Reviews of Ha Noi Phoenix 2 Hotel

12-Dao Duy Tu Lane, Hang Buom ward, Hoan Kiem, Hanoi, Viet Nam, Vietnam 10,000

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Customer Reviews & Ratings

93.1%

12 out of 12 HostelBookers customers said that they would recommend 'Ha Noi Phoenix 2 Hotel'

Atmosphere
91.7%
Location
100.0%
Facilities
91.7%
Fun
83.3%
Staff
95.0%
Cleanliness
95.0%
Safety
93.3%
Value
95.0%

Customer Reviews: What did customers think about Ha Noi Phoenix 2 Hotel?

What was the best part of your stay?
Date Ha Noi Phoenix 2 Hotel Customer Reviews Overall Rating
27 October 2009
Nicole Freeman

We stayed at the Hanoi Phoenix II hotel on our first night in Vietnam....The staff where so friendly and helpful. We were leaving the next day for Sapa and we booked a tour to Halong Bay through the hotel on our return to Hanoi. Our train arrived at 4.30am the day we had booked the tour and we were offered by staff to come back to the hotel and have a shower and breakfast for free before being picked up for Halong Bay. We conseqently booked a second night on our return from Halong Bay. The location was great too. Central to everything in the Old Quater. We were given a map of places to explore and we even got told where the cheapest best beer to drink was. We stayed in many styles of accomadation during our stay in Vietnam ranging from backpackers to 5 star resorts. Hanoi Phoenix II was one of the best places we stayed in regards to location and friendliness and helpfullness of staff.

97%
21 September 2009
Customer review

Location was great, but the bedding wasnt the best

70%
25 August 2009
Customer review

Location

77%
10 August 2009
Toya Smith

The staff were fantastic, they went beyond all expectations to make our stay there a memorable one :-)

97%
31 July 2009
Peter McKee

The friendly staff,spacious and clean rooms

100%
26 July 2009
Trevor Ingram

We only stayed for one night, but a very frienfly and helpful staff. If you have a room on the top floor, wearing earplugs could be a good idea, as the water pump on the roof tends to 'gurgle'.

80%
03 July 2009
Customer review

This hotel help me feel like my home ,enthusiatic ,friendly ,helpfull always here,Hotel located in center of the Old Quarter,so this is the best choice for tourist, i did some trips with them and they worked very well

100%
17 June 2009
Customer review

I booked this hotel on good review from customers and i did true This place is very good value for money I have been to Ha Noi many time and had good chance to stay some hotels and compare The hotel is very good location,room clean breakfast plus,staff friendly I would like to recommend it to our friend !

97%
15 June 2009
phan trang

I booked this hotel for 1 nights but after i stayed 3 nights ,it is perfect hotel,near everything restaurant, shops .All people here like family tea and coffee is available downstair until 9 pm Room clean and quite ,breakfast many option but i like noodle the best I will come back here again for sure

100%
12 June 2009
Customer review

This is one of the best mini hotel where i have stayed Room clean ,staff friendly, helpful Travel desk ran well I would like to recommend it !

100%
08 June 2009
Customer review

The location is very central,friendly staff ,helped me to arrange my trip like Ha Long and Sapa,room clean daily make up free breakfast and internet are bonus I would like to recommend to all customers!

97%
02 June 2009
Customer review

Very good location nearby all what tourists need like restaurants,shops.. Hotel clean and quite,Staff friendly,Helpfull I highly recommend to it !

100%
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