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Reviews of HI - Washington DC Hostel

Hostel | 1009 11th Street, NW, Washington, Washington DC, USA DC 20001

88.8% Overall Rating

1109 out of 1199 customers would recommend this property

Recent review (14/09/2014)

Björn Schuster thinks…

"Clean rooms with lockers. The shower room was ok. There is a breakfast until 9:30."

Read all HI - Washington DC Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Laundry service
  • ATM / cash machine
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Outside area
  • Television room

What's Included

  • Breakfast
  • Linen
  • Towel

Important Information

HOSTEL CUSTOMS • A valid credit card is required for guaranteed reservations. If you need personal attention or have special needs, please call us or email us • Please retain your confirmation number when making a reservation • A $3 per person, per night Temporary Membership Fee for those who aren't members • Please show a government issued photo ID upon check-in • Check-in is at 2:00 PM on your arrival date, and check-out is at 11:00 AM on your departure date. Guests have until 2:00 PM on the date of arrival to cancel their reservation. Any guest who does not call and cancel by 2:00 PM on the date of arrival will be charged one night stay • Children under 12-years-old must stay with their guardian in a private room. Children 12-18 years-old must stay in the same room with their guardian • Extension requests made after 11:00 AM on the scheduled date of departure may require the hosteller to switch beds and/or rooms • FREE in-room lockers are provided (please provide your own lock). A limited number of electronic lockers are available for a small fee • The maximum length of stay is 14 days within a twelve-month period • Accommodations are available only to travelers from outside a 55 mile radius of the hostel • Refunds will be provided using the original method of payment "Accepted credit cards, for making reservations and paying for stays, are limited to VISA or Mastercard."

Group booking?

Group of 15 or more traveling to Washington?

Contact us directly

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88.8%

Overall Rating

1109 out of 1199 HostelBookers customers said that they would recommend 'HI - Washington DC Hostel'

Atmosphere
82.4%
Location
92.8%
Facilities
86.4%
Cleanliness
90.4%
Staff
88.8%
Value
87.2%
Safety
93.6%
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88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

27 July 2012 Customer would recommend this property

Liked: The daily free tours and trips were great and the volunteers were super enthusiastic.

Disliked: The lift was very slow, but there were 2 sets of stairs so it was easily avoided. The staff were a little unhelpful when we asked to turn the airconditioner down in our freezing room.

The property's response is...

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

17 July 2012 Customer would recommend this property

Liked: Feels very secure. Breakfast was good. Not too far from the main sights, close enough to metro too.

Disliked: The guy at breakfast gets a little annoying after a while (we only stayed two days, so I'd say after the first day...)

The property's response is...

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Dusan Berek

Alone

Relaxation/spa

10 July 2012 Dusan would recommend this property

Liked: Location and staff

Disliked: No comments

The property's response is...

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Peter Lansdowne

Alone

Events / festivals
Sightseeing & culture
Visiting friends or family

04 July 2012 Peter would recommend this property

Liked: This was my first stay at a hostel in many years. I am now nearly 60 years old and was a bit apprehansive about being the old guy staying with a bunch of young guys. But my experience was great. I felt welcomed and not at all out of place. Great affordable place to stay. Highly recommended.

Disliked: AC was not what is needed to be. Way too hot in many rooms.

The property's response is...

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Dean Crisp

Alone

Backpacking / gap year

27 June 2012 Dean would recommend this property

Liked: Nice location and nice spacious clean rooms. Staff were friendly and helpful. Breakfast guy really made you feel welcome and brought everyone together in the morning. Pool table and piano were good additions.

Disliked: Not enough communal space. Often no seats remaining. Slightly more expensive than other hotels. Air con was very cold at night particularly on beds near it.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kathy Dyer

Alone

Work / volunteering

12 June 2012 Kathy would recommend this property

Liked: CLEAN!!! and very well-located, I was especially impressed with the laminated information cards located in the rooms to find essentilas such as the Post Office, Metro Station to the airport, varieities of nearby restaurants, etc. Even though I did not take part in the free tours offered by the hostel, I was amazed that they offer the free service.

Disliked: One negative that needs to be taken care of IMMEDIATELY: As the mother of Marine Lcpl Chris Dyer, KIA 8/3/2005 Iraq.......I was dismayed to see posters in the elevators and hallways advertising a tour of ~IOWA JIMA Memorial, as opposed to IWO JIMA Memorial. This is embarrassing! They need to re-do the posters with the correct spelling|!!!!!

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Beverly Simpson Headon

With a large group / tour

Sightseeing & culture

11 June 2012 Beverly would recommend this property

Liked: Excellent place to stay, great staff, very helpful, great character

Disliked: Not a real dislike but elevator was pretty slow, but it is what it is....was fun anyways

The property's response is...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

Alone

Sightseeing & culture

01 June 2012 Customer would recommend this property

Liked: The staff were very helpful, and (like all HI hostels) a safe bet to stay

Disliked: They messed up my booking, and it took a while to figure out what to do with me

The property's response is...

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Work / volunteering

28 May 2012 Customer would recommend this property

Liked: The free bananas at the reception desk.

Disliked: Some confusion between staff members.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

John Aguilar

Alone

Events / festivals
Sightseeing & culture

21 May 2012 John would recommend this property

Liked: The staff were friendly, informative, attentive, and were eager to ensure that each customer's needs were met. The atmosphere was very cheerful, clean, and welcoming to the tired traveler. They posted daily free and exciting events for visitors to consider.

Disliked: The magnetic door cards were a bit wonky. While I appreciated the added security, I did have to put up with going down to get another card when mine became demagnetized somehow. The good news is I was not trapped in the hall naked.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

21 May 2012 Customer would recommend this property

Liked: Great place to stay, helpful staff, good breakfast, clean and nice bathrooms, most comfortable hostel bed i ever slept in!

Disliked: Nil

The property's response is...

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

14 May 2012 Customer would recommend this property

Liked: It is a hostel set up but it looked nicer than the average. It won't hurt to do little inexpensive improvement in beauty. It was a great idea to have bananas for the guests. The front desk and all the crew were agreeable and helpful. It was awesome to have locker room for 1st /last day enjoyment. Four dollars is not much.

Disliked: The closest metro was 4 blocks far but that can't be changed.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

14 May 2012 Customer would recommend this property

Liked: Location Cleanliness

Disliked: No free WiFi in dorms.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

City break

10 April 2012 Customer would recommend this property

Liked: Friendly and helpful staff, free wifi, good location just about in walking distance from the Mall and associated sites, and reasonably handy for the bikeshare and metro too. Free pool table's a bonus, and a nice communal area. Would definitely recommend.

Disliked: Customer left no negative feedback.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alejandro Lopez

Alone

Sightseeing & culture

09 April 2012 Alejandro would recommend this property

Liked: Location, staff, the guests, etc.

Disliked: Nothing.

The property's response is...

54.3%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 100% Value - 40%

Customer review

With my spouse / partner

Business / conference

28 March 2012

Liked: Very very clean. Free Breakfast.

Disliked: Staff is not very bothered to help. I've been to many hostels and this is the only one that doesn't keep your luggage for free in case you need to stay in town for some hours after the checkout.

The property's response is...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Events / festivals
Shopping
Sightseeing & culture

24 March 2012 Customer would recommend this property

Liked: It felt more like a hotel with the hostel environment.

Disliked: The walls are thin, I would recommend ear plugs.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Gabriel Candela

Alone

Backpacking / gap year
Sightseeing & culture

22 March 2012 Gabriel would recommend this property

Liked: Clean, lockers in the room, key card, wifi free, towels and breakfast free

Disliked: Nothing to comment.

The property's response is...

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

18 March 2012 Customer would recommend this property

Liked: Convenient, reliable

Disliked: No

The property's response is...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Paul Harrington

Alone

Sightseeing & culture

10 March 2012 Paul would recommend this property

Liked: Very good hostel,great location,great staff really liked this hostel.

Disliked: Only complaint was the elevator.It was unbelievably slow and should be replaced.I know its seen as a bit of a feature but everyone i met were really irritated by it and the cleaning staff seemed to spend most of their day in it.

The property's response is...

77.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

01 March 2012 Customer would recommend this property

Liked: free breakfast, the ability to hire a free umbrella.

Disliked: elevator was very slow, maintenance staff were rude when entering the room at 7:45am. both washing machines weren't working.

The property's response is...

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Work / volunteering

29 February 2012 Customer would recommend this property

Liked: The location was great.

Disliked: Too cold at night.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Victoria Campbell

Alone

Visiting friends or family

28 February 2012 Victoria would recommend this property

Liked: Very good location. Nice service by the staff

Disliked: Victoria left no negative feedback.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Steve Paez

As a family with children

Family Holiday

22 February 2012 Steve would recommend this property

Liked: I love hi

Disliked: Maybe that not is close a stop subway, but is not problem of hi.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

SAMI EL GUIZANI

Alone

Backpacking / gap year

10 February 2012 SAMI would recommend this property

Liked: Everthing, the staff and the cleaning women from Salvador are good fun and did a great job as usual. i also enjoyed teaching spanish to John the breakfast man. he's funny. he will expect you to say good morning to him in a language other than english. BEWARE !!

Disliked: nothing

The property's response is...