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Reviews of HI San Francisco - Downtown San Francisco

Hostel

312 Mason Street, San Francisco, USA

Atmosphere 94%

Cleanliness 90%

Facilities 86%

Location 97%

Safety 91%

Staff 96%

Value 84%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Card Phones
  • Common Room
  • Elevator
  • Free City Maps
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Reading Light
  • Reception (limited hours)
  • Steam room
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 94%

Cleanliness 90%

Facilities 86%

Location 97%

Safety 91%

Staff 96%

Value 84%

Showing 121-118 of 118 reviews

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
97% Overall Rating

Anonymous
17 Dec 2012

Travel Type:
Alone

Trip Type:
City break, Partying / nightlife, Sightseeing & culture

Liked: This was one of the best hostels I've ever stayed at. Location was great, facilities were clean and there is an elevator!

Disliked: Nothing. Everything was wonderful.

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 60%
74% Overall Rating

Anonymous
16 Dec 2012

Travel Type:
With my spouse / partner

Trip Type:
City break, Sightseeing & culture

Liked: Awesome kitchen, hostel activites each night, common areas.

Disliked: The room was very dark, the windows were in front of walls. Sometimes the bathroom was dirty. The staff wasn't really nice.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
02 Dec 2012

Travel Type:
With my spouse / partner

Trip Type:
Business / conference, Sightseeing & culture

Liked: Very friendly and helpful staff. Old building // heating system, but quite comfortable. The hostel is located in the downtown, very close to the popular shopping area around Union Square and Powell BART station. San Francisco has one of the best public transportation system I have seen in US, and it is very easy to reach beach, popular tourist attractions from the hostel.Pros summed up: Nice clean rooms, warm, free breakfast, great kitchen. Free decent speed internet. Private rooms available for decent price. The location is just perfect.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
06 Nov 2012

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: We loved this place, the location was great, we could go anywhere in SF with just one bus, cable car or metro.The kitchen had everything we needed, it was clean and the fridge was big enough to leave our groceries. Staff was friendly.

Disliked: If you mind the traffic noise you may want to think twice, other than that this hostel was wonderful,

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
03 Nov 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: clean and friendly

Disliked: toilet sharing

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
18 Oct 2012

Travel Type:
With friends / other travellers

Trip Type:
Beach / sunbathing, City break, Partying / nightlife, Sightseeing & culture, Visiting friends or family

Liked: good wifi-connection

Disliked: tiny breakfast-area

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
10 Oct 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break

Liked: The location is fabulous, the place is very clean, the beds are good, and I was invited to the free movie and pizza night right away. Great experience and really nice, spacious and clean place!

Disliked: The kitchen is closed between 10pm and 7am what makes it hard to get your supplies out of the fridge when you leave early in the morning...

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
09 Oct 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Partying / nightlife, Shopping, Sightseeing & culture

Liked: Muy bien ubicado en el centro de san francisco, cerca de la zona comercial de powell y market , del downtown, del barrio chino.Buenas instalaciones, desayuno básico pero bueno, limpio, seguro ,buen ambiente, buena atención

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
25 Sep 2012

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Amazing location right at the heart of everything, with great connections to Fisherman's Wharf, close to BART, and close to the SF Cable car which is a really fun ride from Fisherman's Wharf. Great shopping closeby. Breakfast was yummy and perfect, always being replenished with more bagels and coffee... just quite busy the closer towards 10am you get. Very clean room, clean toilets, great laundry with change machine and detergent vending machine, but currently only one working washer which is a bit inconvenient. But other than that 10/10!

Disliked: Nothing.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
89% Overall Rating

Anonymous
24 Sep 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The location was great and the facilities were good.

Disliked: Some of the staff were not very enthusiastic about helping out and giving advice, but most of them were good.

Customer would recommend this property

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