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Reviews of HI San Francisco - Downtown San Francisco Hostel

312 Mason Street, San Francisco, USA

Atmosphere 92%

Cleanliness 90%

Facilities 89%

Location 91%

Safety 90%

Staff 95%

Value 82%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Free City Maps
  • Free city tour
  • Fridge Freezer"
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Reading Light
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • WiFi

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 92%

Cleanliness 90%

Facilities 89%

Location 91%

Safety 90%

Staff 95%

Value 82%

Showing 1-10 of 161 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
01 Jan 2017

Travel Type:
As a family with children

Trip Type:
Family Holiday

Age Range:
18-24

Liked: Very organised, love the architecture, ergonomics, everything in its place, all facilitues were provided, beds comfortable, bathrooms clean, lits of bathrooms too, nice breakfast quick one, great rules to keep people in line, the tours alas cancelled due to weather. Quite flexible and safe in terms of waiting area before and after check in. I even got pri.t outs when i urgently needed one. Wifi free!

Disliked: The price was just a little higher than i was expecting to spend. But all goid in the end

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating


09 Oct 2016

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Age Range:
31-40

Liked: Very centrally located. The rooms are well equipped with a shelf with usb/power sockets. The hostel organised cycling tour was great.

Disliked: The location was central but there are quite a few homeless in the neighbourhood. Also when I stayed in Oct16 the construction nearby started at 07:30 - not a big issue for me, but night owls might be tired.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
91% Overall Rating

Anonymous
24 Aug 2016

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Age Range:
41+

Liked: Friendliness of staff.

Disliked: Expensive for an HI hostel...

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
13 Aug 2016

Travel Type:
Alone

Trip Type:
Business / conference, City break

Age Range:
25-30

Liked: Very clean. The rooms are well equipped and look new. Nice breakfast.

Disliked: Maybe not enough bathrooms/showers.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 60%
86% Overall Rating

Anonymous
06 May 2016

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Age Range:
31-40

Liked: Nice location...

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
12 Feb 2016

Travel Type:
Alone

Trip Type:
Visiting friends or family

Age Range:
41+

Liked: Location

Disliked: Nothing

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
91% Overall Rating

Anonymous
23 Dec 2015

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Good central location. Good complimentary breakfast. Clean.

Disliked: Room a little stuffy but not terrible

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
11 Dec 2015

Travel Type:
Alone

Trip Type:
City break, Relaxation / spa, Sightseeing & culture, Visiting friends or family

Liked: Great people. Amazing bagels at bfast

Disliked: Nothing, wish it was cheaper but great value.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
08 Dec 2015

Travel Type:
As a family with children

Trip Type:
Family Holiday

Liked: Friendly staff, excellent location, good in house activities, comfy rooms, fairly quiet considering it's a hostel. We came with our 4 kids & it was all good. Great breakfast too.

Disliked: Didn't have any dislikes

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
08 Nov 2015

Travel Type:
Alone

Trip Type:
Business / conference, City break, Sightseeing & culture

Liked: I'ts clean, it's friendly, it's awesome.

Disliked: Noise from the streets might annoy you, and it can get a little cold, since the windows don't close properly.

Customer would recommend this property

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