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Reviews of HI San Francisco - Downtown San Francisco Hostel

312 Mason Street, San Francisco, USA

Atmosphere 94%

Cleanliness 91%

Facilities 88%

Location 94%

Safety 93%

Staff 96%

Value 83%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Free City Maps
  • Free city tour
  • Fridge Freezer"
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Reading Light
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • WiFi

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 94%

Cleanliness 91%

Facilities 88%

Location 94%

Safety 93%

Staff 96%

Value 83%

Showing 51-60 of 92 reviews

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
05 Feb 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Beach / sunbathing, Shopping, Sightseeing & culture

Liked: Really good location! Rooms, showers and toilets are clean and comfy. Staff is friendly and helpful. They offer really good bagels for breakfast. There is also a strong WiFi in this place.

Disliked: Fitted carpet was the onlu minus of this place. The place is a

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
94% Overall Rating

Anonymous
02 Jan 2015

Travel Type:
With my spouse / partner

Trip Type:
City break

Liked: Best location in town!!

Customer would recommend this property

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 40%
  • Staff - 60%
  • Value - 80%
66% Overall Rating

Anonymous
22 Dec 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Location

Disliked: Full bag of groceries vanished from the fridge one morning.

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
19 Dec 2014

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities

Liked: Easy to get to from the station, friendly staff, free coffee, good facilities and a good atmosphere

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
10 Sep 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: the location, the refurbished rooms

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
09 Sep 2014

Travel Type:
With my spouse / partner

Trip Type:
Shopping, Sightseeing & culture

Liked: friendly staff, good location, clean, good breakfast, heldpful staff

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
06 Sep 2014

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, City break, Romantic getaway, Sightseeing & culture

Liked: The style and size of the property made us feel very trendy and also that we had picked the correct hostel as it was in more of a purpose built building. The staff were very friendly, the breakfast was great, busy at times but plenty of room. WiFi access good and generally all the facilities clean and new.

Disliked: Nothing - thoroughly recommend.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 40%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
01 Sep 2014

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: Die Freundlichkeit der Mitarbeiter, das frühstück

Disliked: Das Badezimmer. Die Sicherheit der Fenster. Kein locker im Raum um Wertgegenstände einschließen zu können, allerdings würde uns durch die Mitarbeiter angeboten den reisepass einschließen zu lassen. Sehr nett.

Customer would recommend this property

46% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 60%
  • Safety - 40%
  • Staff - 100%
  • Value - 40%
46% Overall Rating

Anonymous
30 Aug 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: super friendly staff and good breakfast. good location.

Disliked: dirty. one person puked all over the floor one night and it didn't get cleaned up until the next afternoon. shower stalls and restrooms also not clean. the beds were the worst, really old and rusty. also verz noisy from the street...

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
09 Aug 2014

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: We are 9 days into our road trip stayed in the penthouse in the standard in LA and can honestly say this place gave us more for our money.

Disliked: Nothing

Customer would recommend this property

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