Reviews of Hotel Discovery

167 Franklin Street, Melbourne, Australia VIC 3000

82.3%

245 out of 384 HostelBookers customers said that they would recommend 'Hotel Discovery'

Atmosphere
72.8%
Location
89.6%
Facilities
82.4%
Cleanliness
75.2%
Staff
88.0%
Value
83.2%
Safety
84.8%

Refine your results Showing 254 of 265 reviews 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11   Next
Reset filter
97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals

21 May 2012 Customer would recommend this property

Liked: Friendly staff, cafe and lounge area, bar, very social

Disliked: A little bit far away from center of the city but it's super close to the Vic Market which makes up for it

65.7%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

21 May 2012

Liked: The property is in a pretty good location, easy to get around the CBD. Free wi-fi was useful but it only worked in the downstairs area, not in the rooms. the beds were pretty comfortable.

Disliked: The rooms were appalling. Tiny and cramped with nowhere to store your bags so the floor was just full of bags which I tripped overe every time I came in the room in the dark when people were asleep. There are no lockers to store your valuables so you have to keep them on you all the time. I'm glad I wasn't on a top bunk as there were no ladders to get up there. I wouldn't stay here again due to the poor quality of the rooms. Also, the life kept breaking which is fine for me as I don't mind taking the stairs, but the stairs go up to level 2 and then disappear - from asking people I was lead to the stairs through a maze of corridoors on level 2 - not signposted.

48.6%
Atmosphere - 20% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 20% Value - 60%

Edward Savage

With friends / other travellers

Backpacking / gap year

19 May 2012

Liked: The cafe food is amazing. Chef is excellent. Jobshop and travelshop are good, with friendly staff.

Disliked: Kitchen lacks space and facilities. Bathrooms are grimey and showers are bad but im told they are to be improved soon.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break

16 May 2012 Customer would recommend this property

Liked: Clean, good atmosfer, reasonable price, friendly helpfull staff, overall very good I would recommend to anyone.

Disliked: Nothing really

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 20% Value - 80%

Andryo Haripradono

Alone

Business / conference
City break
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

15 May 2012

Liked: Location is good. Rates are cheap.

Disliked: When I checked in, none of the beds were clean and ready. I went around the city and came back in late at night, found 2 empty (not clean) bed so I chose one and slept. Then someone came in and kicked me out as it was his bed (how was I suppose to know?). So I moved to the other bed. The next day, I complained to the cleaner then she cleaned my bed. So I left again to the city. When I went back, someone else took my bed cause it was the only one clean. That's it, I decided to rent a double room instead. So I moved to the 3rd floor. Guess what, toilets and showers are renovated on this floor. Really inconvenient to have to go to other floors to use the toilets. Not to mention that there is only one working lift (long queue btw). This place is a joke.

The property's response is...

65.7%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

15 May 2012

Liked: Right in the centre of Melbourne, everything is pretty much walking distance. You can get an all day rider (on the trams) for $7.60. Meals in the cafe are definitely value for money, you get a mountain of food on a plate! Laundry service is pretty good, it's nice to have your clothes tumble dried.

Disliked: The free wifi is only available on the ground floor where reception is, pretty poor and tends to cut out. Using their own comps for internet is way too expensive, $3 for 1/2/ hour. There is only one lift for this huge hostel and it is old and slow, unless you want to be waiting around for ages, take the stairs. Our room stank of urine and had damp stains all the down one of the walls. Breakfast is only 7-9am, which is great if you're working otherwise not worth waking up for. Beware of the showers, they sometimes change temperature of their own accord. We got scolded a few times, but otherwise okay!

The property's response is...

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife

15 May 2012 Customer would recommend this property

Liked: The beds are so comfortable, and the sheets clean! The rooms were spacious (I was in a 4 bedder). The staff were very friendly and was helpful in directing us where to go. Location is pretty good with several shops around the place (convenience shops, grocery store, and the Queen Vic Markets - great for a morning breakfast stroll!). However, it's about 15 minutes of a walk to the central (Flinders Stn etc), or a short tram ride up. Close to the nearest tram stop on Franklins/Elizabeth St, where you can catch 19,57,59 (19 and 59 to the middle of the city centre). Also: no lock out, and 24hr reception is awesome.

Disliked: THE LIFTS. If you're staying on lvl 3/4 - there is no other way to get up there other than using the lift. The lift is unbearably slow, unpredictable, and sometimes the buttons dont work when you press them! The rooms weren't clean from the previous stay (the beds were made though), and there were old magazines, soapbars, towels and someone's pair of boots in our room. The toilets were also far from our room (there are communal toilets on each floor and the floor is large).

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Yanhong Shen

With my spouse / partner

Family Holiday

13 May 2012 Yanhong would recommend this property

Liked: good location and facility

Disliked: the room is small a little

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Sightseeing & culture

10 May 2012 Customer would recommend this property

Liked: Location, free wifi, free breakfast.

Disliked: At kitchen, frige is full all the time. Stove is not easy to turn on or not working.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

08 May 2012 Customer would recommend this property

Liked: they have restaurant for if you wernt feeling like cooking or going out.

Disliked: the lifts need to be updated. or clearer stair signs put in for people wanting 3rd floor and higher.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Nicola Hotop

As a family with children

City break
Family Holiday
Shopping
Sightseeing & culture

07 May 2012 Nicola would recommend this property

Liked: Clean, well catered for, friendly, fun

Disliked: Great facilities, helpful staff, harder to meet people being so big except for the smoking area. Shame the rooftop was closed for renovations

71.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

05 May 2012 Customer would recommend this property

Liked: Good Location and free breakfast. Travel information is available.

Disliked: Bad smell in the corridor and lack of sockets in the room. Inadequate space for the individual in the dormitory.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Loic OLIVRE

Alone

Backpacking / gap year

04 May 2012 Loic would recommend this property

Liked: Heaps of things organised for party and just discover the city.

Disliked: The lift is badly slow :(.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Backpacking / gap year

25 April 2012 Customer would recommend this property

Liked: Free wifi, hostelcafe/bar, clean beds

Disliked: bathroom was very far away from my room, dirty toilets

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

udesh naidoo

With my spouse / partner

Sightseeing & culture
Visiting friends or family

23 April 2012 udesh would recommend this property

Liked: Great free stuff offered, centrally located and super friendly staff. Besides the comedy festival they also hosted some good events.

Disliked: .

85.7%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

23 April 2012 Customer would recommend this property

Liked: The staff is very friendly and helpful. The rooms have very basic furniture but it is clean and silent. The kitchen is big and well-equipped and the rooftop is really nice!

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Alana Karathanasis

With my spouse / partner

City break
Partying / nightlife

23 April 2012 Alana would recommend this property

Liked: Location and staff were great

Disliked: Alana left no negative feedback.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

21 April 2012 Customer would recommend this property

Liked: Free wifi, good location.

Disliked: They changed the rule in the lockers saying you couldn't keep things overnight in them and they would physically remove the locks which was terribly inconvenient because if you want to keep a few things secure you can't!

91.4%
Atmosphere - 40% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

vikki wilson

Alone

Backpacking / gap year

17 April 2012 vikki would recommend this property

Liked: free wifi, big kitchen, good cafe on sight, excellent city location, really helpful staff, good free activities

Disliked: can be a bit big and hard to meet people but doing the free activities helps

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Suzanne Pokorski

With friends / other travellers

City break
Partying / nightlife
Relaxation/spa
Shopping
Sightseeing & culture

16 April 2012 Suzanne would recommend this property

Liked: The hostel organized little outings and knew that a lot of the travelers were young and so they made their outings free ... The staff also were very knowledgable with the surroundings of Melbourne and were very helpful with directions.

Disliked: There wasn't any long length mirrors :p

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Danielle Chandler

Alone

Backpacking / gap year
Shopping

12 April 2012 Danielle would recommend this property

Liked: The location was fantastic! Free breakfast and wifi were great too, though the wifi was hit or miss unless you were in the lobby. The free walking tour and wine and cheese tasting were also great!

Disliked: The 8 bed dorm I was in was a little crowded and lockers in the room would have been nice.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Georgia McGrath

With friends / other travellers

City break

10 April 2012 Georgia would recommend this property

Liked: I had a great time at this hostel, and really enjoyed the easter party downstairs in the bar. We had so much fun in the bar downstairs, playing pool & drinking & dancing. The 16 bed dorms were huge & we met lots of nice people. Girls shower area was really good & spacious. My friend & I had a great time here!!!

Disliked: Georgia left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

06 April 2012 Customer would recommend this property

Liked: I liked the rooms- clean and big enough to fit all the bags in. Also the staff were very helpful and the tours you could book were very cheap compared to other places. Also free breakfast and free wifi is good (but you can only use free wifi on bottom floor).

Disliked: Difficult to meet people I found- many are long stays/ older than me. As a solo traveller it took a while to meet people. Also the bar was closed due to kids being in the hostel. This would have been an opportunity for me to meet people and they were advertising a bar night that day. I never got the opportunity to go to the bar but I heard they don't promote it well and its not that great.

62.9%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 40% Value - 60%

Daniel Wozniak

Alone

Backpacking / gap year

05 April 2012 Daniel would recommend this property

Liked: Staff were helpful regarding sorting out a room for me as the room I was supposed to be in was inadvertantly full.

Disliked: It was a bit disorganised as I ended up in 2 different rooms during my stay neither of which was the one I was supposed to be in. It is a big place and lacks the atmosphere one finds in smaller hostels. The rat I saw running across the kitchen one morning would also put many people off.

The property's response is...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

City break

31 March 2012 Customer would recommend this property

Liked: Excellent location, cool and friendly staff, nice breakfast, variety of services, free luggage storage

Disliked: Lack of indications like stairs


Make Booking

Enter your dates to check availability and prices

Valid
Invalid
Invalid Date Format
Invalid
Invalid Date - Cannot be in the past
Invalid
We can only accept dates that occur between 24/05/2012 and 24/05/2013. Please enter new dates.
Please select a check-in date
processing
No booking fees

No booking fees

The only major hostel booking site that doesn't charge a booking fee.

Group Booking Icon

Group booking?

Group of 10 or more traveling to Melbourne?

Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.