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Reviews of HI - San Francisco - Downtown Hostel

Hostel | 312 Mason Street, San Francisco, California, USA 94102-1704

86.9% Overall Rating

525 out of 580 customers would recommend this property

Recent review (11/08/2014)

"Good locations and price! San Fran is expensive, so the hostel was a great option."

Read all HI - San Francisco - Downtown Hostel reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • ATM / cash machine
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

We are not-for-profit The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members. ***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

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86.9%

Overall Rating

525 out of 580 HostelBookers customers said that they would recommend 'HI - San Francisco - Downtown Hostel'

Atmosphere
85.6%
Location
96.8%
Facilities
80.8%
Cleanliness
81.6%
Staff
88.8%
Value
86.4%
Safety
88.0%
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85.7%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

02 June 2009 Customer would recommend this property

Liked: All depends on yours roomates

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

02 June 2009 Customer would recommend this property

Liked: Location was central, only 1 block to Union Sq shopping precinct. Bagel Breakfast with organic fruit was great!Kitchen facilities were good.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

01 June 2009 Customer would recommend this property

Liked: fun, clean and safe place. great location!

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

05 May 2009 Customer would recommend this property

Liked: Location, price

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

03 May 2009 Customer would recommend this property

Liked: Good overall, but organied social activities are a bust. They advertise social activities and even have a sing-up sheet but staff never show up or cancel without notice.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

16 April 2009 Customer would recommend this property

Liked: It is very accessible to shopping center and downtown area.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 20% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

14 April 2009 Customer would recommend this property

Liked: Comfy beds, great doona for protection against the cold.Easy to get to from train station. Wireless signal weak in room, non-existent in kitchen, good in lounge but lounge often crowded/full. Bunk beds need to be higher to fit suitcases/backpacks underneath and make the room feel less crowded. Free earplugs came in very handy as downtown SF is very very noisy! Front desk team were great although need to manage the queue better, eg call phone callers back when half a dozen people are standing at the counter. Free breakfast appreciated although not great for someone into wellness/real food. Had to go a long way to find real food! Having stamps at front desk was very useful. Kleen Kanteen and clean water dispenser was much appreciated but if it had a tap for room temp water also that would be great. En suite bathroom appreciated. Lockers in room too small to be useful, free lockers in storage facility came in very handy and I was allowed to use the hostel facilities between checking out at 11am and heading out to the airport at 7pm, which was great.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Matthew Markland

07 March 2009 Matthew would recommend this property

Liked: great hostel, best kitchen! clean, helpful staff, lockers in rooms.. bang on! nice movie too. would def stay there again!

Disliked: Matthew left no negative feedback.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

06 March 2009

Liked: It was very clean and organized. Nice room. Great kitchen. I didn't like how the hostel didn't have any organized activities so people will mingle and meet eachother. I felt everyone just worked on their laptops intead of meeting other people,

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

26 February 2009 Customer would recommend this property

Liked: Good activities organised, free breakfast.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Bella Lau

15 February 2009 Bella would recommend this property

Liked: Location, Staff, Kitchen.

Disliked: Bella left no negative feedback.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

11 February 2009 Customer would recommend this property

Liked: Location and cleanness of hostel, as well as breakfast included

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

wenshan liu

09 February 2009 wenshan would recommend this property

Liked: it locates in downtown san francisco. It's very easy to get around.

Disliked: wenshan left no negative feedback.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

06 February 2009 Customer would recommend this property

Liked: Location and staff very friendly and helpful. I also felt safe.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

paul speight

04 February 2009 paul would recommend this property

Liked: very helpful staff, great theatre and cheap internet access

Disliked: paul left no negative feedback.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Ulrich Dr. Schimkus

29 January 2009 Ulrich would recommend this property

Liked: great kitchen facilities, good breakfast

Disliked: Ulrich left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

21 January 2009 Customer would recommend this property

Liked: Cleanliness, modern feel, helpful staff, breakfast included

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Rebecca McCollom

16 January 2009 Rebecca would recommend this property

Liked: Location, the lounge, breakfasts

Disliked: Rebecca left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

05 January 2009 Customer would recommend this property

Liked: Great location! great hostel as it was clean, friendly, great size beds and really good facilities. Would reccomment to any traveller coming to San Francisco

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 40% Staff - 40% Facilities - 100% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

03 January 2009

Liked: Location was ok but could habe been better...

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

08 November 2008 Customer would recommend this property

Liked: The staff at HI were really helpful. The breakfast was pretty good and the beds, toilets and showers were pretty clean. The location was the best!

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

22 October 2008 Customer would recommend this property

Liked: good location, good neighbourhood, you will always meet people to hang out with or to explore the city :-)

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

NUSRET ILBAY

13 October 2008 NUSRET would recommend this property

Liked: Location was perfect at the heart of city, lockers were in rooms, some of the staff were friendly.

Disliked: NUSRET left no negative feedback.

68.6%
Atmosphere - 80% Staff - 20% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

28 September 2008

Liked: The room was very nice

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Patrick Lercher

23 September 2008 Patrick would recommend this property

Liked: great location

Disliked: Patrick left no negative feedback.