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Reviews of HI San Francisco - Downtown San Francisco Hostel

312 Mason Street, San Francisco, USA

Atmosphere 94%

Cleanliness 93%

Facilities 88%

Location 94%

Safety 91%

Staff 96%

Value 82%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Free City Maps
  • Free city tour
  • Fridge Freezer"
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Reading Light
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • WiFi

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 94%

Cleanliness 93%

Facilities 88%

Location 94%

Safety 91%

Staff 96%

Value 82%

Showing 81-90 of 91 reviews

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
31 Mar 2014

Travel Type:
With my spouse / partner

Trip Type:
City break

Liked: location, accommodation, price and staff all great

Disliked: nothing

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
08 Mar 2014

Travel Type:
With a large group / tour

Trip Type:
Work / volunteering

Liked: eclectic feelopportunity to meet people from around the world

Disliked: had cold shower in our dorm style room

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
19 Feb 2014

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Clean and well located. Our room was very hot though and it was winter. Otherwise it was 100%

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
18 Feb 2014

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Helpful staff and great central location

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
09 Jan 2014

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Great downtown location, cool staff, superb kitchen, free breakfast, coffee flatrate, free WiFi

Disliked: Mattresses are pretty worn, no "desk-like" sitting space outside of kitchen hours (7am-10pm), lockers are very noisy and not compatible with 'bigger' padlocks, no smoking room/patio/deck (you have to go outside the hostel), WiFi is not secure (no wpa)

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
21 Nov 2013

Travel Type:
Alone

Trip Type:
City break

Liked: Super central, more mature crowd, great breakfast, wifi and activities (the bike tour in particular is well recommended). Free earplugs to block out street noise

Disliked: Mattress sagging slightly.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
05 Nov 2013

Travel Type:
With friends / other travellers

Trip Type:
Shopping, Sightseeing & culture

Liked: Good location - handy to transport. Nice kitchen & lounge. Free breakfast.

Disliked: Noisy guests during quiet hours. Small room.

Customer would recommend this property

57% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 80%
  • Safety - 40%
  • Staff - 60%
  • Value - 60%
57% Overall Rating

Anonymous
26 Oct 2013

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Very central location.

Disliked: The plumbing, the sink in our room backed up with filthy black water and you can hear dripping in the walls.

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
77% Overall Rating

Anonymous
16 Oct 2013

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Location

Disliked: Wifi was not working in our room. No labels on breakfast bagels means you end up having an onion one with jam...

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
14 Oct 2013

Travel Type:
With my spouse / partner

Trip Type:
Partying / nightlife, Shopping, Sightseeing & culture

Liked: Right in the middle of everything, clean rooms, helpful staff

Customer would recommend this property

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