HostelBookers Logo
WEBSITE FEEDBACK
No booking fees

Reviews of HI - San Francisco - Downtown

Hostel | 312 Mason Street, San Francisco, California, USA 94102-1704

91.2% Overall Rating

510 out of 562 customers would recommend this property

Recent review (29/07/2014)

Katie Moore thinks…

"Staff are mostly helpful and friendly, mostly clean, decent sized private rooms, events are lots of fun"

Read all HI - San Francisco - Downtown reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • ATM / cash machine
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

We are not-for-profit The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members. ***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

See other properties in San Francisco

Post Hotel
165.99 USD

Hotel 2 star Not yet rated
San Francisco International Hostel
39.00 USD

Hostel 63.7% 867 reviews
Orange Village Hostel
44.00 USD

Hostel 79.4% 191 reviews
Taylor Hotel
49.75 USD

Hotel 2 star 63.5% 9 reviews
Fitzgerald Hotel
199.00 USD

Hotel 3 star Not yet rated
Layne Hotel
50.00 USD

Hotel 2.5 star 67.7% 431 reviews
AAE Amsterdam
30.40 USD

Hostel 81.1% 199 reviews
USA Hostels San Francisco
52.00 USD

Hostel 91.8% 690 reviews

Enter dates to check prices


  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 30/07/2015

  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 30/07/2015
     
    Your check-out date is before your check-in date. Please check your dates and try again.
     
    Bookings can only be made for a maximum period of 31 days. Please enter alternative dates and try again.

processing
91.2%

Overall Rating

510 out of 562 HostelBookers customers said that they would recommend 'HI - San Francisco - Downtown'

Atmosphere
90.4%
Location
97.6%
Facilities
88.0%
Cleanliness
90.4%
Staff
93.6%
Value
86.4%
Safety
92.0%
Refine your results Showing 350 of 413 reviews Previous   1 | 2 | … | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14   Next
Reset filter
94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Gemma Clark

01 October 2009 Gemma would recommend this property

Liked: Great lounge room with music and funky sofa's. Very comfortable beds with sink in the room. Modern spacious kitchen. Too busy in kitchen and dining area at breakfast so not enough places to sit - so get up early! Restrooms have no sinks tho so you have to go back to a bedroom to wash your hands?!?! Plenty of power sockets for charging gadgets. Fantastic location, and only 15 mins walk from Greyhound. Would def stay again and recommend to my mates.

Disliked: Gemma left no negative feedback.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

01 October 2009 Customer would recommend this property

Liked: Good location, standard breakfast, everything good. Only drawback: very small lockers in dorms.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Birgit Payer

29 September 2009 Birgit would recommend this property

Liked: nice location and good price in the heart os san francisco

Disliked: Birgit left no negative feedback.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rudolfo F. Lopez

29 September 2009 Rudolfo F. would recommend this property

Liked: Location and people friendly

Disliked: Rudolfo F. left no negative feedback.

62.9%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

25 September 2009

Liked: The bed was very uncomfortable. We couldn't use our shared bathroom (usually shared with 4-6 people) at all because of renovations in the other room and had to use the shared one on the floor. The kitchen is too small for this amount of people in the morning ect. The breakfast is - well, moderate. You should get up early to get still the cream cheese ect. At 9 am. it's already too late.The location is okay, very central and not too far away from Greyhound. It's also clean and the staff is friendly.However, I wouldn't recommend this hostel.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Mary Lunney

24 September 2009 Mary would recommend this property

Liked: It is in probably one of the best locations you can stay in San Francisco. Literally right in the centre of everything

Disliked: Mary left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

16 September 2009 Customer would recommend this property

Liked: great

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 60%

Siobhan Birch

13 September 2009 Siobhan would recommend this property

Liked: The breakfast was yum and the kitchen was clean. The internet facilities were good and really cheap. The location was great, really close to China town and shopping.

Disliked: Siobhan left no negative feedback.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Nanna Schultz Christensen

12 September 2009 Nanna Schultz would recommend this property

Liked: Great hostel. SF is expensive - this hostel is obe of the cheapest. We stayed in a private room which was great. The baths were clean and the staff very friendly.

Disliked: Nanna Schultz left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

06 September 2009 Customer would recommend this property

Liked: The hostel was great - good sized rooms with private bathrooms and in a very central location.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

06 September 2009 Customer would recommend this property

Liked: Good location and the staff was very nice.

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

06 September 2009

Liked: Location

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

PHILLIP HAZELL

03 September 2009 PHILLIP would recommend this property

Liked: I have stayed at theis hostel many times over the years and it is excellent value. However the rooms really do vary considerable. The dorm room I stayed in this time was very small in comparison to previous stays. Small and very cramped for space and the mattress was very uncomfortable. My only critism though is the rooms could do with larger locker facilities and unless you check carefully the left luggage room door does not lalways lock behind you . BEWARE.

Disliked: PHILLIP left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Tracy Perry

05 August 2009 Tracy would recommend this property

Liked: They had events most night for people to join in with and meet new people. A great breakfast with fantastic coffee!

Disliked: Tracy left no negative feedback.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

26 July 2009 Customer would recommend this property

Liked: The well equipped kitchen.Location is great and price is so cheap!

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 20%
Location - 100% Cleanliness - 80% Value - 80%

Graeme Phillips

20 July 2009 Graeme would recommend this property

Liked: Close access to BART transport.Easy access to union square. Good kiichen and dining area.Locker room was not secure, my expensive mountain bike was stolen over night.

Disliked: Graeme left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

24 June 2009 Customer would recommend this property

Liked: The location is unbeatable, and the hostel is incredibly clean with all the facilities you would need readily accessible. Would definatly recommend it and would stay again.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Milda Deveikyte

12 June 2009 Milda would recommend this property

Liked: Everybody was very helpfull here and it was in a great location too :)

Disliked: Milda left no negative feedback.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

02 June 2009 Customer would recommend this property

Liked: All depends on yours roomates

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

02 June 2009 Customer would recommend this property

Liked: Location was central, only 1 block to Union Sq shopping precinct. Bagel Breakfast with organic fruit was great!Kitchen facilities were good.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

01 June 2009 Customer would recommend this property

Liked: fun, clean and safe place. great location!

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

05 May 2009 Customer would recommend this property

Liked: Location, price

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

03 May 2009 Customer would recommend this property

Liked: Good overall, but organied social activities are a bust. They advertise social activities and even have a sing-up sheet but staff never show up or cancel without notice.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

16 April 2009 Customer would recommend this property

Liked: It is very accessible to shopping center and downtown area.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 20% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

14 April 2009 Customer would recommend this property

Liked: Comfy beds, great doona for protection against the cold.Easy to get to from train station. Wireless signal weak in room, non-existent in kitchen, good in lounge but lounge often crowded/full. Bunk beds need to be higher to fit suitcases/backpacks underneath and make the room feel less crowded. Free earplugs came in very handy as downtown SF is very very noisy! Front desk team were great although need to manage the queue better, eg call phone callers back when half a dozen people are standing at the counter. Free breakfast appreciated although not great for someone into wellness/real food. Had to go a long way to find real food! Having stamps at front desk was very useful. Kleen Kanteen and clean water dispenser was much appreciated but if it had a tap for room temp water also that would be great. En suite bathroom appreciated. Lockers in room too small to be useful, free lockers in storage facility came in very handy and I was allowed to use the hostel facilities between checking out at 11am and heading out to the airport at 7pm, which was great.

Disliked: Customer left no negative feedback.