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Reviews of True Friends Hostel and Travel House

Hostel | 89a Nguyen Thien Thuat street, Loc Tho ward, Nha Trang, Vietnam 0583523273

83.2% Overall Rating

32 out of 37 customers would recommend this property

Recent review (03/02/2014)

"Very friendly staff, location very close to the beach and restaurants etc., lots of tours available at the desk."

Read all True Friends Hostel and Travel House reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Car Parking
  • Currency Exchange
  • Secure lockers
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Fax
  • Bicycle hire
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Internet access in public areas
  • Internet café
  • Television room

Purchasable Extras

  • Airport Pickup USD 16.24

What's Included

  • Luggage Room
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Nha Trang?

Contact us directly

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83.2%

Overall Rating

32 out of 37 HostelBookers customers said that they would recommend 'True Friends Hostel and Travel House'

Atmosphere
67.2%
Location
96.0%
Facilities
76.8%
Cleanliness
79.2%
Staff
95.2%
Value
87.2%
Safety
80.8%
Refine your results Showing 32 of 37 reviews 1 | 2   Next
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54.3%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

08 August 2014

Liked: The hostel was very cheap and relatively clean. The beds were comfortable.

Disliked: The hostel had absolutely no atmosphere and no socialising space as it is above a travel agent.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 40% Value - 60%

Shauna Furse

Alone

Backpacking / gap year
Beach / sunbathing

30 June 2014 Shauna would recommend this property

Liked: Very friendly and helpful staff.

Disliked: Wasn't very clean and the bathroom wasn't the nicest, but then it is quite cheap so it was ok for the money I paid.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

02 April 2014 Customer would recommend this property

Liked: Incredibly friendly staff!!!

Disliked: Breakfast facilities would be nice as surrounding area has expensive food.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Beach / sunbathing
Sightseeing & culture

03 February 2014

Liked: Very friendly staff, location very close to the beach and restaurants etc., lots of tours available at the desk.

Disliked: Balcony doors didn't close properly and not only was the noise a problem (I couldn't sleep even with earplugs, both nights), but it let in a lot of mosquitos and I left with bites everywhere. Some mosquito nets would be helpful here.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

JAMES EVERITT

Alone

Backpacking / gap year
Beach / sunbathing
City break
Sightseeing & culture
Work / volunteering

24 January 2014 JAMES would recommend this property

Liked: Location is excellent, staff are great, opportunities for tours etc., including motorbike trips to the Highlands. Recommended.

Disliked: Nothing.

65.7%
Atmosphere - 20% Staff - 100% Facilities - 80% Safety - 40%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing

03 January 2014

Liked: Friendly staff, we were allowed to use the room after check-out

Disliked: Very small/ narrow building, no common room

60.0%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

Alone

Backpacking / gap year

28 October 2013

Liked: Location

Disliked: Quite noisy at night and really small dorms of 6 beds.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Michelle Goodall

With my spouse / partner

Backpacking / gap year

28 September 2013 Michelle would recommend this property

Liked: good location. nice staff.

Disliked: bathrooms could be cleaner, but very good value for money.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

John Watts

Alone

Sightseeing & culture

17 September 2013 John would recommend this property

Liked: Location is ok

Disliked: Lockers were broken in the room. The rooms were also very cramped. Cheap hostel and ok for one night

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

01 August 2013 Customer would recommend this property

Liked: The staff are fantastic, they remember your name which makes you feel at home each time you arrive back. the beds are comfortable and the pillows are great (best sleep iv had in asia), the aircon works well. All bedding is clean. The offer you a shower before you get on the bus even though you have checked out.

Disliked: There is no commen room so not an easy place to meet people. The internet is a bit slow.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 40%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

29 July 2013 Customer would recommend this property

Liked: friendly staff

Disliked: The roomsafes are not safe!!!

68.6%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

24 July 2013 Customer would recommend this property

Liked: Very helpful staff, great location, only 2 blocks from the beach. But again you get what you pay for. Be aware as there is a True Friends Inn just a few houses down that has a common room and breakfast. But this one has no space to meet people if you are looking for a social place.

Disliked: Could use a proper cleaning all over.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Jessica Blincow

With my spouse / partner

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

19 July 2013 Jessica would recommend this property

Liked: The double room was very big and clean. The shower is also good. The location of the hotel is fantastic- right near the sea and lively bars.

Disliked: The room had wooden doors that opened onto a balcony so no window that you could look out of. This was not really a problem for us as we spent little time in the room during daytime.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

17 July 2013 Customer would recommend this property

Liked: Staff was friendly, rooms were nice, clean towel was given every day! Breakfast was also nice and the location perfect- beach was really close. I liked their snorkling tour!

Disliked: Internet was bad, didnt work in rooms, common room was very loud and noisy, you could hear everything in the room. Good for socializing but not for resting after a busy day!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

11 July 2013 Customer would recommend this property

Liked: The staff was amazing!! They were so friendly and helpfull! Me and my friend just missed our bus to Hoi An and the guy from the hostel quickly drove us to the next busstop on the back of his scooter. Then I left my ipod behind in the rush, which I hadnt even realized until they emailed me and send it free of charge to the next place I was staying. They were just the best and their customer service is pretty sweet :)

Disliked: The stairs are pretty small and steep, but that is just me, a lazy backpacker, complaining. Otherwise the rooms were really good and comfy.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

09 July 2013 Customer would recommend this property

Liked: Location and staff, breakfast was good and cheap!

Disliked: The shower was cold and most of the time dirty especially in the morning (7/8/9 am)

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Hassan Almosa

Alone

Backpacking / gap year

28 June 2013 Hassan would recommend this property

Liked: Really helpful nice and hard working staff that will help you into doing many stuff at nha trang. I really would recommenced it for the lovely staff and perfect location and value. One of the staff named May was very nice, friendly and helpful

Disliked: . I wish they had better lockers, but in general it's safe

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

18 May 2013 Customer would recommend this property

Liked: Super helpful staff, great location!

Disliked: A lounge area would make it even better, but then again, there's a beach 3min away..

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sofie Kjærhus

With friends / other travellers

Backpacking / gap year

13 May 2013 Sofie would recommend this property

Liked: It was perfectly located! Not long from both beach and bars. Everything within walkingdistance. Besides that the staff is very friendli and speaks very good english. The place also works as a traveling agengy, so you can book everything from tours till bustickets.

Disliked: The only negative thing was that the internet didn't really work. Sometimes I had wifi in the room but not enough to go on facebook. Instead they had to computers downstairs for free use, but sometimes the would'nt work either. But there are plenty of places around the city on restaurants and so on, where you can get internet, so it would'nt keep me away another time.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Sightseeing & culture

03 May 2013 Customer would recommend this property

Liked: Truly the most friendly staff ever. Let me check in super early when the overnight bus dropped me off at 7 am. Great travel advice. Very helpful.

Disliked: Ac didn't get that cool, wifi wasn't great.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Simon Alger

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

15 March 2013 Simon would recommend this property

Liked: Friendly staff, clean beds, does everything it says on the bottle. Good value for money.

Disliked: It is on a party street where music plays and cars hoot late into the night. Ear plugs help remove this noise but do not eliminate it completely.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lei Qin

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

02 March 2013 Lei would recommend this property

Liked: Clean room, hot water, computers, very good location, nice and helpful staff.

Disliked: Cannot think of anything.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Laura Chand

With my spouse / partner

Backpacking / gap year
Beach / sunbathing

28 February 2013 Laura would recommend this property

Liked: Good spacious room, great location 5 minute walk from the beach and bars and restaurants on your doorstep, friendly staff! Good budget accomodation! Aircon is a bonus!

Disliked: Hard bed, can get a little noisy from the street below but we had ear plugs so was no problem!

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Beach / sunbathing
Relaxation/spa
Sightseeing & culture

22 February 2013 Customer would recommend this property

Liked: Clean hostel room, friendly helpful staff. Staff had good suggestions of things to do, places to go etc. Always really helpful. Close to the beach and local bars. Changed the towels every day and cleaned the room so pretty good for shared dorm. All your stuff can be kept in a locked cupboard under the bed, which kept everything safe.

Disliked: Sometimes a little noisy as sound drifts from local bars, but not much they can do about that. Nothing a pair of ear plugs wouldn't resolve. Shower wasn't super, often very cold and poor water pressure.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

14 January 2013 Customer would recommend this property

Liked: Good location, big Lockers under beds

Disliked: They let us check in when we arrived from sleeper bus which was good for us but not for the people staying in he dorm. Same thing the next day. Fortunately we were leaving early but would be wary of that if staying more than one night.