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Reviews of HI - Washington DC Hostel

Hostel | 1009 11th Street, NW, Washington, Washington DC, USA DC 20001

88.6% Overall Rating

1093 out of 1183 customers would recommend this property

Recent review (20/08/2014)

"Library nearby, Ethiopian restaurant right next door, subway nearby, good neighborhood, near what I needed to be near."

Read all HI - Washington DC Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Laundry service
  • ATM / cash machine
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Outside area
  • Television room

What's Included

  • Breakfast
  • Linen
  • Towel

Important Information

HOSTEL CUSTOMS • A valid credit card is required for guaranteed reservations. If you need personal attention or have special needs, please call us or email us • Please retain your confirmation number when making a reservation • A $3 per person, per night Temporary Membership Fee for those who aren't members • Please show a government issued photo ID upon check-in • Check-in is at 2:00 PM on your arrival date, and check-out is at 11:00 AM on your departure date. Guests have until 2:00 PM on the date of arrival to cancel their reservation. Any guest who does not call and cancel by 2:00 PM on the date of arrival will be charged one night stay • Children under 12-years-old must stay with their guardian in a private room. Children 12-18 years-old must stay in the same room with their guardian • Extension requests made after 11:00 AM on the scheduled date of departure may require the hosteller to switch beds and/or rooms • FREE in-room lockers are provided (please provide your own lock). A limited number of electronic lockers are available for a small fee • The maximum length of stay is 14 days within a twelve-month period • Accommodations are available only to travelers from outside a 55 mile radius of the hostel • Refunds will be provided using the original method of payment "Accepted credit cards, for making reservations and paying for stays, are limited to VISA or Mastercard."

Group booking?

Group of 15 or more traveling to Washington?

Contact us directly

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88.6%

Overall Rating

1093 out of 1183 HostelBookers customers said that they would recommend 'HI - Washington DC Hostel'

Atmosphere
88.0%
Location
90.4%
Facilities
85.6%
Cleanliness
89.6%
Staff
91.2%
Value
83.2%
Safety
92.0%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

14 January 2011 Customer would recommend this property

Liked: good location, good staff

Disliked: no locker

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Heather Purdie

With friends / other travellers

City break
Sightseeing & culture

13 January 2011 Heather would recommend this property

Liked: Fantastic location for walking to all of D.C.'s famous sites. Great TV room and breakfast was extremely good value for money.

Disliked: The hot water was problematic and the heating system in the room was very noisy during the night. No wifi in the rooms.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture

13 January 2011 Customer would recommend this property

Liked: elevator, towels, TV room, free breakfast

Disliked: one night no warm water

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

11 January 2011 Customer would recommend this property

Liked: It was a really good atmosphere and the dorms were really nice

Disliked: I got the impression that despite the fact it was the middle of winter the air conditioning was on and blowing out cold air so I was really cold in the evening. It also made a lot of noise.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

11 January 2011 Customer would recommend this property

Liked: It's well situated near the With House, there is no need to use the bus or the subway to visit the National Mall. The staff is helful.

Disliked: Maybe the property need to be a little bit improved.

68.6%
Atmosphere - 100% Staff - 20% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year

10 January 2011 Customer would recommend this property

Liked: good location,

Disliked: the lift was crap, staff not overly helpful, windows in our room wouldnt open and no a/c (turned off in winter) handyman wouldnt come open windows with the key.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

07 January 2011 Customer would recommend this property

Liked: Location is great if your arriving by megabus, it's only a short walk from the stop.

Disliked: They really need to replace the lift. It's soooooo slow, and the door often won't close completely unless you hold down the close door button. Expect there to be times when you wait 5-10 minutes for the lift to arrive. At one point right before I left the lift broke completey Shower are has limited privacy. Staff were not always friendly, but they were helpful. Events organised by the hostel did not always take place as planned

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

VIANNEY Duburque

With friends / other travellers

Backpacking / gap year

06 January 2011 VIANNEY would recommend this property

Liked: good

Disliked: almost nothing !

45.7%
Atmosphere - 20% Staff - 40% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 40% Value - 20%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

28 December 2010

Liked: The volunteers who give tours. Also, there is one nice guy who works on the front desk, so you have about a 20% chance of someone being nice to you.

Disliked: Too many rules..... When you treat people like animals, they start behaving like it. Kitchen sinks are gross; unhelpful staff; room cards that stop working 1+ times per day; breakfast runs out before finishing time; broken showers; Broken outlets; broken pcs; broken printer; broken dryers; faux parties where the staff begrudgingly put out some ? left over food.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jialiang Zhao

Alone

Sightseeing & culture

26 December 2010 Jialiang would recommend this property

Liked: Good location and clean rooms

Disliked: No

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

chih ching hsu

With friends / other travellers

Business / conference
City break

26 December 2010 chih ching would recommend this property

Liked: perfect

Disliked: nothing

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

22 December 2010 Customer would recommend this property

Liked: The lounge/TV room is good and breakfast is okay for a continental (although fresh fruit salad - not canned - and some yoghurt would spruce it up a bit). The location's good but because not much happens in downtown DC on a weekend it can feel pretty dead.

Disliked: The kitchen is way too small and the way the sinks don't drain and dishes get stacked up meant I'd wash everything before I'd use it so I knew it was clean. Having said that, the number of fridges and the freezer were great. The bedroom was either too hot (sauna hot!) or cold and of the 4 days I was there on 2 there were constant cold showers (with the odd blip where if you were around you got a hot shower). Not great odds. It's not a cheap hostel to stay at so would expect if they are charging a decent price then they deliver at least on the basics like hot showers. Hearing "We've called maintenance" again wears thin when you need to catch a bus and your only option to wash is with freezing water.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

22 December 2010 Customer would recommend this property

Liked: i liked daily event, every day in a week such as free tour or visiting free music concert at night.

Disliked: Breakfast service, I was not satisfied since there was no more milk when it is done. The staff who is serving breakfast didn't provide more milk for the people who come later.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Justin Layland

With friends / other travellers

Sightseeing & culture

20 December 2010 Justin would recommend this property

Liked: It was in a easily accessible area.

Disliked: I disliked the beds, the bar running underneath the mattress that ran vertically made sleeping uncomfortable. Also the hot water did not work on two showers on the 8th floor. As well as the heat was turned off in the men's bathroom the day after my stay there making the bathroom very cold.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Events / festivals
Sightseeing & culture

14 December 2010 Customer would recommend this property

Liked: Good location. Clean rooms with lockers.

Disliked: Bathroom and kitchen not very clean.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

08 December 2010 Customer would recommend this property

Liked: It`s a calm and nice place, even if you stay in large dorms. I liked the atmosphere, everybody was nice, it was very clean, the bathroom and showers were in a really good condition. The hostel was in a good location and the breakfast was good. I definitively like HI hostels!

Disliked: There`s nothing I disliked. Everything was great!

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Yash Gupta

Alone

Sightseeing & culture

07 December 2010 Yash would recommend this property

Liked: Close to major attractions, friendly staff, really good hostel sponsored tours and social gatherings, staff resolve problem promptly

Disliked: The wi-fi signal keeps getting worse as you go higher in the building. The heating in the winters was an issue for me on the first night, but the staff resolved it when I complained

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

lin lan

Alone

Sightseeing & culture

30 November 2010 lin would recommend this property

Liked: Very good. It's clean and safe. The staff is friendly and helpful. Free breakfast is delicious. Moreover, it's a good place to know more people.

Disliked: Nothing.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year
City break

30 November 2010

Liked: good

Disliked: good

85.7%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Business / conference

28 November 2010 Customer would recommend this property

Liked: Excellent amenities.

Disliked: The beds were rather old, and not especially comfortable

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Ramon Rosati

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Partying / nightlife

24 November 2010 Ramon would recommend this property

Liked: Really good hostel. Fair price, excellent location. Very clean, safe and well organized. Staff friendly and helpful.

Disliked: Luggage storage available for fee only (4USD).

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Michael Smith

Alone

City break

21 November 2010 Michael would recommend this property

Liked: Really good location. Could walk to everything.

Disliked: No food served or bar meant that mixing with other travellers was a bit hard.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ira Coover

With friends / other travellers

Sightseeing & culture

08 November 2010 ira would recommend this property

Liked: clean and friendly

Disliked: Don't know the answere to number 7

77.1%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Siobhan Bradley

Alone

City break
Events / festivals
Sightseeing & culture

02 November 2010 Siobhan would recommend this property

Liked: It's central location. The cost.The couches in the 'sitting room' area.The number of computers available for the internet.Able to store bags (in paid lockers) while away from hostel.

Disliked: Needs a good lick of paint/ revamp to tidy it up. Needs better circulation of air- far far too stuffy in bedrooms/ hallways- wasn't possible to open some windows. Breakfast was ok - but not great - plastic bagels, one type of muffin, processed cream cheese - with the number of people passing through there the hostel could easily offer a more imaginative/healthy/ varied breakfast at a good cost to itself. On checking in, I had to DRAG the info out of the person checking me in - as to how to find the room, how to use the lift/security system/ access during day/night to hostel. Even still i wasn't told about breakfast nor about how to deal with the laundry (used sheets/towels etc) at the end of the stay. Depending on the person I dealt with at the desk at any time after that, determined the level of courteousness/ service I got- 1-2 people were v. friendly/helpful/knowledgeable and used initiative - the others (most of them) made you feel like you were an inconvenience / dismissive and certainly had limited understanding of how to communicate with people from out of town and are not familiar w/ the way things work/run in teh city- giving directions was dire!! I say this even though I've travelled WIDELY across teh world, am independent, great sense of direction & initiative and only ask help if I need it....poor barometer most of the staff. Friendly enough though.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

31 October 2010

Liked: The location is great!You can walk to so many places in ~20 minutes. And the metro stop is also really close by.

Disliked: Some people in my 10 bed room slept really early and so if you plan on staying out late, get ready to undress in the dark.