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Reviews of Jasmine Hotel

57 Lo Su, Hoan Kiem, Hanoi , Vietnam 20000

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Customer Reviews & Ratings

92.5%

14 out of 14 HostelBookers customers said that they would recommend 'Jasmine Hotel'

Atmosphere: 90.0%
Location: 98.6%
Facilities: 90.0%
Fun: 80.0%

Staff: 98.6%
Cleanliness: 94.3%
Safety: 94.3%
Value: 94.3%

Customer Reviews: What did customers think about Jasmine Hotel?

What was the best part of your stay?
Date	Jasmine Hotel Customer Reviews	Overall Rating
31 October 2009	Tracey Emms The staff were fabulous, rooms spacious and comfortable excellent value	90%

10 October 2009	john shakespeare Jasmine is family run, we were welcomed by the owner. The rooms are well decorated, good bathrooms, Wifi and Lan connection with a decent size TVand AC. The hotel is extremely friendly and know all guests by first name, nothing is a problem, they will book trips with well run outfits to Halong bay and Sapa + others. I would recommend this hotel to anyone who wants a hassle free stay in Hanoi.	95%

04 October 2009	Archibald Affleck excellent staff and the best breakfasts! highly recommended	95%

30 September 2009	Shirley Lee Very friendly staff that assisted me a lot during the stay....for example, making a watermelon juice when the restaurant is closed, lending a bathroom even i had checked out etc... Good location and easy to identify... If you are a light sleeper, pls choose a back room and forgo the street view.	100%

30 September 2009	Gabrielle Lawson very good hotel - rooms clean and comfortable, great location in old quarter close to lake and restaurants, very helpful staff and excellent breakfasts	95%

06 September 2009	Jing Hong CHIU Best stay ever	92%

04 September 2009	Gabi Reichart My partner and I booked in to the Jasmine Hotel really not knowing what to expect and we were so pleasantly surprised with our choice that I would hate for other travellers to miss out on this! Spring and River run the hotel and were so helpful with every aspect of our stay. They made us feel so welcome and happily helped us out with bus, train and air tickets, tours, and anything we needed to know. We used the Jasmine Hotel as a base, as we took off to visit Halong Bay and Sapa. The rooms are smart and clean, very tastefully decorated and with all the mod-cons. If there was an issue with anything we only had to ring reception and someone was up in a flash to sort it out. The helpfulness and friendliness astounded us. The food in the restaurant was good too - the breakfasts set us up for the day and we will really miss them! In short, this is a fabulous little hotel, in a great spot (in the heart of the Old Quarter). Value for money was great, but above all, the owners and staff made such a great impression on us that when we next visit Hanoi we would definitely stay there again.	95%

01 September 2009	Lina Encarnação I loved everything about the jasmine hotel in Hanoi, the warm welcome, the food, the thoughtfulness of the staff who are as helpful as one can be, the facilities and the location which is great. I would recommend it to everyone and hope to go back some day :-)	100%

29 August 2009	Customer review kind staffs	80%

28 August 2009	Customer review Nice place with very friendly staff. Good location.	92%

21 June 2009	Steffen Schulze-Ketelhut I particularly liked the friendliness and helpfulness of the management and staff. They really help regardings nights out in Hanoi, tour planning and any other questions one might have whilst staying there	100%

06 February 2009	peter dixon This is a brand new hotel at a fantastic price. Rooms are big and spotlessly clean. Best of all, though is the great management and staff-nothing is too much trouble and they give great advice. The best budget hotel I have stayed in during my thirty odd years off travelling to South East Asian. Oh.. and great omelettes!	100%

19 January 2009	Stephen Fitzmorgan I was one of the very first people to stay at this brand new hotel. As a matter of fact they were still running around putting all the finishing touches on it while I was there. The location is GREAT, about 1 minute to the Lake and really easy access to everything else in the Old Quarter. My room was very nicely attired and the mattress very comfortable. The elevator was a nice option after a long day of walking around the Old Quarter too! The staff is the same as from the Ritz (which I've also stayed at), so they were always friendly and helpful. I got to eat with the staff, and the food was fantastic. The menu is quite extensive and the free breakfast was much better than I had expected, not just bread and jam like many of the other places in the area. Overall I was very happy with both the hotel itself as well as the staff. I'll be happy to stay there again the next time I'm in Hanoi.	100%