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Reviews of HI San Francisco - Downtown San Francisco Hostel

312 Mason Street, San Francisco, USA

Atmosphere 94%

Cleanliness 91%

Facilities 87%

Location 94%

Safety 93%

Staff 97%

Value 82%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Free City Maps
  • Free city tour
  • Fridge Freezer"
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Reading Light
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • WiFi

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 94%

Cleanliness 91%

Facilities 87%

Location 94%

Safety 93%

Staff 97%

Value 82%

Showing 31-40 of 98 reviews

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 60%
  • Safety - 80%
  • Staff - 60%
  • Value - 40%
66% Overall Rating

Anonymous
09 Jul 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Spacious and clean rooms, lots of common areas.

Disliked: Crowded kitchen, and so many common areas that it's actually harder to meet people.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
30 Jun 2015

Travel Type:
Alone

Trip Type:
City break

Liked: Clean, extremely comfortable beds, friendly staff and great location.

Disliked: Nothing.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
22 Jun 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: It was a nice place to get to know a lot of people. The biketour over the Golden Gate Bridge was amazing. Comfortable beds Abs everything was really clean.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 60%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
20 Jun 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Shopping, Sightseeing & culture

Liked: It's very clean and cosy for a hostel. The staff was friendly and helpful at all times. Breakfast was lovely.The only thing missing in the bathroom (we had a 4 bed doorm with an ensuite bathroom) was a hairdryer which you can borrow for a 5 Dollar deposit though.I highly recommed the place!

Disliked: The hostel is great! But if you stay there - in the city centre of San Francisco, around Union Square - be aware that those streets are crowded with very weird people and a lot of homeless individuals. You have fancy jazz bars and high class hotels on the one side and prostitution and the worst kind of poverty on the other, all in one place. I highly recommend you don't walk around the area on your own after sunset and don't walk along playing with your mobile or show your money visibly while walking on the street at any time. I don't want to scare anyone but I am also not exaggerating. My friend got mugged around noon while standing in line for a cable car ride (maybe 200 meters from the hostel). She, very visibly, held money in her hand.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
20 Jun 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Clean, great kitchen and free breakfast.

Disliked: Nothing.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
13 Jun 2015

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: The location is great

Disliked: Breakfast is not much choice

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
03 Jun 2015

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: n/a

Disliked: n/a

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
83% Overall Rating

Anonymous
24 May 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Family Holiday, Partying / nightlife, Sightseeing & culture

Liked: The location and staff are great! Breakfast is average however is a nice touch that it is included in the price.

Disliked: Rooms and bathrooms could be cleanlier

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
21 May 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: comfy bed, very kind staffs

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 60%
80% Overall Rating

Anonymous
10 May 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Location, staff and beds (good size!)

Disliked: None

Customer would recommend this property

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