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Reviews of Hotel Stay Mont Royal

1 star Hotel | 438 Av du Mont-Royal Est, corner Rue Rivard beside Metro, MontRoyal above Cafe Noir Montreal, Quebec, Canada H2J 1W1

48.6% Overall Rating

1 out of 5 customers would recommend this property


  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • Internet / Wi-Fi
  • Washing machines
  • Express check-in / out
  • Late check-out
  • Reception (limited hours)
  • Communal kitchen
  • Internet access in public areas
  • Television room

Important Information

1. Any cancellation made before 30 days of arrival date will be accepted and the amount of the reservation will be refunded to the customer less the expenses incurred by the cancellation. 2. For any cancellationn made between 30 days and the date of arrival, the customer may make the cancellation but without right to reimbursement, 100% of your reservation will be charged to the customer. 3. Any changes or modificacion (i.e: date, room type, etc.) will be allowed but the customer will be charged modification fees. 4 The costs of modification or cancellation fees or annullations will be 30% of the total amount of the reservation. 5. All reservation will be charged the booking day. 6. Any refund that may be required will be done in the next 30 business days from the effective date of cancellation.

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Group of 15 or more traveling to Montreal?

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Overall Rating

1 out of 5 HostelBookers customers said that they would recommend 'Hotel Stay Mont Royal'

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Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 60% Value - 40%

Jamika Jorge petit

With my spouse / partner

Sightseeing & culture

27 September 2015

Liked: The location is good. Right next to the metro

Disliked: The owner is really disrespectful. He has no idea how customer service works. He did not want to provide us a place to store our luggage while our checking was delayed of two hours. normal answers of him would be : it's not my obligation , it's not my problem. The WORST customer service I have seen in my whole life In Canada. Really AVOID the place. I had to stay because they were no refund given. Other than that I would have RUN. Do NOT go there.