Reviews of HI-San Francisco Downtown (Union Square)
Hostel | 312 Mason Street, San Francisco, California, USA 94102-1704
421 out of 468 customers would recommend this property
Recent review (24/04/2013)
"The location of this hostel is perfect and it is clean! The staff were all really friendly and helpful. What more can you ask for? Make sure you do the bike round the bay organised by the hostel if you're there on that…"
Read all HI-San Francisco Downtown (Union Square) reviewsFacilities
- Credit cards accepted
- Self-catering Facilities
- No curfew
- Free city tour
- Secure lockers
- Lounge area
- 24 hour reception
- Safety deposit
- 24 hour hot showers
- Tours/Travel Desk
- Washing machines
- Fax
- ATM / cash machine
- Communal kitchen
- Elevator / lift(s)
- Internet access in public areas
What's Included
- Luggage Room
- Breakfast
- Linen
- Towel
Important Information
We are not-for-profit The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.
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Overall Rating
421 out of 468 HostelBookers customers said that they would recommend 'HI-San Francisco Downtown (Union Square)'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
| Atmosphere - | 100% | Staff - | 80% | Facilities - | 60% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
06 March 2009
Liked: It was very clean and organized. Nice room. Great kitchen. I didn't like how the hostel didn't have any organized activities so people will mingle and meet eachother. I felt everyone just worked on their laptops intead of meeting other people,
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 60% |
Customer review
26 February 2009 Customer would recommend this property
Liked: Good activities organised, free breakfast.
Disliked: Customer left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Bella Lau
15 February 2009 Bella would recommend this property
Liked: Location, Staff, Kitchen.
Disliked: Bella left no negative feedback.
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
11 February 2009 Customer would recommend this property
Liked: Location and cleanness of hostel, as well as breakfast included
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
wenshan liu
09 February 2009 wenshan would recommend this property
Liked: it locates in downtown san francisco. It's very easy to get around.
Disliked: wenshan left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
06 February 2009 Customer would recommend this property
Liked: Location and staff very friendly and helpful. I also felt safe.
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
paul speight
04 February 2009 paul would recommend this property
Liked: very helpful staff, great theatre and cheap internet access
Disliked: paul left no negative feedback.
| Atmosphere - | 80% | Staff - | 60% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 60% |
Ulrich Dr. Schimkus
29 January 2009 Ulrich would recommend this property
Liked: great kitchen facilities, good breakfast
Disliked: Ulrich left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Customer review
21 January 2009 Customer would recommend this property
Liked: Cleanliness, modern feel, helpful staff, breakfast included
Disliked: Customer left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
Rebecca McCollom
16 January 2009 Rebecca would recommend this property
Liked: Location, the lounge, breakfasts
Disliked: Rebecca left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
05 January 2009 Customer would recommend this property
Liked: Great location! great hostel as it was clean, friendly, great size beds and really good facilities. Would reccomment to any traveller coming to San Francisco
Disliked: Customer left no negative feedback.
| Atmosphere - | 40% | Staff - | 40% | Facilities - | 100% | Safety - | 60% |
| Location - | 60% | Cleanliness - | 60% | Value - | 40% |
Customer review
03 January 2009
Liked: Location was ok but could habe been better...
Disliked: Customer left no negative feedback.
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 60% |
Customer review
08 November 2008 Customer would recommend this property
Liked: The staff at HI were really helpful. The breakfast was pretty good and the beds, toilets and showers were pretty clean. The location was the best!
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 60% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
22 October 2008 Customer would recommend this property
Liked: good location, good neighbourhood, you will always meet people to hang out with or to explore the city :-)
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 80% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
NUSRET ILBAY
13 October 2008 NUSRET would recommend this property
Liked: Location was perfect at the heart of city, lockers were in rooms, some of the staff were friendly.
Disliked: NUSRET left no negative feedback.
| Atmosphere - | 80% | Staff - | 20% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 40% |
Customer review
28 September 2008
Liked: The room was very nice
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 60% |
Patrick Lercher
23 September 2008 Patrick would recommend this property
Liked: great location
Disliked: Patrick left no negative feedback.
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 40% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
Customer review
08 September 2008 Customer would recommend this property
Liked: good
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 60% | Value - | 60% |
Customer review
02 September 2008 Customer would recommend this property
Liked: Its ideal to meet people
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Manuel Hechinger
20 August 2008 Manuel would recommend this property
Liked: It is a great hostel in the center of San Francisco, super clean and super friendly - amazing breakfast!! I only can recommend it to everyone who wants to stay in SFO.
Disliked: Manuel left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 60% | Value - | 100% |
Customer review
14 July 2008 Customer would recommend this property
Liked: Good atmosphere, comfortable beds, friendly staff, excellent location, internet
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
SAM DUNNE
04 July 2008 SAM would recommend this property
Liked: Friendly, approachable staff and good price
Disliked: SAM left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
John Williamson
02 July 2008 John would recommend this property
Liked: Location perfect...
Disliked: John left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
30 June 2008 Customer would recommend this property
Liked: staff/location
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 40% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
Customer review
29 June 2008 Customer would recommend this property
Liked: good location, good price, clean room
Disliked: Customer left no negative feedback.