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Reviews of AllYouNeed Hotel-Vienna2***

3 star Hotel | Große Schiffgasse 12, Vienna, Austria 1020

85.7% Overall Rating

5 out of 5 customers would recommend this property

Recent review (02/09/2013)

Andryo Haripradono thinks…

"Clean, breakfast is OK, location is quite good and central located - within walking distance from the central."

Read all AllYouNeed Hotel-Vienna2*** reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Lounge area
  • Internet / Wi-Fi
  • Restaurant
  • Safety deposit
  • Tours/Travel Desk
  • Wheelchair accessible
  • Fax
  • Concierge
  • Dry cleaning
  • Laundry service
  • Reception (limited hours)
  • Wake-up calls
  • Elevator / lift(s)
  • Internet access in public areas
  • Newspapers
  • Outside area
  • Pets allowed
  • Cot / crib
  • Infant bed
  • High chair

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

Beginning and end of accommodation 1. The Guest is entitled to occupy the reserved rooms as of 3 p.m. on the day of arrival. 2. The Guest must vacate the reserved rooms by 11 a.m. on the day of departure. 3. If a room is taken for the first time before 6 a.m., the previous night counts as the first overnight stay. Cancellation of accommodation contract 1. The accommodation contract may be cancelled by either Party before the Guest’s agreed arrival date by prior notice. The notice of cancellation must be in the other Party’s hands before the Guest’s agreed arrival date. 2. The cancellation charge depends on the time the notice is received before the agreed arrival date: – A cancellation up to 1 day prior to the agreed arrival day until 6 pm (local hotel time) is free of charge. – In case of later cancellation or if the Guest does not take up the reserved room without proof of cancellation the cancellation charge is 100% of the first night. 3. If the Guest has paid a deposit or left his credit card details as security, the room is reserved until noon the day after the agreed arrival date at the latest. Extension of accommodation An extension of the contract requires the agreement of the Hotel. Provision of substitute accommodation 1. The Hotel has the right to provide the Guest with suitable substitute accommodation if this is reasonable for him, particularly because the change is minor and objectively justified. 2. It is considered to be justification, for example, if the room is unusable, or other major operational circumstances require this action. 3. Any additional expenses for the substitute accommodation are paid by the Hotel. Guest’s obligations 1. Unless otherwise agreed, the agreed cost (in €) is due and payable at the end of the accommodation contract. The Hotel is not obliged to accept cashless means of payment such as cheques, credit cards, coupons, vouchers etc. All the costs necessary for acceptance of these documents, such as for telegrams, investigations etc. are charged to the Guest. 2. The Guest is liable in accordance with the provisions of compensation law for any damage and disadvantage suffered by the Hotel or third parties through his fault or the fault of a member of his party or other people for whom he is responsible, even if the injured party is entitled to claim damages directly from the Hotel. 3. The Guest is required to deposit valuables in the hotel safe, otherwise the Hotel cannot accept liability Guest’s liability for pets 1.Upon prior announcement, guests may bring pets to the Hotel. A charge must be paid for all pets. However, the Hotel reserves the right to reject pets in individual instances, in particular if a pet seems to pose a special threat. 2. Pets are not allowed in the restaurant area. 3. The Guest indemnifies the Hotel fully against any damage caused by a pet. End of accommodation 1. If the accommodation contract is agreed for a specific period, it ends when the time is up. If the customer departs early, the Hotel is entitled to claim the full agreed cost. 2. If the Guest does not vacate his room by 11 a.m., the Hotel is entitled to charge the room price for one further day. Place of performance and jurisdiction 1. The place of performance is the place where the Hotel is situated. Austrian substantive law is applicable. Beginn und Ende der Beherbergung 1. Der Gast hat das Recht, die gemieteten Räume ab 15 Uhr des Anreisetages zu beziehen. 2. Die gemieteten Räume sind durch den Gast am Tag der Abreise bis 11 Uhr freizumachen. 3. Wird ein Zimmer erstmalig vor 6 Uhr früh in Anspruch genommen, so zählt die vorangegangene Nacht als erste Übernachtung.

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85.7%

Overall Rating

5 out of 5 HostelBookers customers said that they would recommend 'AllYouNeed Hotel-Vienna2***'

Atmosphere
68.0%
Location
96.0%
Facilities
84.0%
Cleanliness
96.0%
Staff
80.0%
Value
84.0%
Safety
92.0%
Refine your results Showing 5 of 5 reviews
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62.9%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Family Holiday

28 September 2013 Customer would recommend this property

Liked: Its proximity to the underground station for easy access to the city centre

Disliked: the difficulty getting to it by car and that the cost of using their car garage was 15 Euro per night when the garage was half empty

85.7%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Andryo Haripradono

Alone

City break
Partying / nightlife
Relaxation/spa
Sightseeing & culture

02 September 2013 Andryo would recommend this property

Liked: Clean, breakfast is OK, location is quite good and central located - within walking distance from the central.

Disliked: Quite difficult to meet with other travellers here. I guess this is not that kind of place.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Family Holiday
Sightseeing & culture
Visiting friends or family

23 July 2013 Customer would recommend this property

Liked: Clean, tidy rooms and bathrooms, and had a comfortable garden area with beach chairs and a nice patch of greenery shut off from the city noises where you can sit and relax.

Disliked: The weekly offers board was not reguarly updated and some of the coupons were out of date

88.6%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

22 August 2012 Customer would recommend this property

Liked: Hotel but we got it cheaply through hostel bookers. Nice breakfast included. Helpful and friendly staff.

Disliked: Everything was fine

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Business / conference
City break
Sightseeing & culture

14 August 2012 Customer would recommend this property

Liked: Very convenient location for sightseeing in Vienna. Excellent service, friendly staff and good conditions at affordable prices.

Disliked: Customer left no negative feedback.


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