HostelBookers Logo
Website feedback

Reviews of HI San Francisco - Downtown San Francisco Hostel

312 Mason Street, San Francisco, USA

Atmosphere 94%

Cleanliness 93%

Facilities 88%

Location 94%

Safety 91%

Staff 96%

Value 82%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Free City Maps
  • Free city tour
  • Fridge Freezer"
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Reading Light
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • WiFi

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 94%

Cleanliness 93%

Facilities 88%

Location 94%

Safety 91%

Staff 96%

Value 82%

Showing 61-70 of 91 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
09 Aug 2014

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: We are 9 days into our road trip stayed in the penthouse in the standard in LA and can honestly say this place gave us more for our money.

Disliked: Nothing

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 40%
  • Value - 80%
69% Overall Rating

Anonymous
02 Aug 2014

Travel Type:
With friends / other travellers

Trip Type:
City break, Partying / nightlife, Shopping, Sightseeing & culture

Liked: Good locations and price! San Fran is expensive, so the hostel was a great option.

Disliked: We were a group of three friends in a private room, with a shared bathroom. Thankfully the toilet and shower were individual units, so not several showers in an open block like we anticipated-phew! The location is spot on, right around the corner from Powell st BART station and union square, which is the central part of town. The cable cars also Go from Powell st. We were in SF for 4 days and despite wanting to ride the cars and buying the 3 day travel ticket which included the cable cars, everytime we tried, there was a queue of around 90mins which, with so much to see and do, we couldn't justify.There seemed to be a lot of rules when we first booked into the hostel, what we could and couldn't do, like no food or drink in the rooms, which, certainly with a private room, we found very unfair, as that meant we couldn't eat a subway in our room, or have a drink whilst getting ready to go out!

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
30 Jul 2014

Travel Type:
With friends / other travellers

Trip Type:
City break, Shopping, Sightseeing & culture

Liked: Really great staff very helpfull and always friendly!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
27 Jul 2014

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: Very good position and wonderful room.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
22 Jul 2014

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Location was great. Bathrooms were cleaned daily. Front desk were nice and helpful.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
20 Jul 2014

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Beach / sunbathing, Shopping, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Staff are mostly helpful and friendly, mostly clean, decent sized private rooms, events are lots of fun

Disliked: Getting bites and being told it was an allergic reaction but it wasn't. We got moved to a different room and they got an exterminator in.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
14 Jul 2014

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Best location

Disliked: Nothing

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
11 Jul 2014

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: Friendly and helpful staff, and all the abovementioned!

Disliked: Nothing!

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
09 Jul 2014

Travel Type:
With my spouse / partner

Trip Type:
City break

Liked: .

Disliked: .

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 60%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
77% Overall Rating

Anonymous
30 Jun 2014

Travel Type:
With my spouse / partner

Trip Type:
City break

Liked: The hostel had a great atmosphere and offered lots of activities to keep travellers busy. The breakfast bagels were delicious and the kitchen well run.

Disliked: The hostel, although close to the shopping malls and station was not great with lots of homeless people around and hassling you for money.

Customer would recommend this property

Check Availability