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Reviews of HI - San Francisco - Downtown Hostel

Hostel | 312 Mason Street, San Francisco, California, USA 94102-1704

86.1% Overall Rating

536 out of 593 customers would recommend this property

Recent review (18/02/2015)

Tina Svärdh thinks…

"Renovated, have thought of the important things you need with USB Sockets. Very close to shopping and transport"

Read all HI - San Francisco - Downtown Hostel reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • ATM / cash machine
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

We are not-for-profit The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members. 15% taxes not included in the price and should be added to the total amount payable upon arrival. ***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

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86.1%

Overall Rating

536 out of 593 HostelBookers customers said that they would recommend 'HI - San Francisco - Downtown Hostel'

Atmosphere
89.6%
Location
94.4%
Facilities
83.2%
Cleanliness
82.4%
Staff
89.6%
Value
81.6%
Safety
81.6%
Refine your results Showing 364 of 444 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 14 | 15   Next
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alex Haydon

Alone

Sightseeing & culture

15 May 2014 Alex would recommend this property

Liked: Everything was great. The location really won me over though

Disliked: Nothing

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Business / conference

01 May 2014 Customer would recommend this property

Liked: Very good value for money, a nice, clean room and lots of activities to get involved with.

Disliked: Not the nicest area and our private room had a radiator that made loud noises around 6am and could not be switched off.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jason Duncan

Alone

City break

26 April 2014 Jason would recommend this property

Liked: Amazing location, very friendly atmosphere. The bike tour was amazing!

Disliked: Extremely noisy. Not even the complimentary earphones blocked out the constant horns and sirons

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture
Visiting friends or family

25 April 2014 Customer would recommend this property

Liked: Good central location, nice breakfast

Disliked: Smallish private room.... No Toiletpaper in toilet first evening/night

77.1%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 60%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

Alone

Business / conference

21 April 2014 Customer would recommend this property

Liked: Location

Disliked: In a ghetto part of San Francisco

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

City break

20 April 2014 Customer would recommend this property

Liked: location, accommodation, price and staff all great

Disliked: nothing

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Beach / sunbathing
City break
Romantic getaway
Sightseeing & culture

08 April 2014 Customer would recommend this property

Liked: Fantastic location right in the centre of downtown

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Ryan Brooks

With a large group / tour

Work / volunteering

17 March 2014 Ryan would recommend this property

Liked: eclectic feel opportunity to meet people from around the world

Disliked: had cold shower in our dorm style room

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Briana Currall

With my spouse / partner

Backpacking / gap year

26 February 2014 Briana would recommend this property

Liked: Clean and well located. Our room was very hot though and it was winter. Otherwise it was 100%

Disliked: Briana left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

22 February 2014 Customer would recommend this property

Liked: Helpful staff and great central location

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Work / volunteering

12 January 2014 Customer would recommend this property

Liked: Great downtown location, cool staff, superb kitchen, free breakfast, coffee flatrate, free WiFi

Disliked: Mattresses are pretty worn, no "desk-like" sitting space outside of kitchen hours (7am-10pm), lockers are very noisy and not compatible with 'bigger' padlocks, no smoking room/patio/deck (you have to go outside the hostel), WiFi is not secure (no wpa)

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lisa Imlach

Alone

City break

22 November 2013 Lisa would recommend this property

Liked: Super central, more mature crowd, great breakfast, wifi and activities (the bike tour in particular is well recommended). Free earplugs to block out street noise

Disliked: Mattress sagging slightly.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

14 November 2013 Customer would recommend this property

Liked: Good location - handy to transport. Nice kitchen & lounge. Free breakfast.

Disliked: Noisy guests during quiet hours. Small room.

57.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

With my spouse / partner

Sightseeing & culture

13 November 2013

Liked: Very central location.

Disliked: The plumbing, the sink in our room backed up with filthy black water and you can hear dripping in the walls.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Ana Carina Espeche

With friends / other travellers

Sightseeing & culture

22 October 2013 Ana Carina would recommend this property

Liked: Excellent location!

Disliked: Ana Carina left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alex Kooi Bing Ling

Alone

Backpacking / gap year

20 October 2013 Alex Kooi Bing would recommend this property

Liked: Friendly, clean, great management.

Disliked: Needed more pub crawls.

The property's response is...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Partying / nightlife
Shopping
Sightseeing & culture

19 October 2013 Customer would recommend this property

Liked: Right in the middle of everything, clean rooms, helpful staff

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Simone Pirovano

With my spouse / partner

Sightseeing & culture

19 October 2013 Simone would recommend this property

Liked: Location

Disliked: Wifi was not working in our room. No labels on breakfast bagels means you end up having an onion one with jam...

74.3%
Atmosphere - 100% Staff - 20% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

01 October 2013 Customer would recommend this property

Liked: nice bagel breakfast and lounge area to hang out

Disliked: room was pretty small for 4 people, especially since the sink was also in there

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

23 September 2013 Customer would recommend this property

Liked: Great location, very friendly staff, good breakfast and great place to meet other travellers

Disliked: Not always space at breakfast/food left. You would need to be there first to get anything

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

18 September 2013 Customer would recommend this property

Liked: Great location, friendly staff, good value for money, lot of kind and young people.

Disliked: Nothing.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Sightseeing & culture

28 August 2013 Customer would recommend this property

Liked: great location!

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Christina Scheibengruber

With friends / other travellers

Sightseeing & culture

26 August 2013 Christina would recommend this property

Liked: Great offers for activities (biking), friendly, nice breakfast, cheap

Disliked: Shared bathroom only

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

03 August 2013 Customer would recommend this property

Liked: The location is fantastic, right next to the main shopping area, close to public transport which makes it easy to get to all the attractions. The hostel is great with activities as well, lots of tours and social activities on each day.

Disliked: There is only two toilets and two showers on each floor which jeans there's often a bit of a queue in the morning or evening. At breakfast they only served bagels, porridge and a piece of fruit each day, more variety would have been great. The pillows were lumpy and uncomfortable.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Irina Lebedeva

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

19 July 2013 Irina would recommend this property

Liked: Great location, great staff, soft carpet on the floor, comfortable bed, nice cafe next door. (Stayed in a private room)

Disliked: Nothing