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Reviews of HI San Francisco - Downtown San Francisco Hostel

312 Mason Street, San Francisco, USA

Atmosphere 94%

Cleanliness 91%

Facilities 89%

Location 94%

Safety 93%

Staff 96%

Value 82%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Free City Maps
  • Free city tour
  • Fridge Freezer"
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Reading Light
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • WiFi

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 94%

Cleanliness 91%

Facilities 89%

Location 94%

Safety 93%

Staff 96%

Value 82%

Showing 71-80 of 93 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
15 May 2014

Travel Type:
With my spouse / partner

Trip Type:
Family Holiday, Sightseeing & culture

Liked: Great location in Union Square, always felt safe and comfortable. Breakfast provided was great.

Disliked: It's a bit old and creaky, but I suppose that adds to the charm

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
14 May 2014

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: It's extremely central location and the free basic breakfast

Disliked: We ran out of hot water one night. That was about it

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
11 May 2014

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Everything was great. The location really won me over though

Disliked: Nothing

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
24 Apr 2014

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: Good central location, nice breakfast

Disliked: Smallish private room....No Toiletpaper in toilet first evening/night

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
21 Apr 2014

Travel Type:
Alone

Trip Type:
City break

Liked: Amazing location, very friendly atmosphere. The bike tour was amazing!

Disliked: Extremely noisy. Not even the complimentary earphones blocked out the constant horns and sirons

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
20 Apr 2014

Travel Type:
With friends / other travellers

Trip Type:
Business / conference

Liked: Very good value for money, a nice, clean room and lots of activities to get involved with.

Disliked: Not the nicest area and our private room had a radiator that made loud noises around 6am and could not be switched off.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
06 Apr 2014

Travel Type:
With my spouse / partner

Trip Type:
Beach / sunbathing, City break, Romantic getaway, Sightseeing & culture

Liked: Fantastic location right in the centre of downtown

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
31 Mar 2014

Travel Type:
With my spouse / partner

Trip Type:
City break

Liked: location, accommodation, price and staff all great

Disliked: nothing

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
08 Mar 2014

Travel Type:
With a large group / tour

Trip Type:
Work / volunteering

Liked: eclectic feelopportunity to meet people from around the world

Disliked: had cold shower in our dorm style room

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
19 Feb 2014

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Clean and well located. Our room was very hot though and it was winter. Otherwise it was 100%

Customer would recommend this property

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