HostelBookers Logo
WEBSITE FEEDBACK
No booking fees

Reviews of HI - San Francisco - Downtown

Hostel | 312 Mason Street, San Francisco, California, USA 94102-1704

90.7% Overall Rating

509 out of 561 customers would recommend this property

Recent review (03/07/2014)

"The hostel had a great atmosphere and offered lots of activities to keep travellers busy. The breakfast bagels were delicious and the kitchen well run."

Read all HI - San Francisco - Downtown reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • ATM / cash machine
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

We are not-for-profit The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members. ***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

See other properties in San Francisco

Post Hotel
165.99 USD

Hotel 2 star Not yet rated
San Francisco International Hostel
35.00 USD

Hostel 64.8% 866 reviews
Orange Village Hostel
44.00 USD

Hostel 79.7% 190 reviews
Taylor Hotel
49.75 USD

Hotel 2 star 63.5% 9 reviews
Fitzgerald Hotel
199.00 USD

Hotel 3 star Not yet rated
Layne Hotel
50.00 USD

Hotel 2.5 star 67.7% 431 reviews
AAE Amsterdam
25.00 USD

Hostel 81.1% 199 reviews
USA Hostels San Francisco
49.00 USD

Hostel 91.2% 689 reviews

Enter dates to check prices


  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 28/07/2015

  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 28/07/2015
     
    Your check-out date is before your check-in date. Please check your dates and try again.
     
    Bookings can only be made for a maximum period of 31 days. Please enter alternative dates and try again.

processing
90.7%

Overall Rating

509 out of 561 HostelBookers customers said that they would recommend 'HI - San Francisco - Downtown'

Atmosphere
90.4%
Location
96.8%
Facilities
88.0%
Cleanliness
92.0%
Staff
92.8%
Value
84.8%
Safety
90.4%
Refine your results Showing 348 of 411 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 13 | 14   Next
Reset filter
77.1%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

13 May 2013 Customer would recommend this property

Liked: Great location, amenities were good.

Disliked: Was a bit noisy at night, although free earplugs were provided....

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
City break
Events / festivals
Sightseeing & culture

24 April 2013 Customer would recommend this property

Liked: The location of this hostel is perfect and it is clean! The staff were all really friendly and helpful. What more can you ask for? Make sure you do the bike round the bay organised by the hostel if you're there on that day, it was the best way to see the city for sure!

Disliked: I didnt dislike anything about the hostel, although they could benefit from maybe one more options on the breakfast front. The cream bagels are amazing but you soon get sick of bread if youre there for more than 2days. Maybe another cereal other than porridge would be suffice... but then again there are hostels that dont give you breakfast so beggars cant be choosers! Just a suggestion :-)

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Sightseeing & culture

20 April 2013 Customer would recommend this property

Liked: Cool, quirky place. Great location. Activities throughout the week.

Disliked: Sound carried down the hallways. So depends on the consideration of the people you're staying with.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Events / festivals
Shopping
Sightseeing & culture

18 April 2013 Customer would recommend this property

Liked: Had an excellent stay. Convenient location, helpful staff, clean rooms. Love the bagel breakfast.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Business / conference
Sightseeing & culture

16 April 2013 Customer would recommend this property

Liked: Great and helpful staff that will always do their best to help you out. It was very appreciated.

Disliked: Sometimes the toilets were dirty and hard to find one that was free. More toilets needed.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

31 March 2013 Customer would recommend this property

Liked: Good location, friendly enough staff. Lots of bathroom facilities, warm showers. Breakfast of bagels & coffee. Nice atmosphere. It was a comfortable stay.

Disliked: Unable to check in until 2pm. So at 2pm there was a big queue of people wanting to get into their rooms. This was a bit frustrating when I'd been waiting a few hours already. Many hostels allow early check in.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Scott Drummond

With my spouse / partner

City break
Sightseeing & culture

29 March 2013 Scott would recommend this property

Liked: Probably one of the best, if not the best, hostels we have stayed in.

Disliked: Scott left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Romualda Plewes

With my spouse / partner

Family Holiday
Sightseeing & culture

18 March 2013 Romualda would recommend this property

Liked: Central location. Helpful staff. Excellent facilities. Free wi-fi. Excellent breakfast. Warm.

Disliked: Nothing

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

03 January 2013 Customer would recommend this property

Liked: Great location.

Disliked: The so called 'breakfast' was not good at all. Almost no options.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Katherine Game

Alone

City break
Partying / nightlife
Sightseeing & culture

02 January 2013 Katherine would recommend this property

Liked: This was one of the best hostels I've ever stayed at. Location was great, facilities were clean and there is an elevator!

Disliked: Nothing. Everything was wonderful.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

02 January 2013 Customer would recommend this property

Liked: I recommend it

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Thomas LEFEBVRE

With my spouse / partner

City break
Sightseeing & culture

24 December 2012 Thomas would recommend this property

Liked: Awesome kitchen, hostel activites each night, common areas.

Disliked: The room was very dark, the windows were in front of walls. Sometimes the bathroom was dirty. The staff wasn't really nice.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Business / conference
Sightseeing & culture

11 December 2012 Customer would recommend this property

Liked: Very friendly and helpful staff. Old building // heating system, but quite comfortable. The hostel is located in the downtown, very close to the popular shopping area around Union Square and Powell BART station. San Francisco has one of the best public transportation system I have seen in US, and it is very easy to reach beach, popular tourist attractions from the hostel. Pros summed up: Nice clean rooms, warm, free breakfast, great kitchen. Free decent speed internet. Private rooms available for decent price. The location is just perfect.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Laura Avila

With my spouse / partner

Sightseeing & culture

25 November 2012 Laura would recommend this property

Liked: We loved this place, the location was great, we could go anywhere in SF with just one bus, cable car or metro. The kitchen had everything we needed, it was clean and the fridge was big enough to leave our groceries. Staff was friendly.

Disliked: If you mind the traffic noise you may want to think twice, other than that this hostel was wonderful,

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Tricia Ling

With friends / other travellers

Sightseeing & culture

11 November 2012 Tricia would recommend this property

Liked: clean and friendly

Disliked: toilet sharing

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Beach / sunbathing
City break
Partying / nightlife
Sightseeing & culture
Visiting friends or family

05 November 2012 Customer would recommend this property

Liked: good wifi-connection

Disliked: tiny breakfast-area

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

laura weber

Alone

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

20 October 2012 laura would recommend this property

Liked: Muy bien ubicado en el centro de san francisco, cerca de la zona comercial de powell y market , del downtown, del barrio chino. Buenas instalaciones, desayuno básico pero bueno, limpio, seguro ,buen ambiente, buena atención

Disliked: laura left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
City break

16 October 2012 Customer would recommend this property

Liked: The location is fabulous, the place is very clean, the beds are good, and I was invited to the free movie and pizza night right away. Great experience and really nice, spacious and clean place!

Disliked: The kitchen is closed between 10pm and 7am what makes it hard to get your supplies out of the fridge when you leave early in the morning...

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

03 October 2012 Customer would recommend this property

Liked: The location was great and the facilities were good.

Disliked: Some of the staff were not very enthusiastic about helping out and giving advice, but most of them were good.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Louise Burton

With my spouse / partner

Sightseeing & culture

28 September 2012 Louise would recommend this property

Liked: Amazing location right at the heart of everything, with great connections to Fisherman's Wharf, close to BART, and close to the SF Cable car which is a really fun ride from Fisherman's Wharf. Great shopping closeby. Breakfast was yummy and perfect, always being replenished with more bagels and coffee... just quite busy the closer towards 10am you get. Very clean room, clean toilets, great laundry with change machine and detergent vending machine, but currently only one working washer which is a bit inconvenient. But other than that 10/10!

Disliked: Nothing.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Meranda Boldy

With friends / other travellers

City break
Family Holiday
Partying / nightlife
Sightseeing & culture

14 September 2012 Meranda would recommend this property

Liked: Location is great.

Disliked: Limited bathroom facilities.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
City break
Sightseeing & culture

01 August 2012 Customer would recommend this property

Liked: very helpful friendly staff good atmosphere clean

Disliked: nothing

91.4%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

FLAVIO HORITA

Alone

Business / conference
Shopping

01 July 2012 FLAVIO would recommend this property

Liked: Its location is the best one. Very close to union square, chinatown, westfield, public transportation, and cable cars for fisherman wharfs and golden gate bridge can be easily find on Powell St, 3 blocks from the hostel. The beds, showers, breakfast and restrooms was perfect.

Disliked: Northing in special.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

10 June 2012 Customer would recommend this property

Liked: I liked breakfast and location.

Disliked: very small room

94.3%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

16 May 2012 Customer would recommend this property

Liked: it's clean and the location is really good. it's in downtown area so it's perfect place to stay. other than that it's also really safe and secure

Disliked: the front desk staff is not helping at all. they seem didn't really care about the guest.