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Reviews of HI - San Francisco - Downtown Hostel

Hostel | 312 Mason Street, San Francisco, California, USA 94102-1704

87.7% Overall Rating

518 out of 572 customers would recommend this property

Recent review (11/08/2014)

"Good locations and price! San Fran is expensive, so the hostel was a great option."

Read all HI - San Francisco - Downtown Hostel reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • ATM / cash machine
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

We are not-for-profit The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members. ***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

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87.7%

Overall Rating

518 out of 572 HostelBookers customers said that they would recommend 'HI - San Francisco - Downtown Hostel'

Atmosphere
86.4%
Location
96.8%
Facilities
84.8%
Cleanliness
86.4%
Staff
86.4%
Value
81.6%
Safety
91.2%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Tomas Skrivanek

With my spouse / partner

Sports, adventure or outdoor activities
Beach / sunbathing
Sightseeing & culture
Partying / nightlife
Romantic getaway
Shopping

28 September 2010 Tomas would recommend this property

Liked: Good

Disliked: All fine

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

25 September 2010 Customer would recommend this property

Liked: Lovely staff, great facilities!

Disliked: Nothing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

19 September 2010 Customer would recommend this property

Liked: The location was fantastic and the facilities in the hostel were brilliant. The free breakfast offered a huge selection. Great hostel.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Andrey Klinger

With my spouse / partner

Sightseeing & culture
Partying / nightlife

12 September 2010 Andrey would recommend this property

Liked: The location is great - near BART station and that what counts when you have heavy bags. The staff was friendly, the room (private for 2) was clean.The breakfast simple, but sufficient.

Disliked: Andrey left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

12 September 2010 Customer would recommend this property

Liked: kind of Nice and the front desk are so good

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

25 August 2010 Customer would recommend this property

Liked: Renew and very clean. The location is great

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

29 July 2010 Customer would recommend this property

Liked: Really friendly staff - very knowledgable and willing to help out!

Disliked: The lift!

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break

22 July 2010 Customer would recommend this property

Liked: x

Disliked: We booked a female dorm and got placed in a co-ed dorm. We didn't realise until our third night when a guy stayed in the room. They offered to change rooms, but it was such a hassle. They need ot figure out their booking system better! This shouldn't have happened

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Antony Lalor

With my spouse / partner

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture
Partying / nightlife

15 July 2010 Antony would recommend this property

Liked: Was very clean and secure... Staff were helpful and the location was perfect!

Disliked: Nothing

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

14 July 2010 Customer would recommend this property

Liked: very safe, great location...

Disliked: no place to have fun... there is a common room but it is used only to access wi-fi...

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Eliza Cameron

Alone

Backpacking / gap year

02 July 2010 Eliza would recommend this property

Liked: Always clean and felt safe even though the neighbourhoods not the greatest. Free internet and breakfast total plus!

Disliked: Eliza left no negative feedback.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture
Partying / nightlife
Shopping

29 June 2010 Customer would recommend this property

Liked: The location was great and the local tours on offer were really informative and an interesting way to learn about the city.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

24 June 2010 Customer would recommend this property

Liked: simple but nice.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

23 June 2010

Liked: Good clean and a friendly staff.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

21 June 2010 Customer would recommend this property

Liked: Verz nice rooms and included Breakfast. A fun place to stay while in SF.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

21 June 2010 Customer would recommend this property

Liked: everything was clean and seemed newly decorated.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Mirjam Hart

17 June 2010 Mirjam would recommend this property

Liked: The staff was very friendly, the whole place had a great atmosphere and the location (2 blocks from Union Square) is just perfect!

Disliked: Mirjam left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

16 June 2010 Customer would recommend this property

Liked: The breakfast was very good. I also enjoyed the common areas. They have a computer room with printer, which was awesome because I could print travel documents. The self-served storage room is fantastic, best I have ever seen. Also super clean bathroom included with 4-bed dorm room.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

14 June 2010 Customer would recommend this property

Liked: a good kitchen , but we had a really hot room!

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Vanessa Christie

13 June 2010 Vanessa would recommend this property

Liked: super clean property, friendly staff who check all incoming guests for their pass, fair trade and organic bananas with breakfast, updated bathrooms....very eco chic

Disliked: Vanessa left no negative feedback.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

robert lupton

13 June 2010 robert would recommend this property

Liked: great location, clean, atmospheric, very san fran!

Disliked: robert left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

09 June 2010 Customer would recommend this property

Liked: location location location, just two blocks away from union square. suprised there's no A/C, but you don't need the A/C at SF. too much noise from street >.<

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

MARGHERITA AIMOLA

05 June 2010 MARGHERITA would recommend this property

Liked: I HAD A GREAT GREAT GREAT TIMES!

Disliked: MARGHERITA left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

03 June 2010 Customer would recommend this property

Liked: Great location for the City Centre, helpful staff, decent facilities and good free breakfast. Only niggle is that the lockers are small in the rooms so your pack will be on the floor or if you are in an upper bunk - nuzzled around your feet!Still only a minor criticism - otherwise excellent and highly reccomended.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

02 June 2010 Customer would recommend this property

Liked: Great location, great kitchen to use. Private rooms were very nice with own sink which helped as there were only 2 shower/toilets per level. When my sister and I stayed there there was 60 school kids staying there and they were running up and down stairs all night and early morning which totally changed the feel of the hostel. Our room was underneath the staircase and next to another staircase so it was right in the middle of a main traffic area and very hard to sleep. Didnt meet many other people also I think because of this. Bit of a bummer but the place has potential. Try not to get a room under the stairs if you can!

Disliked: Customer left no negative feedback.