Reviews of Elegance Hotel

85 Ma May Str, Hoan Kiem Dist- Hanoi, Hanoi, Vietnam .

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Customer Reviews & Ratings

83.5%

16 out of 18 HostelBookers customers said that they would recommend 'Elegance Hotel'

Atmosphere
85.6%
Location
92.2%
Facilities
81.1%
Fun
58.9%
Staff
95.6%
Cleanliness
90.0%
Safety
81.1%
Value
83.3%

Customer Reviews: What did customers think about Elegance Hotel?

What was the best part of your stay?
Date Elegance Hotel Customer Reviews Overall Rating
26 June 2008
Customer review

Although slightly more expensive than some hostels in the old quarter we really enjoyed our stay and felt the extra money was worth it. The hotel was on a quieter street, our bedroom was a good size with its own safe and computer with internet access. Air conditioning was effective and the complementary drinks and fruit bowel were replenished daily. The bathroom had a decent enough shower and there was always hot water. Staff were very accomodating, booking train tickets for us, organising a day trip to Ha Long Bay and rearranging tickets to a show when we decided we wanted to go at a different time. Breakfast was quite good in comparison to what some Vietnamese hostels serve up!

90%
02 April 2008
Customer review

super helpful staff, clean and lots of facilities including free internet and dvd players in room

87%
07 January 2008
Nidchanun Santhavesuk

the people their were very friendly and helpful so kind and nice. The facilities in the room are completed, desktop and internet.Location is perfect,however the room size seem slightly small if stay more than two persons should book room grade higher than satndard.

95%
21 October 2007
Customer review

Mr Hoang and the staff were so obliging and happy and helpful

100%
05 October 2007
Jim Corbett

The room was clean and beautifully presented. We had a junior suite and this included a balcony that looked out onto May Ma Street. Internet access was a real bonus. Each day we were given a variety of fresh fruit. The staff were friendly with the Duty Manager particularly good. Our booking included breakfast which was fantastic. The bowl of lolliies on each floor were wonderful and hard to resist.

92%
29 August 2007
Customer review

Facilities, clean, large rooms, staff friendly and helpful

77%
22 August 2007
Marina Pertsovsky

the staff was wonderful helped with absolutely everything!!!! the breakfast was delicious as well

100%
22 February 2007
Christine Lee

The room was very small, but efficiently arranged and had everything: refrigerator, cable TV, air conditioning - plus a computer with internet connection and complimentary tea and fruit. Room had a window and was attractively decorated. Staff were very friendly and helpful.

95%
22 January 2007
Una Tynan

Excellent value for money. Computer and free internet in room! Great staff. Cheap tours. I would highly recommend this hotel.

95%
28 November 2006
Customer review

Very friendly Staff

90%
07 November 2006
Customer review

Spanking new. Great Price and Location

75%
23 October 2006
Customer review

The hotel was in a fantastic location, in the Old Quarter! Where you want to be if you're a first comer! The people at the hotel were more than helpful and very friendly and welcoming. We weren't really looking to socialise heaps b/c it was a girl's catchup, but the hotel was busy! We had a great time there! Thanks for everything! Jeanette and Melissa

95%
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