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Reviews of HI San Francisco - Downtown San Francisco

Hostel

312 Mason Street, San Francisco, USA

Atmosphere 94%

Cleanliness 90%

Facilities 86%

Location 97%

Safety 91%

Staff 96%

Value 84%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Card Phones
  • Common Room
  • Elevator
  • Free City Maps
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Reading Light
  • Reception (limited hours)
  • Steam room
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 94%

Cleanliness 90%

Facilities 86%

Location 97%

Safety 91%

Staff 96%

Value 84%

Showing 61-70 of 118 reviews

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
20 Jul 2014

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Beach / sunbathing, Shopping, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Staff are mostly helpful and friendly, mostly clean, decent sized private rooms, events are lots of fun

Disliked: Getting bites and being told it was an allergic reaction but it wasn't. We got moved to a different room and they got an exterminator in.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
14 Jul 2014

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Best location

Disliked: Nothing

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
11 Jul 2014

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: Friendly and helpful staff, and all the abovementioned!

Disliked: Nothing!

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
09 Jul 2014

Travel Type:
With my spouse / partner

Trip Type:
City break

Liked: .

Disliked: .

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 60%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
77% Overall Rating

Anonymous
30 Jun 2014

Travel Type:
With my spouse / partner

Trip Type:
City break

Liked: The hostel had a great atmosphere and offered lots of activities to keep travellers busy. The breakfast bagels were delicious and the kitchen well run.

Disliked: The hostel, although close to the shopping malls and station was not great with lots of homeless people around and hassling you for money.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
16 Jun 2014

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: It's a really nice hostel located downtown SF. The kitchen and breakfast is really good and the activities offered by the staff are fun!The rooms are nice but simple. I would definately go there again!

Customer would recommend this property

49% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 20%
  • Value - 20%
49% Overall Rating

Anonymous
14 Jun 2014

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: central location

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
01 Jun 2014

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Friendly, clean and central

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
15 May 2014

Travel Type:
With my spouse / partner

Trip Type:
Family Holiday, Sightseeing & culture

Liked: Great location in Union Square, always felt safe and comfortable. Breakfast provided was great.

Disliked: It's a bit old and creaky, but I suppose that adds to the charm

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
14 May 2014

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: It's extremely central location and the free basic breakfast

Disliked: We ran out of hot water one night. That was about it

Customer would recommend this property

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