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Reviews of Metro Hotel

2 star Hotel | 7 Craven Road, Paddington, London, England W2 3PB

65.5% Overall Rating

473 out of 623 customers would recommend this property

Recent review (14/04/2014)

Zoe Elliott thinks…

"Perfect location from paddington and only 6miin walk to red circle metro line for oxford street. Stayed on top floor so had to walk all the stairs. Did feel safe but did have problems locking door as…"

Read all Metro Hotel reviews

Facilities

  • Credit cards accepted
  • No curfew
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • Tours/Travel Desk

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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65.5%

Overall Rating

473 out of 623 HostelBookers customers said that they would recommend 'Metro Hotel'

Atmosphere
50.4%
Location
92.0%
Facilities
52.0%
Cleanliness
59.2%
Staff
66.4%
Value
67.2%
Safety
71.2%
Refine your results Showing 434 of 531 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 17 | 18   Next
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97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Peter Ganoke Ada

Alone

Business / conference

10 November 2012 Peter Ganoke would recommend this property

Liked: It proximity to the train station and the friendliness of the staffs! Its being centra to many events centres!l

Disliked: Faulty bath system that took forever to fix!

62.9%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 40% Value - 80%

Adam Wilson

Alone

Visiting friends or family

04 November 2012 Adam would recommend this property

Liked: A great location, I was surprised to be offered a complimentary breakfast which was a plentiful semi-continental tray of various snack bars, crackers, biscuits, a muffin and a croissant. There was no knife with this but the receptionist, a chirpy enough fellow, produced one for me. The room was clean enough and the bed sheets weren't dirty (as per previous reviews of the place).

Disliked: The room was barely larger than a double bed and the curtains were hanging off the rail. I'm not a fussy traveller and was expecting the hotel/hostel to be awful. I didn't actually mind the place at all, and it was a bit of a bargain compared to nearby hotels. However, the shared bathroom could've definitely benefitted from a thorough clean. The shower over bath was scalding if you turned the hot tap on but too weak to actually reach me without! For most people this would be a major flaw, but for a daredevil like me, it was a thrilling challenge.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Sightseeing & culture
Visiting friends or family

29 October 2012 Customer would recommend this property

Liked: Great location, near metro station, stores, restaurants, pubs, atm.

Disliked: Customer left no negative feedback.

45.7%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

Alone

Work / volunteering

13 October 2012

Liked: Location

Disliked: The smell and the dirt.

54.3%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

With my spouse / partner

Events / festivals

14 August 2012 Customer would recommend this property

Liked: price OK for Olympics fortnight. OK for one night only. very small but clean -

Disliked: no private loo

The property's response is...

40.0%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 20% Value - 40%

Customer review

Alone

Sports, adventure or outdoor activities

10 August 2012

Liked: The receptionist was very nice and tried to be helpful.

Disliked: The room, sheets and bathroom were filthy.

45.7%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 60% Value - 20%

Patricia Jones

Alone

Events / festivals

26 July 2012

Liked: Location convenient for travel, relatively cheap; but have had much better for same or slightly higher rates.

Disliked: 'Hotel' was close to building site where work went on late into night, so was noisy. No proper reception area; no dining room, uncomfortable [although clean] bed. bathroom facilities in poor condition. 2flights of stairs to reach 'reception' and no lift.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

paul costello

With friends / other travellers

Partying / nightlife

20 July 2012 paul would recommend this property

Liked: low price and a great location opposite paddington station also liked breakfast which is sweet and savoury.also free internet access.

Disliked: wasn't there long enough to dislike anything ,don't expect a modern decor or lots of space and u wont be disappointed.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

YU LIU

Alone

City break

17 June 2012

Liked: Very good

Disliked: Nothing

57.1%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

Alone

City break

21 May 2012 Customer would recommend this property

Liked: Good location and budget price.

Disliked: The carpet needed to be vacuumed, the facilities weren't exactly 'modern'.

48.6%
Atmosphere - 40% Staff - 80% Facilities - 20% Safety - 40%
Location - 100% Cleanliness - 40% Value - 20%

Customer review

Alone

City break

10 May 2012

Liked: The proprietors are very nice and helpful

Disliked: Left the place after two days to spend the following two days in a decent place... Worn-out mattress, very small room, rotten-down bathroom, the hotel in general is in a very bad state, although they try to "pimp" it up with some nice pictures on the wall. Even at that price the hotel is much too expensive!

The property's response is...

45.7%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 20%
Location - 80% Cleanliness - 20% Value - 40%

Aline Danielle Pereira

With my spouse / partner

Romantic getaway
Sightseeing & culture

07 May 2012

Liked: The breakfast was ok and the location was good too because it was near the Paddington station and the Hyde's park.

Disliked: The room and the bathroom were not cleaned, principally the shower. The "room's service" was awful, and when we arrived the litter inside our room was already dirty and so was the cutlery, which was not cleaned during all our stay.

40.0%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

City break

11 April 2012

Liked: nothing

Disliked: dirty. small and cramped. hair and other dirt in the bed. just horrible.

The property's response is...

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 40% Value - 100%

Kelly Kinchoku

With my spouse / partner

Backpacking / gap year

22 March 2012

Liked: Very good location near to the train and subway station. The staff was kind and helpful

Disliked: cleanliness

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Business / conference

02 March 2012 Customer would recommend this property

Liked: it is basic but good value and the staff are helpful.

Disliked: a bit noisy and the rooms are either too hot or cold.

62.9%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

As a family with children

City break
Sightseeing & culture

21 February 2012 Customer would recommend this property

Liked: close to train station, it was quiet and room was nice: it was small but had everything needed and had a kettle, tea, tv, fridge and sink and mirror so very happy wit stay. Also breakfast in bed was great too!

Disliked: luggage storage: there was none

68.6%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

07 February 2012 Customer would recommend this property

Liked: Great location and cheap

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

19 January 2012 Customer would recommend this property

Liked: The staff was very friendly, small room but equipped with a good mini fridge, sink, tv, electric kettle and tea. Continental breakfast brought to you room in the morning. Very good location.

Disliked: Not the cleanest place but good enough. The tube passes directly underground so a bit loud at times but not too bothersome.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Family Holiday
Partying / nightlife
Sightseeing & culture
Visiting friends or family

16 January 2012 Customer would recommend this property

Liked: Great location close to tube station, friendly staff, good value for money

Disliked: Shared bathroom with floor

42.9%
Atmosphere - 20% Staff - 100% Facilities - 20% Safety - 20%
Location - 100% Cleanliness - 20% Value - 20%

ingvild hansen

As a family with children

City break

03 January 2012

Liked: The staff!

Disliked: It is not a safe place to stay! Should the hotel start burning , it will be a tradedy to those inside.

The property's response is...

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Fabio Gutterres

With my spouse / partner

Events / festivals
Partying / nightlife
Romantic getaway
Sightseeing & culture

02 January 2012 Fabio would recommend this property

Liked: Close to subway (tube) station. Close to bars, restaurants, souvenirs stores, grocery stores. TV (local channels only); Mini frige. Hot water and heater for the room (good one). Quite and peaceful place.

Disliked: Stairs… lots of stairs. I stayed on the top floor… No elevator at all. But this fits with the low maintenance cost of the place, its part of the game. Small room: not a big problem for me and my wife, as we’re not tall, but still small. XS shower area I’m not tall and find my self hitting the wall and/or the door some times. Wifi signal at the top floor is not so strong and sometimes it disappears. Bars around it are not open till late, it usually closes at 10:30pm.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Brendan Atkin

Alone

Work / volunteering

24 December 2011 Brendan would recommend this property

Liked: Very friendly, helpful staff, only stayed for the 1 night but will definitely stay there again, good value for money!

Disliked: Brendan left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Daniele Piva

With my spouse / partner

City break
Family Holiday
Romantic getaway
Sightseeing & culture

21 December 2011 Daniele would recommend this property

Liked: I liked very much the friendliness of Tony (the hotel's owner), the breakfast was good and generous (tea or dried coffee, bread, cheese, butter, jam, croissants, muffins, biscuits, crackers and orange juice) and the location was great, it takes just a few minutes by metro from the major points of interest of the city.

Disliked: There are many stairs and no lift.

40.0%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 40% Value - 20%

Customer review

With my spouse / partner

Business / conference
Family Holiday
Romantic getaway
Sightseeing & culture

11 December 2011

Liked: The only redeeming feature this place has to offer is the location and the suroundings.

Disliked: The hotel claims to have "refurbished" its rooms "to modern standards", but the room we were in is far from being up to modern standards. The whole place had a feel of being pieced together with odds and ends. The signs claimed the doors to be "fire doors", but were actualy just cheap plywood which couldn´t close by itself due to the bed catching it as the room was so small. The staff was not quite as "personalized and friendly" as they´d like to make themselves seem. For starters, we asked for our breakfast to be "served" to the room around 8.30, but it didn´t come until ca 10.00 (all 3 mornings which we spent there). The reception was at several, long intervals unattended. Often the staff would be smoking through open windows, letting the smoke drift into the hotel and into our room. During the night the receptionist was either speaking on the phone with friends, drinking beer/vodka with friends or watching football loudly. The fire doors were left open (counter to what fire doors should be if they´re to be useful at all), and when we asked to close them due to the noise coming from the reception we were greated with sarcasm.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Sara Martina

With my spouse / partner

City break
Sightseeing & culture

04 December 2011 Sara would recommend this property

Liked: the property was nice and in a good position, near bus and underground strìations. the staff was very helpful and friendly.

Disliked: the room was a little bit small, but nice.


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