Reviews of Urban House & Urban Retreat Spa 3 star

20-21 New Steine, Brighton, England BN2 1PD

79.5%

36 out of 48 HostelBookers customers said that they would recommend 'Urban House & Urban Retreat Spa '

Atmosphere
72.0%
Location
94.4%
Facilities
76.0%
Cleanliness
79.2%
Staff
86.4%
Value
69.6%
Safety
79.2%

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74.3%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

John Ross

07 August 2009

Liked: Hotel and the spa were fantastic, the rooms need refurbishing desperately!!

Disliked: John left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Marcin Struzik

03 August 2009 Marcin would recommend this property

Liked: Friendly staff, very good breakfast!!

Disliked: Marcin left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

02 August 2009 Customer would recommend this property

Liked: Loved it all!

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Mika Kaartinen

13 July 2009 Mika would recommend this property

Liked: Small hostel, very charming. Friendly staff, good location. Room was small but it did the job.

Disliked: Mika left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

04 May 2009 Customer would recommend this property

Liked: Good location. Comfortable e beds with good quality bed linen. Continental breakfast was genoutous and good quality . However, it kind of fell short somewhere in between a bugdet hostal and a boutique hotel which it kind of promotes itself as. But the staff were really helpful and it is clean and safe. Try to avoid being in Room 20 in the attic. The bolier for the hot water system is in this room and if you are a light sleeper it might keep you awake at night when other guests use their shower

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

James McGraw

04 May 2009 James would recommend this property

Liked: Very clean, quiet and attractive, comfortable rooms.Breakfast was good too!

Disliked: James left no negative feedback.

80.0%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

16 December 2008 Customer would recommend this property

Liked: the spa and the friendliness from Stephanie there.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

26 November 2008 Customer would recommend this property

Liked: Location

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Tom Moore

04 August 2008 Tom would recommend this property

Liked: our double sea view room was spacious and well decorated situated between the sea and st james street in brighton its perfect for nights out and shopping!

Disliked: Tom left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

25 July 2008 Customer would recommend this property

Liked: absolutely perfect location and gorgeous view of the beach, seaside and pier (from my room, at least).quite nice smiley staff and quite clean hostel.good balance price-quality in comparisson with other similar hostels.

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

18 May 2008 Customer would recommend this property

Liked: Friendly staff. Perfect location from the city. Not to close the downtown area if you want to escape the partying for someday, and not to far away for those day you were partying.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

01 May 2008

Liked: Fiz remote control, replace water and beverages

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

06 April 2008 Customer would recommend this property

Liked: Close location to beach, town and bars

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 20%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

24 March 2008

Liked: JUST THE LOCATION WAS VERY GOOD - OBLIQUE SEA VIEW AND SQUARE IN FRONT.

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 40%

Nick Taylor

23 March 2008

Liked: Cheap, good location. Had spa facilities, though I didn't use them.

Disliked: Nick left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.