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Reviews of Hotel Claremont Guest House

3 star Hotel | 189 Toorak Road, South Yarra, Melbourne, Australia 3141

86.7% Overall Rating

292 out of 306 customers would recommend this property

Recent review (01/04/2014)

Anne Wilson thinks…

"The BEST hostel i have ever stayed at! And ive stayed in lots in Australia and the world. Charming property. Old world charm. Modern clean facilities and rooms. The best of a hotel, the best of a…"

Read all Hotel Claremont Guest House reviews

Facilities

  • Credit cards accepted
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Laundry service
  • Internet access in public areas
  • Internet café
  • Newspapers
  • Outside area
  • Television room

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Melbourne?

Contact us directly

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86.7%

Overall Rating

292 out of 306 HostelBookers customers said that they would recommend 'Hotel Claremont Guest House'

Atmosphere
80.0%
Location
84.8%
Facilities
88.0%
Cleanliness
92.0%
Staff
84.8%
Value
83.2%
Safety
94.4%
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94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Shopping
Sightseeing & culture

15 April 2014 Customer would recommend this property

Liked: Quiet. Quick and easy trip into the city.

Disliked: Electrical sockets were difficult to get at because of how furniture was squeezed into the tight space--not that the room was too small, just that the furniture didn't fit very well.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Anne Wilson

With friends / other travellers

City break
Shopping
Sightseeing & culture
Visiting friends or family

01 April 2014 Anne would recommend this property

Liked: The BEST hostel i have ever stayed at! And ive stayed in lots in Australia and the world. Charming property. Old world charm. Modern clean facilities and rooms. The best of a hotel, the best of a hostel. Towels and soap, tv in twin room. Complimentary breakfast and kitchen staff. Great location for chapel street shopping. Individual toilet and shower combo facilities. And the staff! A man behind the desk noticed that a weird man was talking to us outside the hostel and then offered to walk us to the station for saftey. Your own personal bodyguard! We felt very appreciative and impressed. We cant wait to come back.

Disliked: Absolutely nothing. For the price, extraordinary value.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break

25 March 2014 Customer would recommend this property

Liked: Clean rooms and showers.

Disliked: nothing

71.4%
Atmosphere - 40% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

12 March 2014 Customer would recommend this property

Liked: Tv in the room was a nice touch.

Disliked: No bar.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Business / conference
City break
Work / volunteering

10 March 2014 Customer would recommend this property

Liked: no

Disliked: no

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Constanze Hacker

With my spouse / partner

Backpacking / gap year

05 March 2014 Constanze would recommend this property

Liked: gute anbindung ins zentrum. kleine aber saubere zimmer. gut fur backpacker

Disliked: -

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Tuncay Kilic

With my spouse / partner

Backpacking / gap year
City break
Shopping
Visiting friends or family

03 March 2014 Tuncay would recommend this property

Liked: Nice atmosphere, more like a hotel. Free Wi-Fi, good location (2 stations/5min to center), very clean

Disliked: Rooms were quite small, internet slow

68.6%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 20%

Robert Henderson

Alone

Backpacking / gap year

26 February 2014

Liked: Decor

Disliked: Staff not quick to attend you at counter, unfriendly atmosphere

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Damien Eden

Alone

City break
Visiting friends or family

26 February 2014 Damien would recommend this property

Liked: Very nice character in an old Victorian style house. Easy location to get around Melbourne .

Disliked: The stairs ha ha

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

City break
Sightseeing & culture
Visiting friends or family

29 January 2014 Customer would recommend this property

Liked: Its more of a hotel than a hostel. It is super clean, has nice rooms with tv and towels provided. The area is very nice and close to everything.

Disliked: The kitchen does not have an oven.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Events / festivals
Sightseeing & culture
Visiting friends or family
Work / volunteering

25 January 2014 Customer would recommend this property

Liked: Exceptionally clean, quiet and comfortable.

Disliked: Not for those who want a social hostel atmosphere.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

01 January 2014 Customer would recommend this property

Liked: Good location. Good value for money. Friendly and helpful staff.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Visiting friends or family

31 December 2013 Customer would recommend this property

Liked: Hotel was very clean, bathroom and kitchen accommodations were great.

Disliked: A little far from the central area of Melbourne but it was very close to the train station and was a short ride away - so it was not too inconvenient.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Visiting friends or family

31 December 2013 Customer would recommend this property

Liked: The hotel was very clean and bathroom and kitchen accommodations were great.

Disliked: A little far from the central area of Melbourne but it was very close to the train station and was a short ride away - so it was not too inconvenient.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Family Holiday
Sightseeing & culture
Visiting friends or family

05 December 2013 Customer would recommend this property

Liked: Extreme friendliness and helpfulness of staff, included breakfast, very satisfactory kitchen dining area, very clean showers and toilets.

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Elspeth Pike

Alone

City break
Visiting friends or family

17 November 2013 Elspeth would recommend this property

Liked: Well located in a great, historic building.

Disliked: Typically high cost, could do with more bathroom facilities.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Events / festivals
Partying / nightlife

26 October 2013 Customer would recommend this property

Liked: Location was excellent

Disliked: Nothing

91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

17 October 2013 Customer would recommend this property

Liked: Location,cleanliness and breakfast staff .

Disliked: female receptionist not approachable and unhelpful most off the time

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

Alone

Partying / nightlife

14 September 2013 Customer would recommend this property

Liked: Awesome location

Disliked: Shared toilets

71.4%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Nicola Forsyth

With my spouse / partner

Backpacking / gap year

13 July 2013 Nicola would recommend this property

Liked: Great location in South Yarra, cheap and cheerful, includes breakfast and free wi-fi.

Disliked: Staff are unfriendly and lack social skills, twin rooms are a little like prison cells and the price of a nights accomodation varied depending on who you asked, in fact few of the staff seemed to know or agree on room rates so beware of paying more than you should.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

City break

08 July 2013 Customer would recommend this property

Liked: Quiet clean friendly dignified generous location value

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Family Holiday
Sightseeing & culture
Visiting friends or family

24 April 2013 Customer would recommend this property

Liked: the cleanliness

Disliked: nothing

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

peter micheal

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

07 April 2013 peter would recommend this property

Liked: clean, excellent location, very close to train and tram stations, close to the city, close to yarra river. i booked a room for 2 and it was secure, had a tv, fan and even air con (i did not use any of them but was nice to find them). toilets are clean. the room had towels and bed sheets. price was very reasonable and included breakfast

Disliked: nothing that i would remember to be honest

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Maria Victoria Halvardsson

Alone

Backpacking / gap year

01 April 2013 Maria Victoria would recommend this property

Liked: Great location, super close to the train and tram. Friendly staff, nice rooms :)

Disliked: It was clean, but it could have been better :)

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Yining GENG

With friends / other travellers

Events / festivals
Sightseeing & culture

26 March 2013 Yining would recommend this property

Liked: Staff are friendly, helpful and humorous. Washrooms are clean. Decoration and atmosphere is good. However, location is a disadvantage, as it is not in central Melbourne. If you arrive Mel at night (after 12 am) when all trams or trains are gone, you may only catch a cab to get there, and it is roughly 20 dollars from Southern Cross station

Disliked: 2-bed room is a little small