Reviews of Hotel Discovery 2 star

167 Franklin Street, Melbourne, Australia VIC 3000

78.1%

194 out of 323 HostelBookers customers said that they would recommend 'Hotel Discovery'

Atmosphere
68.0%
Location
93.6%
Facilities
72.8%
Cleanliness
72.8%
Staff
82.4%
Value
79.2%
Safety
77.6%

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82.9%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Celso Paiva

With friends / other travellers

Sightseeing & culture

13 February 2012 Celso would recommend this property

Liked: Staff was very very helpful. took time out to draw up a bar crawl for us which we enjoyed and were always helpful no matter how many people they had to attend. Location is good, walking distance from most things and with a few cheap restaurants close by.

Disliked: too big for my liking... doesnt really allow for that cosy hostel feel. No parking, which is a bit of a bummer as parking on the street can be expensive if your renting a car.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

Alone

Backpacking / gap year

08 February 2012 Customer would recommend this property

Liked: Good location and lots on offer.

Disliked: The room was smelly.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 60% Value - 40%

Leonardo Soto

With my spouse / partner

Backpacking / gap year

05 February 2012

Liked: The location

Disliked: The private rooms are extremely small, beds are shorter than the standard measures. Elevator didn't work for at least 2 days, and usually only 1 of the 4 washing machines was functional at a given time (and one particular day all of them were out of order)

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Cherise Scotland

With friends / other travellers

Backpacking / gap year

01 February 2012 Cherise would recommend this property

Liked: Value for money, staff very friendly, rooms very nice, showers nice, kitchen big - i stayed here for 8 nights over xmas and had a great time. Rooms were cheap, close to tram to go to St Kilda beach, in the centre of town so easy reach to all shops and bars and food shops. If i return i will definately be staying here again.

Disliked: Cherise left no negative feedback.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Cherise Scotland

With friends / other travellers

Backpacking / gap year

01 February 2012 Cherise would recommend this property

Liked: Value for money, staff very friendly, rooms very nice, showers nice, kitchen big - i stayed here for 8 nights over xmas and had a great time. Rooms were cheap, close to tram to go to St Kilda beach, in the centre of town so easy reach to all shops and bars and food shops. If i return i will definately be staying here again.

Disliked: The only annoying thing was that if you wanted to stay another night and couldn´t stay in the same room you had to check out at 10am leave your bags downstairs and then couldn´t check in again until 2pm! It wasn´t a major thing, so a tip make sure you book enough night or book extra night well in advance so you can stay in your same room.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture

31 January 2012 Customer would recommend this property

Liked: Helpful staff, nice atmosphere, good location, lots of people to meet, free internet

Disliked: Too many people on too little space, no place to sit for breakfast, lifts not working, stinking kitchen, it was too hot at the rooms and no good circulation or aircondition, which made it hard to sleep. Internet not always working.

The property's response is...

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Siri Brandels

Alone

Sports, adventure or outdoor activities
Work / volunteering

28 January 2012 Siri would recommend this property

Liked: open space, good music, big kitchen, nice interior design, roof top= awesome

Disliked: Not enough plugs for internet, would be nice with smiling staff,

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Martin O' Malley

Alone

City break
Work / volunteering

24 January 2012 Martin would recommend this property

Liked: I liked the fact that it is everything it says it is. I was very pleasantly surprised, being a hardened travel cynic, but great staff, great deals and a great location make this well worth a visit.

Disliked: Nothing

68.6%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year

20 January 2012

Liked: the location was good!

Disliked: Everything is prohibited, like food in the room, alcohol everywhere on the property (only in their bar where they can sell it!)! Free wifi is really slow because 50 people are using it every time in the lobby or you go there at 3 am! the kitchen is too small, not much space in the fridge and the rooms are not lovely furnished, I didn't liked it!

The property's response is...

34.3%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 20%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

17 January 2012

Liked: only the location, cause it was very close to the center of town

Disliked: the staff had been rude and rough. besides, the hostel, especially the pillows are really very dirty and disgusting. i almost puked when i saw the pillos, because they had been yellow instead of white covered with dirt and hairs, which didn´t belong to me... disgusting!!!!!!

The property's response is...

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

15 January 2012 Customer would recommend this property

Liked: Cinema, free wifi and breakfeast and the friendly stuff

Disliked: untidy kitchen, smelly rooms and floors, sometimes very crowded

71.4%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Esteban Castro

Alone

Work / volunteering

12 January 2012

Liked: I liked the free internet, something no common in Australia and the breakfast was OK.

Disliked: I disliked the old lift and the dirty men bathroom.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Giulia Agostini

Alone

Backpacking / gap year

09 January 2012 Giulia would recommend this property

Liked: cool

Disliked: Giulia left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Christian Bjerknes

Alone

Backpacking / gap year
Sightseeing & culture

03 January 2012 Christian would recommend this property

Liked: The location is great. Rooms are decent. Facilities are ok. Breakfast is nice. The free “pick-up” from the airport is convenient.

Disliked: This place is huge, so expect some serious crowds. It’s a bit old and worn down. Definitely not the most cozy place you are gonna stay, but perfectly adequate.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Tobias Pryning

With friends / other travellers

Backpacking / gap year

02 January 2012 Tobias would recommend this property

Liked: Prize, food, cinema, bar

Disliked: Could have used some lockers in the rooms...

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

LI WEICHIN

Alone

Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

30 December 2011 LI would recommend this property

Liked: Good

Disliked: LI left no negative feedback.

48.6%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 20% Value - 60%

Andrew George

With my spouse / partner

Backpacking / gap year

29 December 2011

Liked: Not a lot to be honest. The location is good but I'm afraid that's about all.

Disliked: The free wifi was a joke, advertised as having it and it was just finishing getting installed when we arrived. It's ok now on the last day but all other days it's been intermittent and you lose connection for 1/2 hour at a time. Plus you can't actually get it in your room either, only on the ground floor where the cafe and lounge area is and it's always really busy there so you have to fight to get a place, and there's not enough power points for everyone. The kitchen is a joke. Many others have criticised it in the review and I thought they might be over reacting but they really weren't. There's no actual ovens, only hobs, some of which don't work. The toasters take 10mins to toast. The place is dirty as people don't clean up after themselves and it's always really busy, not just at peak times. There's not enough storage space for chilled or dried food, the fridges stink and don't work half the time anyway. The cinema is really just an LCD TV mounted on the wall with some sofas in front, most of which are taken up by people just on their computers not even watching. I suppose for younger people who don't really care about these things it would be ok, maybe I'm just getting old (30) and grumpy! On the plus side it's really close to the CBD and I'm guessing if you're so inclined to go out drinking and stuff it's in a great location, but I'm not really into that sort of stuff anymore. The staff were generally ok and tried to help where they could, apologizing for the long queue times in reception.

77.1%
Atmosphere - 20% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

22 December 2011 Customer would recommend this property

Liked: it was cheap and value for money

Disliked: it lacked atmosphere

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

20 December 2011 Customer would recommend this property

Liked: the free brakefast was a grate idea the food on sale in cafe was good value and nice

Disliked: they had two lifts but one was broken and it got lots of people angry and there seemed no rush to get it fixed to many guist's for one lift

88.6%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

19 December 2011 Customer would recommend this property

Liked: It had a really good communal area for watching TV and movies. The kitchen was big and regularly cleaned. The showers were spotless.

Disliked: They offer money back from the airport shuttle if you stay 3 nights or more, however because we originally booked 2 and then extended our stay by an extra day we were not given this money back (you have to book this all in one go).

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

19 December 2011 Customer would recommend this property

Liked: good price (big dorm) for good value, really good breakfast with muesli, cornflakes, weet-bix and toast with jam

Disliked: only negative point is the kitchen: it is good equipt, but to small for the size of the hostel, at peak-hours it's not enough space to prepare your food

60.0%
Atmosphere - 20% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

17 December 2011

Liked: Michael from the reception gave us a good tipp for dinner!

Disliked: It's crowded and very commercial (paying with credit card costs extra). If you are one of the party people around 18 yrs old, you will love it!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

VAN PHUNG DAO

Alone

Sightseeing & culture

14 December 2011 VAN PHUNG would recommend this property

Liked: The price

Disliked: Nothing

85.7%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Work / volunteering

12 December 2011

Liked: Reall kind and helpful staff

Disliked: Felt very much like a big hostel, different have the social traveller environment..... maybe cause its just too big! The kitchen was very chaotic!

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jeremias Bauer

With my spouse / partner

Backpacking / gap year

12 December 2011 Jeremias would recommend this property

Liked: very close to Melbournes center, near Queen Victoria Market, clean and good breakfast

Disliked: A very big hostel, so it is not so familiar, kitchen offers to less cooking possibilities for the amount of people


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.