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Reviews of Metro Hotel

2 star Hotel | 7 Craven Road, Paddington, London, England W2 3PB

67.2% Overall Rating

492 out of 651 customers would recommend this property

Recent review (22/01/2015)

"this place great for people with a sense of humour , I believe the owners must have been inspired by Fawlty Towers. An old building , rooms are of a reasonable size have high ceilings and large windows .A stones throw…"

Read all Metro Hotel reviews

Facilities

  • Credit cards accepted
  • No curfew
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • Tours/Travel Desk

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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67.2%

Overall Rating

492 out of 651 HostelBookers customers said that they would recommend 'Metro Hotel'

Atmosphere
61.6%
Location
88.0%
Facilities
56.8%
Cleanliness
60.8%
Staff
68.0%
Value
61.6%
Safety
73.6%
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48.6%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

24 January 2014

Liked: Location was perfect. Close to everywhere even by walk. Bathroom was clean.

Disliked: Room was so small. it felt like we slept in corridor. Window couldnt be opened blocked by twin bed.Closet broken and carpet unclean.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Business / conference
Sightseeing & culture

20 January 2014 Customer would recommend this property

Liked: Does what it needs to. It was a place to stay, really close to the tube and easy to find. Small room but it had a lovely en-suite bathroom. Nice and warm. Got breakfast in the morning.

Disliked: The wardrobe looked like it was about to topple over

40.0%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 40%
Location - 100% Cleanliness - 40% Value - 20%

Customer review

With my spouse / partner

City break
Events / festivals
Partying / nightlife

01 January 2014

Liked: Good location

Disliked: On arrival we had to walk to different hotel which was a 5 minute walk in the rain only to be told that the room I has requested with a on suite was not available. I was extremely annoyed as I had booked this room well in advance to avoid any issues with booking.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

City break
Partying / nightlife
Sightseeing & culture
Work / volunteering

28 November 2013 Customer would recommend this property

Liked: Very comfortable. Very clean. Small breakfast delivered to door. Balcony overlooking street. Large bathroom. Very quiet. 1 min away from paddington station + rail. Plenty of restaraunts at door. 15 min walk to oxford street shops. Kind staff.

Disliked: Wifi is very weak on 3 rd floor. Slightly cramped esp if you have a lot of luggage. Regardless, I would stay again since this is the cheapest place you can find in central London.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

marc izard

Alone

Events / festivals

22 November 2013 marc would recommend this property

Liked: Easy to find cheap and great breakfast selection

Disliked: Hotel was fine just couldn't check in till 2 when hostelbookers.com stated check in at 1

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

City break
Shopping
Sightseeing & culture
Work / volunteering

19 November 2013 Customer would recommend this property

Liked: great location and really nice staff

Disliked: poor wifi connection at the time I stayed in the hostel

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Philip Salter

With my spouse / partner

City break
Sightseeing & culture

14 November 2013 Philip would recommend this property

Liked: The bed was extreamly comfortable.

Disliked: Very steep stairs and no other way up them than climbing what felt like a mountain.

42.9%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

Alone

Sightseeing & culture

28 September 2013 Customer would recommend this property

Liked: Staff is friendly. Location is good.

Disliked: I book Metro Hotel in Paddington. but Front staff take me to Tony's House Hotel on foot. Their hotel is same owner. Except friendly staff and location, everything is very bad. All facility is dirty. Breakfast It's served my room, but it's not breakfast it's snack. For backpacker , maybe this cheap Hotel is endurable. But I never stay this hotel.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

PAUL JOHNSON

Alone

Sports, adventure or outdoor activities

19 September 2013 PAUL would recommend this property

Liked: LOCATION TO TRANSPORT SYSTEMS

Disliked: NO LIFT LOTS OF STAIRS

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Benjamin TOME

As a family with children

Backpacking / gap year
Family Holiday
Sightseeing & culture

18 August 2013 Benjamin would recommend this property

Liked: Location is great

Disliked: Breakfast does indeed come directly into room, but it is always same industrial packed food, which really becomes annoying after few days in hotel...

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Jennifer Foster

With my spouse / partner

City break
Events / festivals
Romantic getaway
Sightseeing & culture
Visiting friends or family

10 April 2013

Liked: The location is great and it isn't too expensive. Bathroom is in good condition, especially compared to the crapy furniture and small bed.

Disliked: The breakfast could better not be offered as it is all packed in plastic. No normal duvet, only a few small blankets.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

velma cooley

Alone

Events / festivals

22 February 2013 velma would recommend this property

Liked: Great location, nice helpful staff, Clean rooms with hot ensuite shower facility. enjoyable continental breakfast.

Disliked: Accessed by flight of stairs. (Staff will carry your bags!) Breakfast served in the room.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

LI CHANG CHEN

Alone

Sightseeing & culture

17 February 2013 LI CHANG would recommend this property

Liked: It is near to the Paddinton station and Heathrow express. Staffs are are very friendly and nice.

Disliked: The cups in the room are dirty.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Pratik Kumar

With friends / other travellers

Partying / nightlife
Sightseeing & culture

27 December 2012 Pratik would recommend this property

Liked: The location of the hotel is good, easy access to the underground stations and bus stops.

Disliked: The property had very very small rooms, which i was quite surprised anout.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

23 December 2012 Customer would recommend this property

Liked: The location is great! You are next to Paddington subway, which leeds quickly to any place

Disliked: The roomn was a bit small and it wasn't cosy to have breakfast in the bedroom, but they bring you a lot of food anyway.

37.1%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

City break

18 November 2012

Liked: only the position really close to piccadilly station

Disliked: the cleaning the courtesy

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Peter Ganoke Ada

Alone

Business / conference

10 November 2012 Peter Ganoke would recommend this property

Liked: It proximity to the train station and the friendliness of the staffs! Its being centra to many events centres!l

Disliked: Faulty bath system that took forever to fix!

62.9%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 40% Value - 80%

Adam Wilson

Alone

Visiting friends or family

04 November 2012 Adam would recommend this property

Liked: A great location, I was surprised to be offered a complimentary breakfast which was a plentiful semi-continental tray of various snack bars, crackers, biscuits, a muffin and a croissant. There was no knife with this but the receptionist, a chirpy enough fellow, produced one for me. The room was clean enough and the bed sheets weren't dirty (as per previous reviews of the place).

Disliked: The room was barely larger than a double bed and the curtains were hanging off the rail. I'm not a fussy traveller and was expecting the hotel/hostel to be awful. I didn't actually mind the place at all, and it was a bit of a bargain compared to nearby hotels. However, the shared bathroom could've definitely benefitted from a thorough clean. The shower over bath was scalding if you turned the hot tap on but too weak to actually reach me without! For most people this would be a major flaw, but for a daredevil like me, it was a thrilling challenge.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Sightseeing & culture
Visiting friends or family

29 October 2012 Customer would recommend this property

Liked: Great location, near metro station, stores, restaurants, pubs, atm.

Disliked: Customer left no negative feedback.

45.7%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

Alone

Work / volunteering

13 October 2012

Liked: Location

Disliked: The smell and the dirt.

54.3%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

With my spouse / partner

Events / festivals

14 August 2012 Customer would recommend this property

Liked: price OK for Olympics fortnight. OK for one night only. very small but clean -

Disliked: no private loo

The property's response is...

40.0%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 20% Value - 40%

Customer review

Alone

Sports, adventure or outdoor activities

10 August 2012

Liked: The receptionist was very nice and tried to be helpful.

Disliked: The room, sheets and bathroom were filthy.

45.7%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 60% Value - 20%

Patricia Jones

Alone

Events / festivals

26 July 2012

Liked: Location convenient for travel, relatively cheap; but have had much better for same or slightly higher rates.

Disliked: 'Hotel' was close to building site where work went on late into night, so was noisy. No proper reception area; no dining room, uncomfortable [although clean] bed. bathroom facilities in poor condition. 2flights of stairs to reach 'reception' and no lift.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

paul costello

With friends / other travellers

Partying / nightlife

20 July 2012 paul would recommend this property

Liked: low price and a great location opposite paddington station also liked breakfast which is sweet and savoury.also free internet access.

Disliked: wasn't there long enough to dislike anything ,don't expect a modern decor or lots of space and u wont be disappointed.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

YU LIU

Alone

City break

17 June 2012

Liked: Very good

Disliked: Nothing


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