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Reviews of Green Tortoise Hostel San Francisco Hostel

494 Broadway, San Francisco, USA

Atmosphere 89%

Cleanliness 85%

Facilities 90%

Location 91%

Safety 91%

Staff 89%

Value 86%

What's Included

  • Breakfast
  • Linen
  • Luggage Room

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Airport Transfers
  • Bicycle Hire
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Card Phones
  • Common Room
  • Foosball
  • Free City Maps
  • Free Internet Access
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Meeting Room
  • Pool Table
  • Reading Light
  • Reception (limited hours)
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines
  • Washing machine

Purchasable Extras

  • Towel 1.00USD

Important Information

The prices listed do not include tax. Taxes are added to your total reservation price at check-in. A 16.25% tourist and hotel tax will be added when the nightly rate is $40 or more, and only 1% tax will be added when the dorm bed rate is less than $40..
There is a $20 cash key deposit per person which is returned upon checkout. The key deposit must be paid in cash.
We accept Visa, MasterCard and US cash for payment at the hostel. Credit card surcharge is $1 extra per night for dorms, and $2 extra per night for private rooms. No surcharge for US debit cards or cash.
Checkout is at 11am. Check in is at 4pm or earlier depending on availability. Please check with reception. Our luggage room is available for those times before and after.
Guests under 18 years old must be in a private room with their parent or guardian.
Each guest much show a government issued photo ID from outside of the Bay Area. We do not host anybody living in the Bay Area. Proof of travel may be required.
We do not accept groups of more than 4 people. Group bookings consisting of 5 or more persons may be asked for payment prior to arrival. Please contact the hostel directly.
We have a 48 hour cancellation policy. Reservations canceled within 48 hours will be charged for the price of the first night.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Atmosphere 89%

Cleanliness 85%

Facilities 90%

Location 91%

Safety 91%

Staff 89%

Value 86%

Showing 1-10 of 135 reviews

60% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 20%
60% Overall Rating

Anonymous
08 Sep 2016

Travel Type:
Alone

Trip Type:
Business / conference

Age Range:
41+

Liked: Location

Disliked: Run down building

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
05 Aug 2016

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Age Range:
31-40

Liked: I loved the fact that so much of the original architecture is still in place. The staff was friendly, and it was remarkably quiet given the location. It was a great value in an expensive city!

Disliked: It's hard to get a bathroom in the morning, even just to brush your teeth.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
26 Mar 2016

Travel Type:
Alone

Trip Type:
Shopping, Work / volunteering

Age Range:
25-30

Liked: location

Disliked: booking system

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
15 Jan 2016

Travel Type:
Alone

Trip Type:
Visiting friends or family

Age Range:
41+

Liked: Lots of activities for travelers to get to know other travelers especially for those traveling alone. Fun atmosphere!

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
94% Overall Rating

Anonymous
14 Oct 2015

Travel Type:
Alone

Trip Type:
City break

Liked: Very friendly staff, clean and great location. Free dinner 3 nights a week is also very useful

Customer would recommend this property

57% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 60%
  • Value - 60%
57% Overall Rating

Anonymous
16 Sep 2015

Travel Type:
Alone

Trip Type:
Family Holiday, Visiting friends or family

Liked: Overall a great stay-- centrally located and ample food provided in the free meals. The rooms were clean, and I was happy that shampoo, conditioner & soap were provided in showers. Large number of bathrooms & showers-- I'd advise against going anywhere barefoot, including within the showers (flip flops are a good idea).

Disliked: There was a mild odor in the main hall and the bathrooms were quite small (door hits the toilet in a few of the bathrooms).

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 60%
74% Overall Rating

Anonymous
16 Sep 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Good location and friendly staff. Only stayed two nights but found the atmosphere a bit lacking. Free dinners 3x per week is a good touch.

Disliked: Patchy wifi, atmosphere wasn't great.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
07 Sep 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: everything it's better than your expectation!!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
07 Aug 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture, Sports, adventure or outdoor activities

Liked: It's a huge hostel where it is easy to get to know other travelers. They have a huge room for breakfast and other activities. The breakfast was very diverse and tasty (never seen before in an American hostel!). The hostel has style and is well located in the center of the SF directly next to the Columbus Street (bars, restaurants and coffeehouse). They have several bathrooms (shower and restroom) in the hallway so I never experienced a line in front of one of them. They offered plenty of activities during my stay so it got never boring. The wifi shows very good reception in every room. Computers with a printer are available for everyone for free.

Disliked: Maybe the price but considering the location San Francisco (probably the most expensive place for hotels/hostels) and the quality of this hostel I would definitively choose this location again.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
01 Aug 2015

Travel Type:
With friends / other travellers

Trip Type:
Beach / sunbathing, City break, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: This hotel was absolutely fantastic in every way. Staff were incredible, and went out of their way to help me when I was injured and sick. There are plenty of bathrooms. The bedrooms and bathrooms were amazingly clean. The breakfast was quite good. The location is great, in a really safe area. There is some street noise every night but this was well worth it and I think you'd have this anywhere. This was a great place to stay in San Fran.

Disliked: Honesty nothing.

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