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Reviews of HI San Francisco - Downtown San Francisco Hostel

312 Mason Street, San Francisco, USA

Atmosphere 94%

Cleanliness 91%

Facilities 89%

Location 94%

Safety 93%

Staff 96%

Value 82%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Free City Maps
  • Free city tour
  • Fridge Freezer"
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Reading Light
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • WiFi

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 94%

Cleanliness 91%

Facilities 89%

Location 94%

Safety 93%

Staff 96%

Value 82%

Showing 121-94 of 94 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
27 Feb 2013

Travel Type:
With my spouse / partner

Trip Type:
City break, Sightseeing & culture

Liked: Probably one of the best, if not the best, hostels we have stayed in.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
29 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: I recommend it

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
89% Overall Rating

Anonymous
26 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Great location.

Disliked: The so called 'breakfast' was not good at all. Almost no options.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
97% Overall Rating

Anonymous
17 Dec 2012

Travel Type:
Alone

Trip Type:
City break, Partying / nightlife, Sightseeing & culture

Liked: This was one of the best hostels I've ever stayed at. Location was great, facilities were clean and there is an elevator!

Disliked: Nothing. Everything was wonderful.

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 60%
74% Overall Rating

Anonymous
16 Dec 2012

Travel Type:
With my spouse / partner

Trip Type:
City break, Sightseeing & culture

Liked: Awesome kitchen, hostel activites each night, common areas.

Disliked: The room was very dark, the windows were in front of walls. Sometimes the bathroom was dirty. The staff wasn't really nice.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
02 Dec 2012

Travel Type:
With my spouse / partner

Trip Type:
Business / conference, Sightseeing & culture

Liked: Very friendly and helpful staff. Old building // heating system, but quite comfortable. The hostel is located in the downtown, very close to the popular shopping area around Union Square and Powell BART station. San Francisco has one of the best public transportation system I have seen in US, and it is very easy to reach beach, popular tourist attractions from the hostel.Pros summed up: Nice clean rooms, warm, free breakfast, great kitchen. Free decent speed internet. Private rooms available for decent price. The location is just perfect.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
06 Nov 2012

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: We loved this place, the location was great, we could go anywhere in SF with just one bus, cable car or metro.The kitchen had everything we needed, it was clean and the fridge was big enough to leave our groceries. Staff was friendly.

Disliked: If you mind the traffic noise you may want to think twice, other than that this hostel was wonderful,

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
03 Nov 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: clean and friendly

Disliked: toilet sharing

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
18 Oct 2012

Travel Type:
With friends / other travellers

Trip Type:
Beach / sunbathing, City break, Partying / nightlife, Sightseeing & culture, Visiting friends or family

Liked: good wifi-connection

Disliked: tiny breakfast-area

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
10 Oct 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break

Liked: The location is fabulous, the place is very clean, the beds are good, and I was invited to the free movie and pizza night right away. Great experience and really nice, spacious and clean place!

Disliked: The kitchen is closed between 10pm and 7am what makes it hard to get your supplies out of the fridge when you leave early in the morning...

Customer would recommend this property

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