Reviews of The Moon Hotel 2.5 star

4/bis Rue de la Montagne, Brussels, Belgium B - 1000

88.0%

481 out of 507 HostelBookers customers said that they would recommend 'The Moon Hotel'

Atmosphere
78.4%
Location
98.4%
Facilities
81.6%
Cleanliness
86.4%
Staff
91.2%
Value
87.2%
Safety
92.8%

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97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

20 May 2012 Customer would recommend this property

Liked: Free, fast internet - I had 16Mps one morning.

Disliked: Some late night noise - not from the street but people coming back late and talking. The place needs to upgrade soundproofing. More soft furnishings on floors required to stop foot noise.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

19 May 2012 Customer would recommend this property

Liked: The location is amazing. It is super close to the Grand Place and the Manneken Pis as well as many other things to see in the city. The rooms are very clean.

Disliked: The walls are thinner so it can be loud, but for the most part it was great!

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Mattia Mugnai

Alone

Sightseeing & culture
Work / volunteering

16 May 2012 Mattia would recommend this property

Liked: Nice people at the reception. Right in the center of the city

Disliked: Blankets didn't seem to be very clean

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

04 May 2012 Customer would recommend this property

Liked: location great

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Vijay Ramaswamy

With my spouse / partner

City break
Sightseeing & culture

01 May 2012 Vijay would recommend this property

Liked: fantastic location very clean

Disliked: nothing to dislike

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

25 April 2012 Customer would recommend this property

Liked: Location was amazing

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Shopping
Sightseeing & culture

23 April 2012 Customer would recommend this property

Liked: Central location, friendly and helpfull staff.

Disliked: No lift.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jingjing Liu

With my spouse / partner

Romantic getaway
Sightseeing & culture

18 April 2012 Jingjing would recommend this property

Liked: The place is really close to the city Center because it is in the Center! Minutes walk from central station literally. Room is comfortable and had a fabulous view. There is also tv provided.

Disliked: Jingjing left no negative feedback.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Pascale Van den Ostende

With friends / other travellers

Events / festivals

17 April 2012 Pascale would recommend this property

Liked: Very well located, very friendly staff

Disliked: Pascale left no negative feedback.

57.1%
Atmosphere - 20% Staff - 80% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 40% Value - 20%

Alexandra Neu

With friends / other travellers

Partying / nightlife
Sightseeing & culture

13 April 2012

Liked: The location.

Disliked: The gross blanket on the bed.. and there is no elevator

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

XIU FANG MICHELLE LIM

With friends / other travellers

Sightseeing & culture

12 April 2012 XIU FANG MICHELLE would recommend this property

Liked: Clean, spacious, well-maintained.

Disliked: The receptionist corner is very small and will jam up the stairway when there are too many people there.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

08 April 2012 Customer would recommend this property

Liked: very good location, 5-10min walk from central train station. lots of restarants and shops nearby, no worry to shop til late

Disliked: the night staff is quite rude, seems not willing to answer questions and is quite impatient

82.9%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Jose Junior Naraval

With friends / other travellers

Sightseeing & culture

26 March 2012 Jose Junior would recommend this property

Liked: The location of this hotel is really, really great. It is very close to the metro station, shopping area, and Grand Place.

Disliked: Poorly lighted corridors.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Herli Surjadjaja

With my spouse / partner

Backpacking / gap year
Family Holiday
Sightseeing & culture

21 March 2012 Herli would recommend this property

Liked: Great Location, near important attactions

Disliked: Herli left no negative feedback.

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Anna Zaremba

With friends / other travellers

City break

12 March 2012 Anna would recommend this property

Liked: Overall my stay was very pleasant. I liked the location the most. I had nice view from room.

Disliked: I didn't like the fact that there are no carpets in hallway and when somebody walks, the noise level is quite high.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Business / conference

10 March 2012 Customer would recommend this property

Liked: Convenient location. Very pleasant staff.

Disliked: it says "recently renovated" in the description. I doubt that still is the case.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

01 March 2012 Customer would recommend this property

Liked: Everything. For a couple, very cheap. Privacy, breakfast, great position. I was in some hostels in Brussels, this one was the best!

Disliked: Nothing was there which I would dislike.

68.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

27 February 2012 Customer would recommend this property

Liked: Good staff

Disliked: Access to rooms are a little complicated

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Kirsty Lamont

With my spouse / partner

Sightseeing & culture

31 January 2012 Kirsty would recommend this property

Liked: The staff were very helpful and pleasant and the location is just excellent. The hotel is very cheap for the location, if you only want somewhere to use as a base to sleep then this is for you!

Disliked: We were on the front and it was fairly noisy, also we had a cleaners closet right next to our room so they were in and out a lot in the morning. The breaklast isnt great BUT there are some lovely cafe's near by so this didnt bother us that much.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Laura Dent

With friends / other travellers

City break

30 January 2012 Laura would recommend this property

Liked: Very central to the Grand Place and walking distance to all central tourist destinations. Right next to the Central Station for easy access to the metro. Very clean, helpful staff and excellent value for money.

Disliked: Nothing

68.6%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Nikola Uzarevic

With friends / other travellers

City break

30 January 2012 Nikola would recommend this property

Liked: Location

Disliked: slow wifi,

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Monica Gutierrez

With friends / other travellers

Sightseeing & culture

24 January 2012 Monica would recommend this property

Liked: Location and breakfast included

Disliked: i did like everything

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Business / conference

23 January 2012 Customer would recommend this property

Liked: The good berth

Disliked: the narrow corridors

88.6%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

12 January 2012 Customer would recommend this property

Liked: The property was a great value, and the location couldn't have been better. The rooms were adequate, comfortable, quiet and clean - exactly as described on the website (though, unfortunately, not all rooms feature the zeebra covers that are pictured!). Staff were helpful in figuring out how billing for my stay was working, and spent time explaining things to me until I understood it.

Disliked: Hotel has no maps of the area and offers no restaurant recommendations, since "they offer wi-fi" - you're on your own for figuring out the city.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Foong Ng

With my spouse / partner

Romantic getaway
Sightseeing & culture
Visiting friends or family

07 January 2012

Liked: Reluctantly moved us to a non smoke smelling room (at our cost)

Disliked: Didn't have my booking so charged us full cost. Small sign out front - hard to find. Must have walked past 5 times before spotting it. Room smelt like cigarette smoke for a non smoking hotel, also had ash trays in each room.

The property's response is...


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.