 40% | Facilities - | 60% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 60% | Value - | 60% |
Customer review
Alone
Work / volunteering
10 January 2011 Customer would recommend this property
Liked: location and website price
Disliked: Most staff weren't helpful or pleasant - it depended on who you got
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 20% | Safety - | 60% |
| Location - | 40% | Cleanliness - | 20% | Value - | 80% |
Customer review
With my spouse / partner
Romantic getaway
03 January 2011 Customer would recommend this property
Liked: Relax atmosphere, and people fairly casual. Young crowd, Good place to socialise
Disliked: The room service didn't change our sheets. We could not use a mircowave. there were a construction works and they were working late in the night and very early in the morning
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Customer feedback
94% of 201,155 customers would recommend HostelBookers to a friend.
