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Reviews of Hotel Stay Centre Ville

2 star Hotel | 910 Bldv Maisonneuve Est, Montreal, Quebec, Canada h2l1z1

75.4% Overall Rating

4 out of 5 customers would recommend this property

Recent review (22/08/2012)

Norman Liu thinks…

"Room 11 offers a lot: large windows for natural light, plenty of storage (a closet with hangers, and an imitation 18th-century wooden armoire), thoroughly renovated and impeccably clean bathroom…"

Read all Hotel Stay Centre Ville reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Fax
  • Photocopying
  • Express check-in / out
  • Reception (limited hours)
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Linen
  • Towel

Important Information

1. Any cancellation made before 30 days of arrival date will be accepted and the amount of the reservation will be refunded to the customer less the expenses incurred by the cancellation. 2. For any cancellationn made between 30 days and the date of arrival, the customer may make the cancellation but without right to reimbursement, 100% of your reservation will be charged to the customer. 3. Any changes or modificacion (i.e: date, room type, etc.) will be allowed but the customer will be charged modification fees. 4 The costs of modification or cancellation fees or annullations will be 30% of the total amount of the reservation. 5. All reservation will be charged the booking day. 6. Any refund that may be required will be done in the next 30 business days from the effective date of cancellation.

Group booking?

Group of 15 or more traveling to Montreal?

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75.4%

Overall Rating

4 out of 5 HostelBookers customers said that they would recommend 'Hotel Stay Centre Ville'

Atmosphere
76.0%
Location
84.0%
Facilities
68.0%
Cleanliness
80.0%
Staff
68.0%
Value
76.0%
Safety
76.0%
Refine your results Showing 2 of 5 reviews
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48.6%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 20% Cleanliness - 60% Value - 40%

Customer review

With my spouse / partner

Family Holiday

23 September 2012

Liked: Near the bus station, restaurants, public transportation

Disliked: This stay was OK at the start but we discovered, too late, that our room window was just in front of a bar with live music. We barely slept. We had a resevation for the 22nd as well. We asked for a room in the back of the building as our reservation shown (garden view) but they were already sold. The clerk was pretty rude when we mentionned it. So we didn't stay and took the bus back home instead.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Norman Liu

Alone

Events / festivals
Family Holiday

22 August 2012 Norman would recommend this property

Liked: Room 11 offers a lot: large windows for natural light, plenty of storage (a closet with hangers, and an imitation 18th-century wooden armoire), thoroughly renovated and impeccably clean bathroom (excellent shower, lots of soap and shampoo), huge TV, clean fridge, comfortable and spotless bed. The view over the street corner is great, the windows heavy enough that the room is relatively quiet in spite of the traffic outside. Breakfast fare is fresh and varied: excellent coffee, fresh banana bread, croissants, fresh apples and bananas, several flavours of yogurt, etc. Shame that the breakfast room is so small and only seats 4 people at a time, it gets a bit crowded after 8:30. The free Internet terminal at reception is helpful, and there is no curfew.

Disliked: Check-in is at 4pm, but it's possible to leave your bags with reception a few hours early. Rang the front doorbell many times and got no answer, tried to call the reservation number from a payphone and got no answer, and finally tried the doorbell again, one of the two teeenaged sons answered. A sign on the window says "Sorry, fully booked" but it would have been useful to include their separate phone number for enquiries (which they give you at check-in). The family who own this place are polite and helpful, but a bit shy and not particularly fluent in either French or English (I tried both on them). However, they seem to grenuinely care about their place. Room 11 had a few defects: some window blinds were either partially or totally inoperable (but at least there were curtains), the small table and two chairs were adequate but looked very cheap next to the bed and armoire, and the carpet looks a bit old. The bedside table features a bizarre lamp with a harsh red light, not sure why they can't provide a simple lampshade for gentler light.