Reviews of Hotel Cayman 3 star

Juan Rodriguez 270 y , Reina Victoria, Quito, Ecuador 0000

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94.9%

4 out of 5 HostelBookers customers said that they would recommend 'Hotel Cayman'

Atmosphere
96.0%
Location
100.0%
Facilities
92.0%
Cleanliness
100.0%
Staff
84.0%
Value
92.0%
Safety
100.0%

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88.6%
Atmosphere - 100% Staff - 20% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Events / festivals

07 January 2012

Liked: Pefect location for New Year's Eve!

Disliked: Staff misplaced our reservation and only had a reservation for one person (single room) instead of clearly marked and printed hostelbooker reservation for a double room. Rather than be nice about it and accommodate us with an alternate option/discount, they insisted it was our fault. After long consideration and a phone call with the owner, they finally managed to grant us two single rooms but they should have taken responsibility for their mistake much earlier.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Carlos Davis

Alone

Sightseeing & culture

14 May 2011 Carlos would recommend this property

Liked: Everything !

Disliked: Wanting me to pay more that my reservation !

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Joi Tannert

With my spouse / partner

Business / conference
Sightseeing & culture

28 March 2011 Joi would recommend this property

Liked: The people who run it are great. We enjoyed the location, the garden area, and the cozy atmosphere. We understand they are doing some renovations to make it even better.

Disliked: The room was a bit small and a tiny bath, but it was just redone nicely and clean. The actual price was a bit higher than Hostelbookers stated, but they honored our deposit with Hostelbookers.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

04 January 2010 Customer would recommend this property

Liked: Staff overwhelming nice and go way out of their way to ensure a pleasant stay in the hotel and a good vacation experience in Ecuador. Hlaina, hotel manager, unfailingly knowledgable and generous of spirit.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

James Morison

22 October 2008 James would recommend this property

Liked: It is a lovely hotel! with great central location, super helpful English speaking staff, very clean & very safe, many facilities: free WIFI, breakfast, luggage room, computer with internet for guests, safe, cheap transfers from the airport, nice garden and cozy common room with chimeney.

Disliked: James left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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