Reviews of HI-San Francisco Downtown (Union Square)

312 Mason Street, San Francisco, CA, USA 94102-1704

Customer Reviews & Ratings

82.0%

288 out of 327 HostelBookers customers said that they would recommend 'HI-San Francisco Downtown (Union Square)'

Atmosphere
77.6%
Location
92.0%
Facilities
80.8%
Fun
74.4%
Staff
85.6%
Cleanliness
83.2%
Safety
84.0%
Value
78.4%

Customer Reviews: What did customers think about HI-San Francisco Downtown (Union Square)?

What was the best part of your stay?
Date HI-San Francisco Downtown (Union Square) Customer Reviews Overall Rating
17 November 2009
Customer review

The location is good.

70%
02 November 2009
Customer review

location, cost,

72%
31 October 2009
Customer review

internet, loundry, big kitchen, kind of breakfast

95%
24 October 2009
anne juneau

great location

100%
21 October 2009
hayley Turnbull

good rooms and most with a shared bathroom. theatre was great. good knowledge of SF and the staff were helpful, then they weren't snowed down in the reception. internet is decent.

75%
16 October 2009
Customer review

Well run, very friendly and professional staff!

100%
06 October 2009
Customer review

Very clean, great location. Breakfast was awesome (bagel based!). Good value for money.

90%
01 October 2009
Gemma Clark

Great lounge room with music and funky sofa's. Very comfortable beds with sink in the room. Modern spacious kitchen. Too busy in kitchen and dining area at breakfast so not enough places to sit - so get up early! Restrooms have no sinks tho so you have to go back to a bedroom to wash your hands?!?! Plenty of power sockets for charging gadgets. Fantastic location, and only 15 mins walk from Greyhound. Would def stay again and recommend to my mates.

92%
01 October 2009
Customer review

Good location, standard breakfast, everything good. Only drawback: very small lockers in dorms.

77%
29 September 2009
Birgit Payer

nice location and good price in the heart os san francisco

75%
29 September 2009
Rudolfo F. Lopez

Location and people friendly

95%
25 September 2009
Customer review

The bed was very uncomfortable. We couldn't use our shared bathroom (usually shared with 4-6 people) at all because of renovations in the other room and had to use the shared one on the floor. The kitchen is too small for this amount of people in the morning ect. The breakfast is - well, moderate. You should get up early to get still the cream cheese ect. At 9 am. it's already too late. The location is okay, very central and not too far away from Greyhound. It's also clean and the staff is friendly. However, I wouldn't recommend this hostel.

62%
24 September 2009
Mary Lunney

It is in probably one of the best locations you can stay in San Francisco. Literally right in the centre of everything

82%
16 September 2009
Customer review

great

100%
13 September 2009
Siobhan Birch

The breakfast was yum and the kitchen was clean. The internet facilities were good and really cheap. The location was great, really close to China town and shopping.

72%
12 September 2009
Nanna Schultz Christensen

Great hostel. SF is expensive - this hostel is obe of the cheapest. We stayed in a private room which was great. The baths were clean and the staff very friendly.

77%
06 September 2009
Customer review

The hostel was great - good sized rooms with private bathrooms and in a very central location.

95%
06 September 2009
Customer review

Good location and the staff was very nice.

100%
06 September 2009
Customer review

Location

57%
03 September 2009
PHILLIP HAZELL

I have stayed at theis hostel many times over the years and it is excellent value. However the rooms really do vary considerable. The dorm room I stayed in this time was very small in comparison to previous stays. Small and very cramped for space and the mattress was very uncomfortable. My only critism though is the rooms could do with larger locker facilities and unless you check carefully the left luggage room door does not lalways lock behind you . BEWARE.

70%
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