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Reviews of HI San Francisco - Downtown San Francisco Hostel

312 Mason Street, San Francisco, USA

Atmosphere 94%

Cleanliness 91%

Facilities 88%

Location 94%

Safety 93%

Staff 96%

Value 83%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Free City Maps
  • Free city tour
  • Fridge Freezer"
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Reading Light
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • WiFi

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 94%

Cleanliness 91%

Facilities 88%

Location 94%

Safety 93%

Staff 96%

Value 83%

Showing 41-50 of 92 reviews

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
21 May 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: comfy bed, very kind staffs

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 60%
80% Overall Rating

Anonymous
10 May 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Location, staff and beds (good size!)

Disliked: None

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
07 May 2015

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Excellent hostel

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
05 May 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Family Holiday

Liked: Modern furniture and nice people

Disliked: A lot of people

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 40%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
86% Overall Rating

Anonymous
28 Apr 2015

Travel Type:
With a large group / tour

Trip Type:
Partying / nightlife, Relaxation / spa, Shopping

Liked: Clean nice staff

Disliked: People screaming in the street behind 24/7 like they were being murdered

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
03 Apr 2015

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: The location was awesome. I really liked this hostel and the staff were always friendly and willing to help me find my way around San Francisco.

Disliked: Honestly I have no complaints. I felt safe and secure while I stayed here.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
86% Overall Rating

Anonymous
28 Mar 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: It has an awesome atmosphere

Disliked: The vending machine ate my money and the Phone did not work properly.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
94% Overall Rating

Anonymous
15 Mar 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Great location. Staff were very friendly and helpful. Bathrooms were clean and good to use. Comfortable bed and having a hand basin in the bedroom was useful

Disliked: A little noisy at night with window open

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 40%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 60%
71% Overall Rating

Anonymous
26 Feb 2015

Travel Type:
With friends / other travellers

Trip Type:
City break, Partying / nightlife, Sightseeing & culture, Visiting friends or family

Liked: The room was well designed for sharing. The atmosphere was good with staff very happy to help.

Disliked: Couldn't get warm water in the shower

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 60%
  • Staff - 60%
  • Value - 100%
89% Overall Rating

Anonymous
11 Feb 2015

Travel Type:
With friends / other travellers

Trip Type:
City break, Shopping, Sightseeing & culture

Liked: Renovated, have thought of the important things you need with USB Sockets.Very close to shopping and transport

Customer would recommend this property

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