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Reviews of HI San Francisco - Downtown San Francisco

Hostel

312 Mason Street, San Francisco, USA

Atmosphere 94%

Cleanliness 90%

Facilities 86%

Location 97%

Safety 91%

Staff 96%

Value 84%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Card Phones
  • Common Room
  • Elevator
  • Free City Maps
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Reading Light
  • Reception (limited hours)
  • Steam room
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 94%

Cleanliness 90%

Facilities 86%

Location 97%

Safety 91%

Staff 96%

Value 84%

Showing 81-90 of 118 reviews

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
21 Nov 2013

Travel Type:
Alone

Trip Type:
City break

Liked: Super central, more mature crowd, great breakfast, wifi and activities (the bike tour in particular is well recommended). Free earplugs to block out street noise

Disliked: Mattress sagging slightly.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
05 Nov 2013

Travel Type:
With friends / other travellers

Trip Type:
Shopping, Sightseeing & culture

Liked: Good location - handy to transport. Nice kitchen & lounge. Free breakfast.

Disliked: Noisy guests during quiet hours. Small room.

Customer would recommend this property

57% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 80%
  • Safety - 40%
  • Staff - 60%
  • Value - 60%
57% Overall Rating

Anonymous
26 Oct 2013

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Very central location.

Disliked: The plumbing, the sink in our room backed up with filthy black water and you can hear dripping in the walls.

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
77% Overall Rating

Anonymous
16 Oct 2013

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Location

Disliked: Wifi was not working in our room. No labels on breakfast bagels means you end up having an onion one with jam...

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
14 Oct 2013

Travel Type:
With my spouse / partner

Trip Type:
Partying / nightlife, Shopping, Sightseeing & culture

Liked: Right in the middle of everything, clean rooms, helpful staff

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
89% Overall Rating

Anonymous
06 Oct 2013

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Excellent location!

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 20%
  • Value - 80%
74% Overall Rating

Anonymous
23 Sep 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: nice bagel breakfast and lounge area to hang out

Disliked: room was pretty small for 4 people, especially since the sink was also in there

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
19 Sep 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Friendly, clean, great management.

Disliked: Needed more pub crawls.

Customer would recommend this property


The property's response is

Alex,

We're happy you enjoyed your stay with us in Downtown San Francisco. We host a variety of activities throughout the week to ensure all guests -- both underage and non-drinkers -- can participate as well. We hope you'll stay with us again the next time you're in San Francisco.

Warmest Regards!

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
26 Aug 2013

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: Great location, friendly staff, good value for money, lot of kind and young people.

Disliked: Nothing.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 60%
83% Overall Rating

Anonymous
24 Aug 2013

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: great location!

Customer would recommend this property

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